Beachsissi has a rating of 2.1 stars from 1,275 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Beachsissi most frequently mention customer service, return policy and full refund. Beachsissi ranks 19th among Swimwear sites.
I ordered two bikinis from Beachsissi over a month ago and they still have not arrived. Do not order from this company!
Wow, this company sucks! It's been 2 weeks and my order has not been processed. No movement at all. I emailed them because there's no phone number. The response email was exactly what someone else said in their review here. "This is a popular bathing suit so shipping times will be longer". In my second email, I provided the order # and asked for a refund. Beachsissi Support emailed back and the response was, "can you provide more details of the oder". Holy fn crap, are you kidding me?! So I forwarded them the email that shows the entire order details that includes my full name, address and payment. Hopefully I'll get a refund. This company, which is in China, (didn't know b4 ordering as my girlfriend did the 'shopping') does not deserve my or anybodys business. I really really really wish I saw all the bad reviews. I should have paid attention to where it says standard shipping is 2 weeks. Beachsissi is a joke of a company!
Paid expedited shipping in eatly June. Still no bathing suits but plenty of lies from "Jane" in grammatically incorrect English. I have been told since mid-June the items have shipped. They will not give the carrier or tracking number. I was told I would receive my shipment July 8th but didn't and still non tracking, so I cancelled the order. Suddenly it shipped on July 14 after 4 days at a shipping company. Thinking these suits will be trash which is why they have the worst customer service. Liars, Cheats, STAY AWAY!
I order my swimsuit from them on June 13th and got it on July 13th. On their website, it tells you when It will get to you depending on where you live. On their website, it said that it would come to Israel (where I live) from 15 to 30 days and it came after 30 days. I kinda got scared about my order because I saw some horrible reviews here that said that the swimsuits are cheap, they are scammers and that their package got lost in the mail but it's different for everybody. My swimsuit looks exactly like the picture and has good quality material. In conclusion, I think online shopping is different for everybody and you shouldn't get scared because you saw some horrible reviews.
They dodge emails and lie! My 6-10 day shipping, on day 32, some generated response. Charges me for express shipping and then claimed covid! So don't offer expedited shipping! So unhelpful! Stay away. Most suits can be found on other websites! Not worth the hassle
Bathingsuit cheaply made. I went to return which is by no means easy. After searching for someone e to email I get a return email asking if I would just like half off another suit instead of a refund.
Its been 3 weeks and still in another state. I also didn't know it was made in China, until after I already ordered it. So. Do I even want to keep and risk catching something?
My package has shown no movement for over 15 days and they still refuse to reach out to the shipper to start an investigation.
I placed my order over a month ago, and still have not recieved it. When I notified the company that I had not recieved my order, they informed me I could pay $12 S/H for them to send me another one or they would refund me 20% of the total cost of my order.
This website has cute bathing suits. But beware... I placed my order a month ago and I still haven't received my bathing suits.
Ordered swim suit on June 11th. I paid the extra money to get it early because we were going on a trip. It is July 12th and the swim suit has not arrived. Only reason I gave 2 stars is because they have responded to my emails.
I ordered a one piece bathing suit and swim shorts arrived on yine very good quality exactly as pictured size was perfect VERY VERY SATISFIED. I would recommend them snd order again in the future.
I ordered the black tankini with option of different straps. It's a suit that will work. I think everyone has to remember is that most of these suits come from China and arent made with the best quality at times. If you are looking for a specific suit, go to the store. You have to be able to take the risk that the suit will come to you possibly not looking like the suit you ordered. You're paying $40 tops for these suits. Mine worked out but I've ordered other things from other sites like these that come and don't work at all! Pay close attention to the sizing, measure yourself and order accordingly. Good luck! As I said, my suit worked for what I wanted... and I was happy with what I received.
Worst company ever, if that is what they truly are. I don't know how they get away with this, as other people have written i have been waiting for a bathing suit for a month and a half. Customer service is all different people responding and same thing, this is a popular item so it takes longer. Never heard of such a thing. They suck, and i would never ever use them.
Paid expedited s&h, never got order confirmation email, no shipping info and no reply when emailed. Had to dispute through PayPal. Wish i had known it was overseas company. Save your time and money it will be a headache.
I didnt know items came from china otherwise i never would have purchased i tried to cancel and get my money back and instead charged my card 1.65. I am ao upset
I ordered a bathing suit from this site. It took weeks to arrive and the quality is terrible and the fit is awful. I'm now trying to return it and they are not responding quickly at all to my request. They have not sent out the information to return it and instead are sending me offers to purchase another item at half price and keep the one I don't want. I will not spend another dime with them!
Poor quality clothes and swim that takes for ever to ship. The fit is ill and the customer service email does not work half the time. The only way you can return an item is do they send you contact them to send you a return address. When I finally got through, I requested a return and 3 weeks later got a response that I could exchange. Re requested return and they still did not send me the return address and said they do not send shipping labels and for me to consider an exchange. The return will cost more than the cheep clothes are worth and they have worn me down. Clothes go to good will and I will never order from here again. Buyer beware.
I too fell for the beauty of their bathing suits. Mid June I ordered two bathing suits and a cover up from this company with expedited shipping and an expected shipping date of end of June. I thought that was fair, but lo and behold, the date came and went and no package came. Unfortunately I had to leave for vacation with no bathing suits. While on vacation, I, very politely, contacted the company asking where my order was because I had expected it to arrive before leaving for vacation and here it was the middle of my vacation and still no package. The response that I received yesterday, 7/6, was a very short and curt, "Thanks for contacting. Your order has been shipped out. For the tracking number... Not an explanation as to what had delayed my package even though I had paid for expedited shipping, not an "we are sorry for the delay", nothing that a company who care about their customers would say to people. Needless to say, my next email was still polite, but not as nice. I still haven't received my package and after reading some of the horror reviews on here, I'm afraid of what I might actually get. If i could give negative stars, I would, but I guess one star will have to do. Ugh...
Answer: I did receive my merchandise but I had to return it and I also was not aware it would need to be returned to China! They did offer me a partial refund and I could keep the clothes but that didn't seem right either since I couldn't wear them and it advertised 100% refund return policy. I wish I had known this or read this review before I bought anything from this site because nowhere did it say that would be the circumstances.
Answer: The respond easily via email- will tell you want you want to hear- but you don't ever get your money back.
Answer: Yes. Poor fit and awful fabric. Don't buy, it's a scam.
Answer: I ordered on June 15. I received only 2 of 6 items on july 15th!. I had repeatedly emailed them. I did not get a tracking number for two weeks. I ordered expedited shipping 3-5 days and paid more for shipping. I am not in a formal dispute with this company. I would cancel before they ship you will be stuck with a very poorly made, very poorly sized product.