Overview
Bark has a rating of 3 stars from 1,642 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention great job, quick response and next day. Bark ranks 1st among Service Marketplace sites.
I am satisfied with the services provided by Bark in particular the willingness to provide refunds where necessary
A good one with their toleration and commitment for improving small busines.
Hi Caiphus,
Thank you for your kind words! We're so pleased to hear that Bark has been helpful for you and your business. Supporting small businesses and helping them grow is at the heart of what we do, and we’re glad to have been a part of your journey.
Wishing you continued success, and we look forward to working with you again in the future!
Kind regards,
The Bark Team
I had a few bad leads, where the number and emails did not work. Bark verified this, and returned the credits to my account expeditiously.
Hi Karen,
Thank you for your feedback! We're glad to hear that we could quickly resolve the issue with the leads and return the credits to your account. We always strive to ensure that our platform provides the best possible experience for our users.
If you ever need further assistance, feel free to reach out to us at team@bark.com.
Best,
The Bark Team
I like the service but it is easy lose a ton of credits because the buyer is not given enough choices when specifying their services.
Hi Park,
Thank you for your feedback! We appreciate your thoughts on the need for more precise lead targeting. We understand how frustrating it can be to use credits without the right fit, and your suggestion is valuable to us.
If you’d like to discuss this further or need assistance, don’t hesitate to reach out to us at team@bark.com. We’re happy to assist and explore ways to improve your experience.
Best,
The Bark Team
I have been using Bark over 5 years and my experience with Bark is impeccable.
Hi Shahid,
Thank you so much for your kind review! We’re thrilled to hear that your experience with Bark has been impeccable over the last five years. We truly value your continued partnership and are committed to providing the best service for both service providers and clients.
If you ever need anything, don’t hesitate to reach out!
Kind regards,
The Bark Team
Would refer bark to others found bark always polite and friendly th
Hi Magdalen, Thank you so much for your kind words! We're delighted to hear that our team has provided you with great service and valuable advice. It’s fantastic to know you’ve found our mobile support helpful and that you’d recommend Bark to others.
Your feedback means a lot to us, and we’re grateful for your continued support. If you ever need anything, don’t hesitate to reach out!
Kind regards,
The Bark Team
It was going to be Jamie first day working in our garden. Unfortunately, the sky open and he had to go home. He said he will come tomorrow morning/.
Hi Lola,
Thank you for sharing your experience! We hope the weather clears up and that Jamie can get started on your garden as planned. If you need any further assistance, feel free to reach out.
Best,
The Bark Team
Before I purchased credits Bark the app was showing me over 6 jobs a day. I then called and asked questions such as how much work does bark get and is it fair or do some people see more leads then other and they told me no it's all the same for everyone. I purchased credits and once I did that it all came to an end. No more jobs showing up on the app and if it does show up there's 4 company's that already contacted the client so waist of credits to buy that contact information your competing with 4 other people. I also have problems with the bark Emails it send me a job listing I click on it and it's instantly gone no longer available. So from my experience they took my money and stoped showing me leads to that tells me it was all fake and they app is horrible and they took my money. I spoke to a woman named EMMA she doesn't care and she's not helping she just ignores all my emails. I have sent about 3 to 4 emails to Emma no respond. It's a shame this app IS A GOOD IDEA BUT ITS IN THE WRONG HANDS
Hi DePrisco,
We're sorry to hear about your experience. Leads can vary based on demand in your area, and we do our best to ensure fairness in how they are distributed. We understand how frustrating it can be if you're not seeing as many opportunities as expected.
Regarding your concerns about lead availability and email notifications, we'd be happy to look into this further. Please reach out to us at team@bark.com so we can review your account and assist you directly.
The Bark Team
I'm very happy with bark they are very friendly, and quick reply
Hi there,
Thank you so much for your kind words! We're thrilled to hear you're happy with the service and our quick replies. If you ever need assistance, don’t hesitate to reach out.
Kind regards,
The Bark Team
Looked for a reliable and competent local electrician.
Bark is a great source, found one the first day. Highly recommend Bark.
Hi Lawrence,
Thank you for your review! We're delighted to hear that you found a reliable electrician through Bark so quickly. We appreciate your recommendation and look forward to helping you again in the future.
Kind regards,
The Bark Team
Wanting more and more money then didn't finish the job cut the bottom off the gate they were supposed to put on but never did
Hi Jeffrey,
We're deeply sorry to hear about your experience. Providing a positive and reliable service is paramount to us at Bark.com, and it's disheartening to learn when this isn't the case.
