• Beachsissi

Beachsissi

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Overview

Beachsissi has a rating of 1.92 stars from 1,260 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Beachsissi most frequently mention customer service, return policy, and full refund problems. Beachsissi ranks 289th among Swimwear sites.

  • Service
    590
  • Value
    578
  • Shipping
    592
  • Returns
    490
  • Quality
    553
Positive reviews (last 12 months): 4.2%
Positive
3
Neutral
1
Negative
67
389
See all photos

What reviewers want you to know

Positive highlights

  • Customer service is super good and the quality of the products as well.

Critical highlights

  • Unfortunately if you are a day beyond the 15 days of their return policy, you will not be allowed to return any items.
  • Bathing suits are poor quality and you cannot return!
How would you rate Beachsissi?
Top Positive Review

“Second item item arrived fabulous again love this site!”

Amanda H.
2/18/23

I've got two fabulous swim suits from this site I love it! Always something a bit different, fair price and fit is good to. Great quality am thrilled thank you. I understand post is a little longer but order in plenty of time you won't be disappointed. Can't recommend Beachsis enough fab!

Top Critical Review

“Terrible service”

Marnie F.
3/19/24

Terrible experience. I have not received my order and Beachsissi say it was delivered so there's nothing they will do. The delivery company (NXCOMM) sent a text with a different order number, no address, saying they'd delivered from Yuntu - but I've asked twice to show proof they delivered to my actual address - they can't. They also don't make clear that it's in $US not Australian

Reviews (1,260)

Rating

Timeframe

Other

Reviews that mention popular keywords

return policy (129) bathing suit (120) return address (56) half price (28) customer service (188)
Thumbnail of user marnief17
1 review
1 helpful vote
March 19th, 2024

Terrible experience. I have not received my order and Beachsissi say it was delivered so there's nothing they will do. The delivery company (NXCOMM) sent a text with a different order number, no address, saying they'd delivered from Yuntu - but I've asked twice to show proof they delivered to my actual address - they can't. They also don't make clear that it's in $US not Australian

Tip for consumers:
They use a terrible delivery service - that is probably the main issue

Products used:
A dress but it hasn't arrived

Service
Value
Shipping
Thumbnail of user connieg630
1 review
1 helpful vote
January 8th, 2024

Do not order. Items are shipping from China and must be returned to China. Return shipping to China is minimum of $32. It takes over 1 month. Plus in website they state you would receive item in 1 week then when you get email confirmation it's 3 weeks. I sent return to China and still after 6 months still no return credit. Btw. The return credit is not for the full amount. Do not buy from them. Buy local

Tip for consumers:
Do not order from this company. Items shipped direct from China. (Which was not clear from their website). Take over 3 wks to get. Must pay for return shipping to China. Starting at $32. After 6 months still no return credit

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user kelseyc45
1 review
3 helpful votes
June 22nd, 2019

I ordered five swimsuits from beachsissi, and they came in about two to three weeks. I was impressed overall by the general quality of a swimsuits. They were basically what I expected them to be. One suit was a little off, so I did return it. Returns are to China, so expect to pay for that. The customer help was very responsive and kind. By the time the refund was given (accounting for having to pay shipping to China) all said and done I got back about $8. However, I'd only paid about $30 for the suit, so not terrible. The other four suits made up for it!

Thumbnail of user joanh1042
1 review
0 helpful votes
March 20th, 2024

This company is fraud. They will NOT give you a refund even if you send it back. I never got my money and I paid for shipping.! Do NOT order from them! They need to be shut down!bad customer service!

Tip for consumers:
Do not order!!!!!

Thumbnail of user katolsen22
1 review
0 helpful votes
January 15th, 2024

I would give them a negative if I could. After trying to haggle me to keep the $100+ worth of swimsuits I ordered-offering me like $18 to keep them, I knew this was going to be trouble. After paying almost $50 to return them to China, they returned my package to sender. After contacting them again, they again offered me like $18 dollars. Do not buy from them!

Tip for consumers:
I have not got my refund. I think they give you an incorrect address so it gets rejected at customs and they don’t refund you your money. It’s a scam

Products used:
1 swim suit

Service
Value
Shipping
Returns
Quality
Thumbnail of user katiab12
2 reviews
0 helpful votes
April 9th, 2021

Mi sono trovata benissimo, ho ordinato un costume ed un copricostume e sono splendidi non vedo l'ora di andare al mare! Qualità, tessuto e prezzo ottimo! Consiglio

Products used:
Costume e copri

Service
Value
Shipping
Returns
Quality
Thumbnail of user amandah2165
1 review
0 helpful votes
February 18th, 2023

I've got two fabulous swim suits from this site I love it! Always something a bit different, fair price and fit is good to. Great quality am thrilled thank you. I understand post is a little longer but order in plenty of time you won't be disappointed. Can't recommend Beachsis enough fab!

