• Beachsissi

Beachsissi

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Overview

Beachsissi has a rating of 2.68 stars from 1,266 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Beachsissi most frequently mention customer service, return policy, and full refund problems. Beachsissi ranks 287th among Swimwear sites.

  • Service
    592
  • Value
    580
  • Shipping
    594
  • Returns
    491
  • Quality
    555
Positive reviews (last 12 months): 12.9%
Positive
9
Neutral
1
Negative
60
392
See all photos

What reviewers want you to know

Positive highlights

  • Customer service is super good and the quality of the products as well.

Critical highlights

  • Unfortunately if you are a day beyond the 15 days of their return policy, you will not be allowed to return any items.
  • Bathing suits are poor quality and you cannot return!
How would you rate Beachsissi?
Top Positive Review

“Second item item arrived fabulous again love this site!”

Amanda H.
2/18/23

I've got two fabulous swim suits from this site I love it! Always something a bit different, fair price and fit is good to. Great quality am thrilled thank you. I understand post is a little longer but order in plenty of time you won't be disappointed. Can't recommend Beachsis enough fab!

Top Critical Review

“Terrible service”

Marnie F.
3/19/24

Terrible experience. I have not received my order and Beachsissi say it was delivered so there's nothing they will do. The delivery company (NXCOMM) sent a text with a different order number, no address, saying they'd delivered from Yuntu - but I've asked twice to show proof they delivered to my actual address - they can't. They also don't make clear that it's in $US not Australian

Reviews (1,266)

Rating

Timeframe

Other

Reviews that mention popular keywords

return policy (129) bathing suit (121) return address (57) half price (28) customer service (190)
Thumbnail of user marnief17
1 review
1 helpful vote
March 19th, 2024

Terrible experience. I have not received my order and Beachsissi say it was delivered so there's nothing they will do. The delivery company (NXCOMM) sent a text with a different order number, no address, saying they'd delivered from Yuntu - but I've asked twice to show proof they delivered to my actual address - they can't. They also don't make clear that it's in $US not Australian

Tip for consumers:
They use a terrible delivery service - that is probably the main issue

Products used:
A dress but it hasn't arrived

Service
Value
Shipping
Thumbnail of user connieg630
1 review
2 helpful votes
January 8th, 2024

Do not order. Items are shipping from China and must be returned to China. Return shipping to China is minimum of $32. It takes over 1 month. Plus in website they state you would receive item in 1 week then when you get email confirmation it's 3 weeks. I sent return to China and still after 6 months still no return credit. Btw. The return credit is not for the full amount. Do not buy from them. Buy local

Tip for consumers:
Do not order from this company. Items shipped direct from China. (Which was not clear from their website). Take over 3 wks to get. Must pay for return shipping to China. Starting at $32. After 6 months still no return credit

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user charh14
2 reviews
9 helpful votes
May 19th, 2021

Cute swimwear that looks a little better in pictures than in person but the price is well worth it. If you order directly from the website it's takes about 3wks to arrive as it's coming from China. You save about $10 per suite and possible free shipping and delivery time by ordering on Amazon, plus free returns if you order with prime.

Products used:
Swimwear

Service
Value
Shipping
Returns
Quality
Thumbnail of user iameleine
2 reviews
0 helpful votes
April 22nd, 2024

Amazing store. Ordered some pieces and great quality and fast shipping, the dressed came very cute just like photos. Highly recommend

Products used:
Dresses

Service
Value
Shipping
Returns
Quality
Thumbnail of user lindseyj319
1 review
0 helpful votes
March 29th, 2024

This company is a scam. They are not US based & instead ship from China. Swimsuits were poor quality. Business practices/returns are even worse. They give you a return address that DOESN'T EXIST so to avoid refunding customers. Luckily I went through PayPal and made a complaint - eventually got a FULL REFUND through PayPal 😊

Thumbnail of user vanid11
1 review
0 helpful votes
April 22nd, 2024

I received two dresses and one top. I'm more than satisfied with quality of clothes and services.

Each piece I received is exactly as in picture.in love with my dress.

Service
Value
Shipping
Quality
Thumbnail of user annalisab4
2 reviews
1 helpful vote
April 22nd, 2024

Great quality and excellent fit. True to size. I love how this looks on me! Love this style in the bikini.

Service
Value
Shipping
Returns
Quality
Thumbnail of user katiab12
2 reviews
0 helpful votes
April 9th, 2021

Mi sono trovata benissimo, ho ordinato un costume ed un copricostume e sono splendidi non vedo l'ora di andare al mare! Qualità, tessuto e prezzo ottimo! Consiglio

Products used:
Costume e copri

Service
Value
Shipping
Returns
Quality
Thumbnail of user athinam2
1 review
0 helpful votes
February 16th, 2021

5 stars
Love them all. Great variety & good prices. Highly recommended. Can't wait for moreeee BeachSissiDays

Service
Value
Shipping
Returns
Quality
Thumbnail of user alysiaa11
1 review
0 helpful votes
April 23rd, 2021

I can't wait to try the costumes, very nice patterns and great fabric. I ordered two costumes but I'm already placing another order with two costumes and two dresses. Proud to have chosen this site

Service
Value
Shipping
Returns
Quality
Thumbnail of user joanh1042
1 review
0 helpful votes
March 20th, 2024

This company is fraud. They will NOT give you a refund even if you send it back. I never got my money and I paid for shipping.! Do NOT order from them! They need to be shut down!bad customer service!

Tip for consumers:
Do not order!!!!!