We truly value your feedback and take it very seriously. Rest assured, we're actively investigating the matter to ensure that instances like these are not repeated in the future. Our goal is to maintain a high standard of professionalism and quality across all interactions facilitated through our platform.
If you're willing, we would greatly appreciate the opportunity to discuss your experience further and gather additional details to help us to support and improve. Your insights are invaluable in helping us uphold our commitment to excellence. If you haven't flagged this with us yet, please email us at team@bark.com so our team can review further.
We thank you for bringing this matter to our attention. Once again don't hesitate to reach out to our customer support team directly!
Kind regards,
The Bark Team"
I receive leads fir females only where as I'm a make
Hi David,
Thank you for your feedback. We apologize for the issue you're experiencing with receiving leads that don't align with your preferences. Please reach out to our team at team@bark.com, and we will be happy to assist you further in resolving this matter.
Kind regards,
The Bark Team
! did speak with agent from Bark and was satisfied.
Hi BAB,
Thank you for your feedback! We're happy to hear that you had a positive experience speaking with one of our agents. If you need any further assistance, feel free to reach out.
Kind regards,
The Bark Team
Most of the leads don't reply to your emails.
There might be a better response rate if leads knew that professionals have to pay to contact them.
Hi Sarah,
Thank you for your feedback! We understand your concern regarding the response rate. We do aim to provide a quality service and communicate lead costs to users, but we’ll take your feedback on board for improving transparency. If you ever want to discuss this further or need assistance, feel free to reach out to us at team@bark.com.
Best,
The Bark Team
Hi there,
Thank you for your kind words! We're thrilled to hear that your query was resolved promptly and professionally. We always strive to provide great service and appreciate your feedback.
If you have any further questions or need assistance, don’t hesitate to reach out.
Kind regards,
The Bark Team
My enquiry was dealt with inthe best possible way - fast, effective - with a result delivered, that was beyond my expectations!
Hi Vernon,
Thank you for your wonderful feedback! We’re so glad to hear that your enquiry was handled efficiently and exceeded your expectations. It’s always great to know that our team has made a positive impact!
Kind regards,
The Bark Team
Too many jobs are sent after job has already been done and also too many customers seem to be non existent
Hi there,
Thank you for your feedback. We understand your concerns regarding jobs being sent after they've already been completed and the issue with non-existent customers. This is valuable input, and we'll continue working to improve the quality of leads. If you'd like further assistance or to share more details, feel free to reach out.
Best regards,
The Bark Team
Bark cannot control the level of customers adding incorrect data.
Bark is a great company.
Thank you for existing bark
Hi Team,
Thank you so much for your wonderful review! We're happy to hear that you had a positive experience with Bark. While we understand that some customers may provide incorrect information, we’re committed to doing our best to help professionals like you connect with potential clients.
We do have a Credit Return Policy in place for invalid contact details or inaccurate information, so please report these leads to us for a credit return once confirmed. If you ever need any assistance or have suggestions to improve your experience, please don't hesitate to reach out to us at team@bark.com. We're here to help!
The Bark Team
Customer care agent was responsive on this request.
Although, I have had resistance in the past with other request(s)
Hi Nazir,
We're pleased to hear that our customer care team was responsive to your request!
We’re always working to improve our support, so if you ever need further assistance, don’t hesitate to reach out.
Kind regards,
The Bark Team
I had a lead which was fake. Reported the issue to bark, this was investigated and an email sent confirming the lead was fake with my credits credited back to me.
Thank you so much for your help.
Hi Keeran R.,
Thank you for sharing your feedback! We're glad to hear that our team was able to assist you with the fake lead and that your credits were returned. We strive to ensure that our users have a smooth experience.
If you need any further assistance, don’t hesitate to reach out to us at review@bark.com.
Best regards,
The Bark Team
We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!
Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.
Life’s better with Bark.
Business History
January 2015 - Website launches to the public
February 2015 - Acquisition of Skillpages
May 2016 - 100,000th Bark
February 2017 - 100,000 professionals now registered
April 2017 - Launched in the US
December 2017 - Millionth Bark placed
September 2018 - Move into our state of the art HQ in Paddington, London after outgrowing 6 previous offices
January 2019 - Customer Success team moves to 7 day a week
February 2019 - Launch in Canada, Ireland and South Africa
March 2019 - Reach 500,000 professionals registered
July 2019 - New branding and fully upgraded website launched
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Service Marketplace Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Charles,
Thank you for your feedback! We're happy to hear that you've been satisfied with the services provided by Bark, and we always aim to ensure that our professionals are supported. If you need any further assistance or have any questions, don't hesitate to reach out to us. We’re here to help!
Kind regards,
The Bark Team