Service
Value
Shipping
Thumbnail of user bharshany
1 review
1 helpful vote
December 27th, 2023

Buyer beware! Only has a 15 day refund policy! Bought clothes for my wife for Christmas and she didn't like the products because of the quality of the material. Customer service stated I couldn't get a refund because of their policy. I definitely will not be using this company in the future. My lesson learned will hopefully be your gain.

Products used:
None

Service
Value
Shipping
Returns
Thumbnail of user athinam2
1 review
0 helpful votes
February 16th, 2021

5 stars
Love them all. Great variety & good prices. Highly recommended. Can't wait for moreeee BeachSissiDays

Service
Value
Shipping
Returns
Quality
Thumbnail of user alysiaa11
1 review
0 helpful votes
April 23rd, 2021

I can't wait to try the costumes, very nice patterns and great fabric. I ordered two costumes but I'm already placing another order with two costumes and two dresses. Proud to have chosen this site

Service
Value
Shipping
Returns
Quality
Thumbnail of user valentinar23
1 review
0 helpful votes
April 26th, 2021

Per il mio primo ordine su questo sito ho preso 2 costumi, una tutina corta e una collana. Il pacco è arrivato abbastanza in fretta (2 settimane circa). Devo dire che sono molto soddisfatta di tutti gli articoli, tranne di uno dei 2 costumi che non era proprio come l'avevo visto sul sito.

Thumbnail of user evad378
1 review
1 helpful vote
December 10th, 2023

Ordered swimwear; looks awesome but unfortunately I made an error on the shipping address. My order ended going back and now they tell me I must pay $48.00 to have it re-shipped. My order was only $154. (bathing suits). I am now stuck to pay almost 1/3 of the cost of my order to get it. They did not offer me a refund. Beware and check your shipping details.

Tip for consumers:
Disappointed on customer service. Accept responsibility for my error, but shipping is not reasonable.

Products used:
Did not receive my shipment due to error in address. Beachsissi has my items, which I paid for, but now they are demanding $48.00 to re-ship a few bathing suits. Did not offer me a refund.

Service
Shipping
Returns
Thumbnail of user deniseh1475
1 review
0 helpful votes
January 22nd, 2024

Do not order anything from this company. It comes from China and if it doesn't fit, it must be returned to China. The cost of returning stuff is astronomical. They don't tell you that until you're need to return something for credit horrible company. If you're lucky that something fits great if not you lose out they want to give you $30 and you can keep the crap that doesn't fit you or you can return it to China for over the amount of and it takes over a month to get to them if it even does. And then they'll determine whether or not it can be returned. Stay away

Tip for consumers:
They don’t tell you in advance that returns would be needed to go to China . And then they don’t answer you when you confront them with sending it back to China. Is it too expensive they ignore you emails.

Products used:
Bathing suit coverups

Service
Value
Shipping
Returns
Quality
Thumbnail of user nancyp1342
1 review
0 helpful votes
April 30th, 2021

The costumes are beautiful and good quality can't wait to wear them!
Fit perfectly!
I hope the time adjusts to show off my bikinis by the sea

Thumbnail of user danas504
1 review
32 helpful votes
May 29th, 2021

This company is such a scam…. They charge you $30 or more for a bathing suit and then only offer $3 in return if you dislike your purchase. You also can't return for a full refund because it would cost you hundreds of dollars and we are not even able to ship to some areas in China from the United States.
They very sad thing is they scam get away with it…. Even just picking and choosing which reviews get posted to their website.

Tip for consumers:
Don’t shop there

Products used:
Purchase three bathing suits and all three were terribly made, fit was awful, nothing that I could use.

Service
Value
Shipping
Returns
Quality
Thumbnail of user johns11737
2 reviews
2 helpful votes
December 19th, 2023

This company is horrible, and if I could give them no stars it would be too many! I ordered 200.00 worth of items that came late from China, I sent the unopened package back in July and still in December a person named Ivy and Leon is telling me customs in China sent it back. I don't want the merchandise back, I wanted a refund. Ivy even asked me to change a review. I have no tracking and Leon's story keeps changing. Visa is now helping me and said they have a lot of issues with this company and how they handle returns. Visa said Beachsissi has a warehouse in the US but they won't accept returns there, only to China... what a waste of my time, and Visa's time. Do not order from them unless you know you are keeping there poorly made swimwear! I added a bit of the email chain so if you return an item you can see what you are in for, plus pricy shipping ran 80.00 from USPS.

