I bought an extra large but the suit wouldn't fit a 10-year-old boy. I normally wear a size 12 this suit was so small It also smelled of diesel fuel which will never come out, don't waste your money. The color was not the same as advertise they using pictures of U.S. bathing suits but are poor copies.
I don't typically order clothes online and I was afraid of wasting my money. Luckily there is no reason to worry with this vendor. Very, very impressed with the quality and finished of the bathing suits I ordered. Fit as described and even color and print matched. Also, success shipping and tracking experience.
As stated previously. There is no customer service phone number that "is in service" listed. You cannot reach a live person to discuss your order or return. I have been emailing for a return and the responses take days with the usual... how about a partial return or X% off of your next order... runaround. Completely frustrated with this manipulative process.
This company is horrible! Wish I read the other reviews! Yes you need to send the returns to Shanghai! The cost is astronomical for shipping! How can they do business like this? It should be illegal!
I wrote an honest description of my incredibly awful dealings with them on Facebook and they blocked me!
I had already tried their beautiful lace cover ups and now I bought two dresses, one long sleeved polka dot silk beje suitable for fall. The second dress is more summery English style emerald green with lining and belt at the waist. The fit of the garments is good considering the exceptional price quality!
There is no such thing as a return to Beachsissi. Extremely high cost to ship + no tracking available past the border of China = not possible to properly return items. Quality of products is low. A few items are acceptable and others are just trash. Bra pads are small and obtrusive. Fabrics are meh. Sure there's a market for cheap clothing but if these are considered that, then they are way overpriced. Their $30 dresses should be $15.
I returned 2 items July 29,2022… They have been held at customs in China since August 28,2022… WHY? I'm quite certain I will never get my $75.00 refund! Only if you're positive their clothes will fit, DO NOT ORDER! One size fit all did not fit! I will never order from this company again! Just take your $75.00 and flush it down the toilet!
I was weary about ordering from one of these sites, but like many of us, I was intrigued by the number of great dresses and swim suits they had for sale at a good price. I decided to take a chance and order 2 dresses and a swimsuit. The dresses I would return they are simply not worth the $35 spent on each, thin flimsy fabric and cheap buttons, the one dress I threw straight in the wash as the fabric was itchy and stiff. Given returns are not easy and would end up costing me the cost of a dress from Switzerland, I guess I get to wear them around the house. The swim suit was an okay buy. Certainly a lesson learnt for me. I will not buy from any of these sites again.
Our purchase arrived 6 weeks after ordering with no invoice or packing slip. There is no customer service phone number on the website and there's a reason for that. You have to email the company to try to get an address for sending items back and they never provided that-just told me I was past the 15 day return policy - which of course I was because I had no return address or invoice and no one returned the first 2 emails we sent. Clearly this is how they make money.
I loved their swimwear! They're more than amazing, they got beautiful patterns and are perfect for beach or pool days! If you want to look stunning this summer I definitely recommend to everyone to have a look at their bikinis. You'll feel fabulous wearing them!
Like everyone else says, customer service is TERRIBLE. I got so frustrated that I eventually just gave up. Did not receive refund and they are no longer responding to my emails. I saw a few comments about the customer service rep seeming robotic and that's a perfect description. No help whatsoever and would not admit fault when the issues I experienced were most definitely their error. I even had screenshots from the website contradicting things the customer service rep would say.
I will not buy again and I'm trying my best to steer people away from this site.
I ordered 2 bathing suits about 2 months ago. Received them this week. These definitely are Chinese made. I wear a size 14 and ordered XL anticipating that they may run small. The torso is not long enough to fit anyone over 3 ft! Not near enough room in the bust. I contacted the customer service, good luck returning anything. Definitely, save yourself the trouble and do not order from this company.
Do not purchase ANYTHING from this site. The suits are not as imagined, and forget returning them if you're dissatisfied. The first option they give you is to buy another item instead for half price... and then when they finally agree to accept your return, they do not provide a shipping label. If you're in the US that means paying at least $30 and filling out a customs form. Absolutely not worth the hassle. Do not waste your time, energy, or money with this company! You will be disappointed.
Clothes are poor quality and don't match photos given. In fact, some prints actually are quite different than what is originally advertised. In fact, some clothes made of the cheapest materials, not even something to put on one's body. When needing to return, they require a traceable package. My last one, returning two tiny dresses, cost me 66.00 to return 85.00 of product. They try to negotiate with you to only accept a 10% return fee and not sending product back. This is a company interested in making a buck and not caring about a cheap throw away product.
Before purchasing do your research on company. Company is located in China so you can't return easily if want a refund. Also, customer is responsible for shipping fees. Im stuck with bathing suits that dont fit because UPS said they are not shipping to China due to
Covid and it will cost me about $80 to return. I paid for expedited shipping and they refuse to refund my shipping fees even though I didn't get items by promised dates.
I ordered what I thought would be a really cute bathing suit. It took 3 weeks to arrive, and it had a brown stain on the white top. Their return policy is super strict, so even when I sent pictures of the stain and said I wanted a return, they wouldn't pay for return shipping. They only offered a 10% refund. BE WARNED when shopping at overseas websites like this one. Customer service barely speaks English, and now I'm out $30 with a stained bathing suit.
Ive never experienced such a disaster in my life with online shopping. I ordered for 200 euros worth of bikinis and didn't get my order. Neither did I get my money back! When I contact them they reply every single time with the same ready made sentence and don't offer help or give my money back. You people should be ashamed of yourselves. Getting money out of hard working peoples pockets!
This company is a rip off! Express shipment is not expressed, they make it difficult to return product back and if you do it's in China so half of your money back will be gone on shipping to China. NOT Large this is more like a small/medium
I never write reviews like this but I had such an awful experience that I feel inclined to warn others. The customer service I received was terrible. The items I ordered don't fit and not to mention really cheaply made. They will not let me exchange or return the items. They gave me an option to buy another item half off instead which doesn't help me at all. There are many other companies I would recommend instead. Beware of this company!
I ordered few swimsuits with them. Total paid $103.US The items that i received are so cheap, the sizing is wrong. When you want to return it is in China. It would cost me $100. For the return. So frustrated! Why they still able to advertise in Facebook? Will never ever again order from them. Please do not loose your money there
Answer: I did receive my merchandise but I had to return it and I also was not aware it would need to be returned to China! They did offer me a partial refund and I could keep the clothes but that didn't seem right either since I couldn't wear them and it advertised 100% refund return policy. I wish I had known this or read this review before I bought anything from this site because nowhere did it say that would be the circumstances.
Answer: The respond easily via email- will tell you want you want to hear- but you don't ever get your money back.
Answer: Yes. Poor fit and awful fabric. Don't buy, it's a scam.
Answer: I ordered on June 15. I received only 2 of 6 items on july 15th!. I had repeatedly emailed them. I did not get a tracking number for two weeks. I ordered expedited shipping 3-5 days and paid more for shipping. I am not in a formal dispute with this company. I would cancel before they ship you will be stuck with a very poorly made, very poorly sized product.
Beachsissi has a rating of 2.5 stars from 1,275 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Beachsissi most frequently mention customer service, return policy and full refund. Beachsissi ranks 12th among Swimwear sites.