BannerBuzz has a rating of 4.1 stars from 1,096 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz most frequently mention customer service, great quality and business cards. BannerBuzz ranks 1st among Banners sites.
I am pleased with all aspects of the ordering process. The website is easy to use and order multiple customized flags that I ordered. The price is excellent. The quality is very good. They said they would be shipped by January 2nd, which was fast, but they arrived on December 24th, 9 days ahead of schedule! Will continue to order from BannerBuzz.
You had tried hard. I got it! I have more time to finish the last step. Thank you
Hi Thuy, Thank you for your valuable feedback. We apologize for the delay you experienced with PayPal processing. We understand how important it is to have a smooth and efficient transaction, and we’ll look into improving this process.
We truly appreciate your patience and your business. If you have any further concerns or need assistance, please don’t hesitate to reach out. We’re here to help!
When I received my item with scratches, after reaching out, it was resolved. I received a replacement. It looks GREAT. I will be ordering more. Love the new packaging!
Hey Cecelia! Thank you for sharing your feedback! We’re sorry to hear your original item arrived with scratches but are pleased we could promptly resolve the issue with a replacement. It’s great to know you’re happy with the final product and our new packaging. We truly appreciate your support and look forward to serving you again. If there’s anything we can assist you with, please don’t hesitate to reach out.
I love the designer review. They are willing to invest time to get your product right. Highly recommend!
Thank you, HK, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Had an issue and it was resolved to our satisfaction. Have used for many orders and will continue to use.
Thank you, Matthew, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Great banner and easy communication. I had some updates and it was an easy process. Will be using them again!
Hey Amy! Thank you for your feedback! We’re glad to hear the process has been easy for you so far. Once the proof is ready, our team will send it to you via email, and we’ll make sure it meets your satisfaction. If you have any questions or need further assistance, feel free to reach out!
This company delivered on time as promised - highly recommend!
Hey Amy! Thank you for your input! We appreciate your thoughts on making the process more intuitive and will definitely take that into consideration. Our goal is to provide the best experience, and your feedback helps us improve. Please feel free to reach out if you have any suggestions or need assistance.
We ordered business cards for my son's non profit, bringing awareness to children drowning (Harlow's Helping Hands) they created the best cards to continue the mission! Thank you!
Hey Renee! Thank you for sharing your wonderful feedback with us! We’re honored to have been a part of your son’s mission with Harlow’s Helping Hands, and we’re thrilled to hear that you’re pleased with the quality of the business cards. Creating materials that help raise awareness for such an important cause is truly meaningful to us, and we’re glad the cards will support this vital mission. Please don’t hesitate to reach out if there’s anything else we can assist with in the future. We’re here to help in any way we can.
The care, service and follow up is amazing! They asked if I received an order which I was shocked to receive such u solicited follow up.
Hey Kimberly! We truly appreciate your feedback about our customer service and follow-up! Providing proactive and attentive care is at the heart of what we do, and we're thrilled to hear that our efforts left such a positive impression. If you need any assistance or have further inquiries, we’re always here to help. Thank you for choosing us, and we look forward to serving you again in the future!
The final product looks as good as it did in the self-design tool.
Hey Lisa! Thank you for your feedback! We're thrilled that you enjoyed using our self-design tool. We’re confident the final product will meet your expectations and look just as great in person. If you have any questions or need assistance, feel free to reach out. We can’t wait for you to receive your order and hear your thoughts!
It was easy fast and efficient! But asking a customer to review and demand 50 characters to do it -1
Thank you for your kind words! We’re thrilled to hear that you found the process easy, fast, and efficient. We also appreciate your feedback regarding the review requirement. We understand how the character limit can feel a bit much, and we’ll certainly take that into consideration for future improvements.
You always have just what I need. Thank you! Great selection. Easy to design ourselves. And quick turnaround. Just what we need.
Thank you!
Hey Jane! Thank you for your wonderful review! We’re so glad to hear that we always have just what you need. It’s a pleasure to serve you, and we truly appreciate your continued trust in us. If you ever need anything else, don’t hesitate to reach out!
Placed an online order for a custom license plate, I recieved it promptly, opened it, loved it, and proudly mounted it to the front bumper of my van!
Thank you, Pat, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I truly think BannerBuzz is a great company. The amount of care and professionalism the team provides is great. The team makes sure they contact you, if not through text, email, and phone calls, to make sure your items are to your standard. Lastly, they are very quick in delivering. I purchased the 8ft x 8ft for different work events, and it's come in before the estimated delivery date. Highly recommend BannerBuzz.
Hey Naomi! Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. Our team is dedicated to providing top-notch care and professionalism, and it's fantastic to know that our efforts to communicate and ensure your satisfaction resonated with you. We’re also glad to hear that your 8ft x 8ft banner arrived ahead of schedule and met your expectations for your work events. Your recommendation means the world to us! If you need anything else in the future, don't hesitate to reach out. We'd be happy to assist you again!
BannerBuzz has been great with everything! Highly satisfied with quality, pricing, the design team, and cust service. They were very helpful and honestly, really great prices!
Hey Naomi! We are delighted to hear that you are pleased with our service and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very quick response and professional process. Ensured my request was handled properly.
Hey Tracee! We truly appreciate your kind words about our customer service! Ensuring a quick, professional, and seamless process for our customers is always our goal. We're glad we could handle your request properly and provide the service you expected. Looking forward to assisting you again in the future!
Received flag quickly, however was oriented wrong on the flag. Worked out but frustrated none the leas
Hey Shirley! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I have ordered twice and receive quick and high quality decals. Will be doing plenty of business again in the future.
Thank you, Daniel, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Received two neon signs that were damaged, customer service helped to replace them
Hey Sara! We appreciate you sharing your experience with us. While we're sorry to hear that your neon signs arrived damaged, we're glad our customer service team could assist with the replacements. Ensuring customer satisfaction is our top priority, and we're happy we could resolve this for you. Thank you for choosing us—we look forward to serving you again!
We've been getting custom vinyl banner from Bannerbuzz for years and they come out great every time and for a very reasonable price! The team is terrific about reviewing our artwork and sending feedback to ensure the graphic is just right.
Hey Sheila! Thank you for your feedback! We're so happy to hear that you've been consistently pleased with your custom vinyl banners and the service you've received over the years. It's great to know that the team has been helpful in reviewing your artwork to ensure everything is perfect. We truly appreciate your loyalty and look forward to continuing to provide you with high-quality products at great prices!
Always have a great experience when I order from Banner Buzz!
Answer: Hi Rob, Thank you for taking the time to reach out to us. We will definitely correct the order if error is found on our part. You can raise a ticket from your BannerBuzz account and our team will look into it promptly.
Answer: It is an absolute scam. Please avoid at all cost. I had a horrible experience and got scammed for £200
Answer: They do very good lip service. I ordered a vinyl product from them and they did not produce what I had expected and what we had agreed on. But after further conversations I was convinced that they would be able to get it right the second time so I ordered two different items from them, still vinyl product. And they did it again they did not do the background as I had agreed with the artist and with what my artwork showed. They have made no effort to try and correct the issue. Neither time. Shame on me. I let them fool me twice.
Hey Greg! Thank you for your wonderful feedback! We're delighted to hear that you found the ordering process seamless and enjoyed customizing your flags on our website. It’s great to know you’re happy with the quality and pricing, and we’re thrilled that your order arrived ahead of schedule—just in time for the holiday