Tip for consumers:
thats it is a scam company with a scam return policy to China

Products used:
none

Service
Value
Shipping
Returns
Thumbnail of user rochellek36
1 review
6 helpful votes
May 28th, 2021

I absolutely love these swimsuits! The colors are vibrant and beautiful. The fit is exactly as expected. These swimsuits are some of the softest, most comfortable swimsuits I have ever purchased. I can move around comfortably and not feel like I'm going to expose any body parts. The fabric is very high quality and has excellent coverage, not see-through at all. Shipping was very fast. I highly recommend these products!

Products used:
Swimsuits

Service
Value
Shipping
Returns
Quality
Thumbnail of user raquelm163
1 review
1 helpful vote
November 9th, 2019

I wrongly assumed it would be made cheaply and run small, so ordered a size up an XL, but I should not have. It is so cute, nice fabric and well made. I'm 5'7 and 148 pounds with a large C bust. The XL was too big, so I reordered the L. It is a great suit, and the price is fantastic! It's extremely flattering too! Customer service was helpful

Thumbnail of user suew445
1 review
0 helpful votes
August 10th, 2021
Verified purchase

The tankini was too big and even if it had fitted did not have enought underwiring support for such a big tankini top. They suggest all manner of alternatives to get out of refunding and then you realise that to get a full refund you have to return it to China. Don't be fooled, dont waste your money

Tip for consumers:
They are in China so be prepared to have to return unwanted items there

Products used:
Swimsuit

Service
Value
Shipping
Returns
Quality
Thumbnail of user emilias32
1 review
0 helpful votes
May 7th, 2021

I ordered two costumes! Well what to say! Simply fantastic! I wore them and I must say that they are truly perfect! Excellent. They dress perfectly. Great advice!

Service
Value
Shipping
Returns
Quality
Thumbnail of user mandyr169
1 review
2 helpful votes
August 16th, 2023
Verified purchase

There is no such thing as a return to Beachsissi. Extremely high cost to ship + no tracking available past the border of China = not possible to properly return items. Quality of products is low. A few items are acceptable and others are just trash. Bra pads are small and obtrusive. Fabrics are meh. Sure there's a market for cheap clothing but if these are considered that, then they are way overpriced. Their $30 dresses should be $15.

Tip for consumers:
Don’t buy from here.

Products used:
Cheap necklaces. Swim suit. Dress.

Service
Value
Shipping
Returns
Quality
Thumbnail of user arielk37
1 review
34 helpful votes
June 27th, 2021
Verified purchase

This is a Chinese company who ship from north America but make you return to China in case you want a refund. This will set you back more than the bikini is worth. As compensation for this ridiculous return policy, they offer you 3 bucks or buy another one for half price (let us take your money again). Buyer be ware. Also, bikinis are really flimsy and don't fit well. Consider yourself warned. I complained very politely on their Facebook and got banned. Check my pictures if you don't believe me.

Thumbnail of user rebekahb56
1 review
0 helpful votes
October 30th, 2020

They say they do returns and they don't. It's false advertising. I got a defective product and they refused to return, refund, or exchange. The sent me a replacement. Very unhappy with quality, appearance, customer service, and misleading advertising on the website.

Thumbnail of user elenak108
1 review
0 helpful votes
February 21st, 2021

I liked everything very much, the swimwear is gorgeous, I ordered my size s perfectly, everything fit in size and very fast delivery to Ukraine

Thumbnail of user leannea85
1 review
0 helpful votes
January 22nd, 2024

DO NOT BUY FROM THIS COMPANY!
I received poorly made items and returned items for refund. One dress wasn't even sewn under arms, uneven straps, hem on dress was uneven and longer at the back. The company advised if I provided a tracking number of the return items, I would get a refund. The company made excuses for 3 months in regards to my refund. Found out Beachsissi Company refused to pay "Custom Tax" to receive my return items back. I am now out of pocket for my 2 items and for the return postage cost. NEVER NEVER PURCHASE FROM THIS COMPANY! 😡😡😡
Unfortunately it was too late to contact my bank to stop the payment but I will be contacting ACCC to report this company. I would advise others to do the same if they have had the same experience, otherwise this horrible company will continue to rip people off.

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1.9
1,260 reviews
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