Beachsissi has a rating of 2.1 stars from 1,275 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Beachsissi most frequently mention customer service, return policy and full refund. Beachsissi ranks 19th among Swimwear sites.
I ordered a month ago and still have not received my order. They told me it shipped weeks ago, plus I expedited the shipping. I figure it will arrive for Christmas, because I sure didn't get it for when I needed it the beginning of June. I would add a photo for proof of purchase... but I am still waiting for the shipment that they already took my money for.
I ordered a bathing suit on May 22 and on May 29 I received a confirmation that it was shipped and this confirmation provided a tracking number. When I went to track the package it said that the label has been created but there was no more information. It is now June 14 and if I tracked the package I get the exact same message. Label was created but no new information. I have purchased a bathing suit off of one of these Facebook companies before and receive my merchandise. And I was happy with it. I have written several emails to the company and have not heard back yet. No response at all. I have seen several bathing suits on the site that I would love to purchase but I will not until I hear back from them. If I don't hear back from them I will report to the Better Business Bureau and I will dispute the charge. And get my money back.
It took 3 WEEKS to get my suit! Gloria dodged my question EVERY chance she got regarding the shipment. This suit is cheaply made. I ordered XL and the top barely fits (I normally wear size Med shirts). The pads in the top are barely bigger than a golf ball size--- NOT big enough for what is supposed to be XL size! The pads need to be triangle shape for the best coverage... no doubt.
VERY unsatisfied w my purchase, and as long as it took me to even get my suit, I'm positive doing an exchange will be NOTHING BUT AGGRAVATING.
I am 5'1 and 125 lbs and got a small and it fits perfect! Great quality and super comfy. Came in the time they said it would :)
2 weeks to get 2 suits. Both were used! 1- smelled of cigarettes & broken seams. 2- busted zipper and missing the sanitary sticker.
Bathing suit not as pictured. No customer service number for returns. No response to request for returns. I should have noticed this before I ordered.
After emailing requesting a return. The company emailed back, but with no instructions for returning.
I placed and order with this company and they sent the wrong items. They want me to pay for the return and or repurchase the items that I already paid for at 50% off.
DO NOT BUY FROM THIS COMPANY THEY ARE A RIP OFF!
They look NOTHING like the pictures in real life! The ONLY one that was halfway cute in real life, they sent me 2 sizes smaller than what I ordered. Then when I sent them pictures & told them they sent the wrong size, they said that wasn't their swimsuit in the pictures! LMBO. I guess some random person highjacked their shipping package & swapped their swimsuit for one that looked just like it only a size small instead of what I ordered. This company is a freaking joke, which is why they don't allow reviews on their FB page. Save your money & go elsewhere.
Zero rating - They say you can return your items for refund, but will not allow any returns once you received items. They will not give you a return shipping address and when i spoke with customer service MULTIPLE times, they still refuse to give return address info. They just keep saying that if you will pay for the items that DON'T work for you then they will give you a discount if you ORDER MORE. Really?!
I ordered my bikinis on 17th April 2020 and have not received them. I have contacted them a number of times and had very short broken English responses that don't make sense. I think this is fake fake fake so stay away.
I have requested a refund and have heard nothing back from them.
Terrible customer service and awful business. I didn't want to give a star but you cannot post on here without one.
I received a swim suit in approximately 3 weeks. It was a bit small but I loved it! It fit my granddaughter perfectly and she looks great in it. I ordered a bigger size of the same suit. I received my email stating it shipped and I can't wait. It's so cute and such a great price.
Don't plan to get what you order. I ordered a shirt off of their site. They sent a romper instead that was very poor quality. No number to call. Emailed them. My response was sorry. Send me a picture. I sent a picture of package. Their reply good news. We will send you the shirt you ordered and you can Lee what we sent you. We will need you to pay half of the cost of the shirt and shipping. My reply: so you want me to pay another $25 for the item I already paid for? Yes you can keep what we sent you. Sorry it didn't fit and was port quality.
I ordered 2 suits the 1st week of May. It is now June 10th. And I still cannot even get a tracking number. There is no phone number to talk to anyone.
I order a swimsuits and a bikini. I have to pay taxes on the shipment, but they sent it apart. I didn't recive my bikini. I pay a lot of money for nothing!
Took almost 2 months to receive items even when I paid express shipping. So unless you don't mind waiting I recommend staying away from these Chinese fools
I ordered my swimsuit around May 6. Then around May 16 I received a text saying my order had been shipped. I was very worried because the tracking number would not allow me to track order. Then the emails I sent where responded to but they where not of much help either. I was giving them until today before I contacted PayPal to be Reimbursed. Well, yesterday I got home and guess what was in my mailbox? Yes FINALLY my swimsuit! Due to coronavirus orders are taking longer to get out which is completely understandable. I do love my swimsuit! It is true to size and was exactly what I ordered. I paid $30 something for it so no it's not top Quality BUT with only paying $30 for it how can you expect the quality of a $120.00 swimsuit? I'm very pleased with my order and will order again when this coronavirus is over so it will not take as long to come in. Overall I am pleased
They took my money quickly and haven't received anything. I tried to find out where this company is without any success. Then I read the reviews and knew I am not going to get my order ever! I truly believe they are scammers. In disguise. Stay away! Do not order any thing
The quality is awful and their customer service is even worse. Please throw your money away like I did. I thought I was ordering from an American company... NOT! I was offered:
A) Exchange for New Item: we resend you 2 new items with 50% off price instead of return. (Most customers choose this) (Why would I want to waste more money)
B) Fast Partial Refund: You don't need to return. We can refund USD$3 for each return item. This way can save your much effort and time.
C) Return for full refund: Please mail them out within 7 days and offer the valid returning tracking number. (Shipping was over $70 so this was not an option.)
So I guess I will choose B and get a lousy $6.00 back.
Ordered 3 suits end of January. Received one item end of February, another middle of March and the last part the end of March. Love the quality of all the suits however they run extremely small like 2 sizes smaller then usual. Started trying to cancel my order after I received the second suit. Can't reach them, no response to my emails.
Answer: I did receive my merchandise but I had to return it and I also was not aware it would need to be returned to China! They did offer me a partial refund and I could keep the clothes but that didn't seem right either since I couldn't wear them and it advertised 100% refund return policy. I wish I had known this or read this review before I bought anything from this site because nowhere did it say that would be the circumstances.
Answer: The respond easily via email- will tell you want you want to hear- but you don't ever get your money back.
Answer: Yes. Poor fit and awful fabric. Don't buy, it's a scam.
Answer: I ordered on June 15. I received only 2 of 6 items on july 15th!. I had repeatedly emailed them. I did not get a tracking number for two weeks. I ordered expedited shipping 3-5 days and paid more for shipping. I am not in a formal dispute with this company. I would cancel before they ship you will be stuck with a very poorly made, very poorly sized product.