BannerBuzz Reviews Summary
The company enjoys a strong reputation for delivering high-quality products and a smooth ordering process, with many customers expressing satisfaction with the timely delivery and attentive customer service. Positive feedback highlights the reliability of the product quality and the effectiveness of the design support provided. However, some customers have raised concerns regarding website functionality, issues with order accuracy, and delays in communication during the approval process. Overall, while the company demonstrates a commitment to customer satisfaction, addressing the highlighted concerns could further enhance the customer experience and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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So far the process was fine I just want to look at the proof to make sure it's what I'm looking for also hopefully it arrives on time last time I ordered it it was a month late literally with no excuse or compensation from bannerbuzz
So far the process was fine I just want to look at the proof to make sure it's what I'm looking for also hopefully it arrives on time last time I ordered it it was a month late literally with no excuse or compensation from bannerbuzz
It was very easy to upload my own photos and design the cards exactly as I wanted them. The only issue I had with with the proofing process. The first proof sent to me the words had $#*!ted away from the edge, so I asked that it be corrected. On the second one they basically moved them back to where they had them the first time, but not to where I had originally placed them. At that point I just wanted the cards and it was good enough so I approved them. Overall I'm happy with them and it was definitely worth it for the price. They look great! So happy to have them!
Hello Josh. Thank you for making the time to review your recent BannerBuzz purchase.
We apologize for the difficulties you faced while trying to finalize your design. As a practice we keep important graphics and text slightly away from the edges to prevent them from getting trimmed during the cutting process. However, we understand that there is room for improvement. Your feedback is important to us and we have shared your comments with the team.
Kindly note for future reference that you are welcome to decline the proof any number of times if it is not to your liking. If you feel we are not able to get it quite right, please do not hesitate to request a callback from a supervisor.
We are glad you like the business cards and look forward to delighting you again with your next order! Thank you for choosing BannerBuzz.
It was fun to make the custom business card and a relatively easy process. So excited to get them!
Easy to design and place an order. I was very happy with the quick delivery and quality of the work.
You guys were able to answer all of my questions and the site is very user friendly. I made an order and you were able to catch my oversight on the dimensions and quickly brought them to my attention, much appreciated!
You guys were able to answer all of my questions and the site is very user friendly. I made an order and you were able to catch my oversight on the dimensions and quickly brought them to my attention, much appreciated!
All options for print designing and ordering items was satisfactory and easy to apply. Delivery process was long but expected as described. Quality of printing was exceptional. I will recommend Banner Buzz to friends.
All options for print designing, ordering items and delivery the process was very easy to apply and I will recommend Banner Buzz to friends.
This website have excellent service and provide facility in time. If you are villing to buy custom display boxes must visit this website https://www.blueboxpackaging.com/
Very easy process! Fingertip ease. And download.my own logo.
So far I only have a positive experience with BannerBuzz.com and I hope to continue this way :)
So far I only have a positive experience with BannerBuzz.com and I hope to continue this way :)
I called twice and had the most professional and pleasant experience - my first encounter was with Brian Antony.
He was so patient and polite with me- I was definitely calling back and placing my order once I knew the design.
I called twice and had the most professional and pleasant experience - my first encounter was with Brian Antony.
He was so patient and polite with me- I was definitely calling back and placing my order once I knew the design.
The website was easy to use, the product arrived quickly and was exactly as I envisioned it.
Fast and easy and very quick. Will order from them again
Very easy to design the only thing that would be helpful is a 3D design after you design it so you can see how the table cloth will hang with the design on it and change a design pattern back to a solid was not able to do. Had to start over.
Very easy to design the only thing that would be helpful is a 3D design after you design it so you can see how the table cloth will hang with the design on it and change a design pattern back to a solid was not able to do. Had to start over.
Your design your own flag feature needs a lot of work. Your guy was able to walk me through it, and I appreciated his patience when his suggestions didn't work and I was getting so frustrated.
I didn't realize that BannerBuzz is an offshore company, or seems to be. The Indian accent of your tech guy doesn't mean he is in India, but the flag was mailed from India. The flag turned out better than I anticipated
Your design your own flag feature needs a lot of work. Your guy was able to walk me through it, and I appreciated his patience when his suggestions didn't work and I was getting so frustrated.
The website malfunctioned terrible during the ordering process. Our first two attempts with customer service agents were also terrible. Finally we were able to obtain help to circumvent the website issue via the chat feature. That staff member was incredible. The product, itself, is lovely, good quality, arrived quickly, and was an excellent price.
You guys made my Vision perfectly.
Thank you
I'm very happy
Smooth so far, banner arrived early and print quality is excellent. We will see how the material holds up.
My kitchen cabinets really "pop" with the satin nickel round swirl knobs. A great access to the kitchen. I also replaced the two knobs in the half bathroom because they are so attractive. When I get ready to do another project I will certainly entertain ordering again to compliment other doors in my home. I am completely happy with the items ordered and received in a swift manner.
The online design process is super easy. I designed and ordered a flag in about 10 minutes.
The online design process is super easy. I designed and ordered a flag in under 10 minutes.
The original flag I purchased had a light duty zipper that kept popping open, BannerBuzz sent out a replacement with a much more heavy duty zipper that is working great.
Very easy to design at a very reasonable price
Very good prices! And good quality ii would definitely recommend
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- Suwanee, GA, United States
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Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Nick. We are sorry to note your disappointment.
Per our records, the original artwork you uploaded was a low resolution photograph of a bike with a print of your logo hanging inconspicuously in the background. There was no note asking for your artwork to be comprised of two parts - a logo on one side and a bike on the other side - until several proofs later.
From the onset, our design team conveyed that each file you provided was low in resolution and would look blurry when printed. When graphics are low quality we can try to recreate the artwork. Unfortunately, there is little that can be done to sharpen low quality photographs. With regard to the 'crooked' logo, the last file you sent us has the logo slanted. This was also shown in the proof which was approved.
We apologize if our support did not meet your expectations. Though we make great efforts to deliver high quality products and superior customer service, we understand that there is room for improvement. Your feedback is important to us and we have shared your comments with the team. If you face any such issues in the future, please do not hesitate to request a call back from a supervisor.
With regard to the material, unfortunately 'quality' is a vague term that cannot be measured. Hence we have worked hard to make the order process transparent and to achieve this have diligently listed the material specifications on the product page. In addition, we note that you have previously purchased the same product.
The delivery date on this order is 17 May and we see on the FedEx tracking page that it was delivered on 10 May - a week earlier than promised.