I love their candles! And lotion! It smells wonderful and lasts awhile for me. Again they are very friendly in their stores as well and very attentive!
Have used products often. I enjoy their new scents, as well as some of their older ones. Most of those I have found online and have them shipped to my door.
Very happy.
Most of the scents found at Bath and Body Works can be found at drug stores for much cheaper and have the same quality. Your paying for a brand name not a product.
I love your products and scents but wish you could ditch putting formaldehyde in your products and could start cutting out the worst chemical offenders and replace with healthier ingredients.
I place an order June 26 my order was supposed to arrive July 5 it is now July 21 I keep getting a runaround this is the third time my order has got lost I will never order online from Bath and Bodyworks ever again
Live the deals you can find and sometimes it's better on the website than shopping in the store... clearance deals are good but sometimes items are shown in stock when they are not,, overall happy
I love all the products. I just wish I could use everything. Because of medical reasons somethings I can't quite use. Doesn't mean I can't go into a store and get a big whiff... Thanks
I HAVE BEEN WEARING VANILLA BEAN NOEL FOR YEARS! IT IS THE ONLY SCENT I WEAR ALL YEAR LONG! I STOCK UP AT CHRISTMAS FOR THE WHOLE YEAR. FOR SOME REASON THEIR FORMULA CHANGED AND IT DOES NOT HAVE ANY VANILLA BEAN IN IT AT ALL! I FIRST READ SOME REVIEWS ON LINE AND THEN WENT TO SMELL IT FOR MYSELF! VERY DISAPPOINTED WHY THEY WOULD THINK CHOCOLATE SMELLS LIKE VANILLA... FURTHERMORE THEIR CANDLE ALSO SMELLS LIKE CHOCOCALTE BUT NOT EVEN AS STRONG AS THE PAST CANLDES... THANK GOD I STILL HAVE SOME BOTTLES LEFT OVER FROM LAST YEAR... HOPE THEY CHANGE IT BACK FOR 2023!
I stop by every time I go to the mall and tend to leave with something. Although they usually have sales and promotions, I tend to spend about $3 morethan the amount listed in the price tag.
Great stores and great website. Always can find coupons online to save even more money. Sometimes I even feel guilty because I can save so much money here. Really recommend this store.
Love this store! Great sales and quality of the items they sell. They continue to impress me with the scents they come up with and their lotions and body sprays are fantastic.
I love the fragrances and the semi-annual sales are the easiest way to stock up! I'm not a fruity fragrance lover more of a flowery fragrance lover.
Thank you.
Shipping is really slow with this company, that is if you get your order. Order a month ahead of Christmas when you order and it may be to you by Christmas. This is my personal experiences with them.
I just love their three wick candles. They are amazing and last forever. I love their sales. They could do a little faster shipping, but other than that, I love them.
I love the body lotion and hand soap. I buy several when they are on sale. The customer service is great. Products are shipped fast and communication is great. They always include coupons.
Love the quality of the products, many fragrances to choose from. Have to be careful about the scents though as I have a hard time with flower scents. Love when they have sales.
I Orders Bath n Body Works Alot. Some Of The Lotion/Sprays Sticks W/U. Alot Is Losing Its Smell.
Worst Of All, They Don't Never Wanna Give U Your Points! I Signs In W/My Email All Of The Time. I Have To Call Them To Give Me My Points! Always! I'm Missing Points Now! Tired Of Them Cheating Me.
I have been a customer for years and every year I look forward to the annual sale well this year was a joke they only let Myers on to top it off for the early sale the system kept throwing me off when I finally get through it tells me I can't order the sale is finish It only lasted 4hrs wow I'm so disappointed
I always shop during the holidays for Bath & Body works! They have the best holiday products. I have always received great compliments when I give these products as gifts.
I have been shopping at Bath and Body for many years spending hundreds of dollar especially around Christmas. Until Sept.18th of 2022 I was in the mall and saw that they had a small on some wall plugs on sales so I decided to pick up a few. I picked up four totaled $15.97. I mad me this purchase on my Valentine Gifts Card which had over $200 hundred dollars on it. A few day laterI went to purchase something on line from Amazon my order got kicked back saying the funds was not available on my gif ca so I went on line to check my balance and saw that Bath and Body works changed my card $ 235,16 on that day. I been calling them ever since that day but they refused to refund my balance. They pulled my receipt showing my purchase was $15.97 and I told them I can send them proof of my gift ca report this will show them the amount date and time but they say this will not help and the don't have a e or fax for me to send this information. I think it's really sad how people just take from other I want be doing my Christmas shopping from there this year. I just want everyone to make sure you are looking at your receipt for this want happy to you.
Answer: I used to think Bath and Bodyworks products were worth all the money they charge but now after buying my last batch of candles the fragrance has decreased tremendously. No lie.
Answer: I don't think they are watered down. The items I buy smell good for a long time. They are a great purchase. And, price
Answer: None cheaper when Bath & Body Works has a sale. Disappointing.
Answer: I think that the lotions don't hydrate my skin. I like the candles…if I can get what I want before they sell out.
Answer: My daughters and I always buy from Bath & Body Works. People do notice the difference, because the smells are nice and warm and last long.
Answer: No, and my skin is sensitive. I have not had no bad experience with any of their items.
Bath & Body Works has a rating of 2.2 stars from 673 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bath & Body Works most frequently mention customer service, order online and gift card. Bath & Body Works ranks 245th among Perfume sites.