Thumbnail of user lisaf2728
1 review
1 helpful vote
April 17th, 2024

My order took 21 days to get to me and it arrived 1 day after our family had left for a vacation. I was hoping to use my purchase on vacation so when I returned home I emailed customer service to return my item and was told the return window was 15 days and I was one day too late. I explained my situation and was told there was nothing they could do. I tried again to speak to a manager and was told again there was nothing that could be done. I am beyond frustrated. This product was also shipped to me from China.

Thumbnail of user valentinar23
1 review
0 helpful votes
April 26th, 2021

Per il mio primo ordine su questo sito ho preso 2 costumi, una tutina corta e una collana. Il pacco è arrivato abbastanza in fretta (2 settimane circa). Devo dire che sono molto soddisfatta di tutti gli articoli, tranne di uno dei 2 costumi che non era proprio come l'avevo visto sul sito.

Thumbnail of user jessicas2902
2 reviews
0 helpful votes
April 22nd, 2024
• Updated review

5 stelle
The dress and swimsuits are very very beautiful.
I love much thus brand.
I recommend it to you

Wow
June 23rd, 2022
• Previous review

Beachsissi has so many amazing costumes, as well as dresses and cover ups.
Comfort, sexy and suitable for all sizes.
Very helpful staff

Service
Value
Shipping
Returns
Quality
Thumbnail of user katolsen22
1 review
0 helpful votes
January 15th, 2024

I would give them a negative if I could. After trying to haggle me to keep the $100+ worth of swimsuits I ordered-offering me like $18 to keep them, I knew this was going to be trouble. After paying almost $50 to return them to China, they returned my package to sender. After contacting them again, they again offered me like $18 dollars. Do not buy from them!

Tip for consumers:
I have not got my refund. I think they give you an incorrect address so it gets rejected at customs and they don’t refund you your money. It’s a scam

Products used:
1 swim suit

Service
Value
Shipping
Returns
Quality
Thumbnail of user nicholeg130
1 review
0 helpful votes
April 12th, 2024

I ordered a bathing suite from Beachissi. I read the return instructions and while it mentions you can return within 15 days, it does not say the return will have to go back to CHINA and will cost more than you paid for the item to do so. They offer you the option of 10% to keep the item without a return. I let them know I would not be ordering from them again because they don't clearly state the returning issue.

Tip for consumers:
Not worth the hassle.

Products used:
Bathing Suite

Service
Value
Shipping
Returns
Quality
Thumbnail of user nancyp1342
1 review
0 helpful votes
April 30th, 2021

The costumes are beautiful and good quality can't wait to wear them!
Fit perfectly!
I hope the time adjusts to show off my bikinis by the sea

Thumbnail of user amandah2165
1 review
0 helpful votes
February 18th, 2023

I've got two fabulous swim suits from this site I love it! Always something a bit different, fair price and fit is good to. Great quality am thrilled thank you. I understand post is a little longer but order in plenty of time you won't be disappointed. Can't recommend Beachsis enough fab!

Service
Value
Shipping
Thumbnail of user rochellek36
1 review
6 helpful votes
May 28th, 2021

I absolutely love these swimsuits! The colors are vibrant and beautiful. The fit is exactly as expected. These swimsuits are some of the softest, most comfortable swimsuits I have ever purchased. I can move around comfortably and not feel like I'm going to expose any body parts. The fabric is very high quality and has excellent coverage, not see-through at all. Shipping was very fast. I highly recommend these products!

Products used:
Swimsuits

Service
Value
Shipping
Returns
Quality
Thumbnail of user emilias32
1 review
0 helpful votes
May 7th, 2021

I ordered two costumes! Well what to say! Simply fantastic! I wore them and I must say that they are truly perfect! Excellent. They dress perfectly. Great advice!

Service
Value
Shipping
Returns
Quality
Thumbnail of user suew445
1 review
0 helpful votes
August 10th, 2021
Verified purchase

The tankini was too big and even if it had fitted did not have enought underwiring support for such a big tankini top. They suggest all manner of alternatives to get out of refunding and then you realise that to get a full refund you have to return it to China. Don't be fooled, dont waste your money

Tip for consumers:
They are in China so be prepared to have to return unwanted items there

Products used:
Swimsuit

Service
Value
Shipping
Returns
Quality
Thumbnail of user raquelm163
1 review
1 helpful vote
November 9th, 2019

I wrongly assumed it would be made cheaply and run small, so ordered a size up an XL, but I should not have. It is so cute, nice fabric and well made. I'm 5'7 and 148 pounds with a large C bust. The XL was too big, so I reordered the L. It is a great suit, and the price is fantastic! It's extremely flattering too! Customer service was helpful

Thumbnail of user elenak108
1 review
0 helpful votes
February 21st, 2021

I liked everything very much, the swimwear is gorgeous, I ordered my size s perfectly, everything fit in size and very fast delivery to Ukraine

Thumbnail of user rebekahb56
1 review
0 helpful votes
October 30th, 2020

They say they do returns and they don't. It's false advertising. I got a defective product and they refused to return, refund, or exchange. The sent me a replacement. Very unhappy with quality, appearance, customer service, and misleading advertising on the website.

Thumbnail of user bharshany
1 review
1 helpful vote
December 27th, 2023

Buyer beware! Only has a 15 day refund policy! Bought clothes for my wife for Christmas and she didn't like the products because of the quality of the material. Customer service stated I couldn't get a refund because of their policy. I definitely will not be using this company in the future. My lesson learned will hopefully be your gain.

Products used:
None

Service
Value
Shipping
Returns

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