BannerBuzz Reviews Summary
The company enjoys a strong reputation for delivering high-quality products and a smooth ordering process, with many customers expressing satisfaction with the timely delivery and attentive customer service. Positive feedback highlights the reliability of the product quality and the effectiveness of the design support provided. However, some customers have raised concerns regarding website functionality, issues with order accuracy, and delays in communication during the approval process. Overall, while the company demonstrates a commitment to customer satisfaction, addressing the highlighted concerns could further enhance the customer experience and operational efficiency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Quick, easy, and affordable. Quality of flag exceeded expectations!
Second order here. Uploading/design, confirmation, and shipping was all done very quickly and as specifically requested.
Your website is difficult and the customer care team is very hard to communicate with. I want to use the same template for my labels as I used for my cards I've talked to multiple people about it we get to the same point where they think I want my business card turned into a sticker nooooo I want a product label with the same template but a different set up and that's where I loose them every single time it's like they can't think past their talking points. I would love for someone to call me and I've requested a call to no avail so even though I really love my cards my overall experience has been frustrating.
Pretty easy to use I tried to make the font smaller for the business name and I could t figure that out but other than that, good experience.
Great I thoroughly enjoyed my experience on the site. I will use you all again
Great I thoroughly enjoyed my experience on the site. I will use you all again
Quality flags for a decent price! Delivery times are minute.
Quality flags for a decent price! Delivery times are minute.
Order was easy and came quick without any hiccups. Sizing and print was great.
That was very easy to design the beautiful step-and-repeat for my daughter's elementary school 6th-Grade Promotional ceremony. When I needed help with my order, customer service helped me immediately and provided me with a better discount than the one I had submitted. Great experience overall! My only wish was that the top pole had more support in the middle so that the step & repeat didn't slightly bow, but it still looked amazing and the printed fabric was of excellent quality. Everyone was super impressed during the graduation ceremony. The school will be able to use it for years to come!
That was very easy to design my beautiful step-and-repeat for my daughter's elementary school 6th-Grade Promotional ceremony. When I needed help with my order, customer service helped me immediately and provided me with a better discount than the one I had submitted. Great experience overall!
Very easy to use and fast website my friend told me and i was happy with the outcome
Very easy to use and fast website my friend told me and i was happy with the outcome
Fast and Affordable. Excellent quality! We were so pleased. Will recommend to others and will utilize again.
My experience with Bannerbuzz was awesome! They were very professional, courteous and helpful.
Crisp, clear fonts and picture. True to color. I ordered double sided but what I didn't know, and was pleasantly surprised to find, is that it's a double layer of fabric. Very nice and durable. Not sure I completely understand the support stand because the banner is not standing straight, but I'll work with it until figured out.
So far, so good... We'll wait and see the final product.
Easy to use, create custom flag, low shipping, even for overnight
Easy to use, create custom flag, low shipping, even for overnight
Dont like the non-ability to choose more types of fonts or colors. The website was a tad confusing for non-experts like me in the field of signage. Putting examples of the different types of signage would help, a well as more varied types of fonts. I got a proof, which I dont remember asking for, and was super confused asa to what I wasa supposed to do.
Dont like the non-ability to choose more types of fonts or colors. Hopefully this will be what I want.
Super easy and cheap, love that i was able to create
Website was easy to use, and the help getting our logo just right was amazing. Great experience and will definitely use again. Would recommend as someplace to get items.
Thought the fiberglass poles came with the flag, seems it's a $99.00 item for the poles. Plus bases, and anything else they can think of. Bought replacement poles at WalMart. They work fine.
Hello Robert. We are sorry to note your disappointment.
However, we have worked hard to make the order process as transparent as possible. Each component on this product can be selected independently. Often customers want to buy only the graphic or only the hardware as a replacement for a previous purchase. The page prominently displays the option to "Add Pole" which regrettably was not selected on your order.
To further ensure that you are making an informed choice, if the pole option is not selected the page alerts you with a pop up warning that reads "Seems you have missed adding Essential Hardware!" and you can only continue by clicking on "No, Thank You".
We trust that you are happy with the quality of the flag. Please feel welcome to write to us at feedback@bannerbuzz.com if you have additional comments or questions. We will be happy to help.
Not sure how it will look, because you didn't have view for me to check it out.
Fist time doing this and it was so easy! The image came out exactly as I wanted and the fabric is very substantial!
Fist time doing this and it was so easy!
Easy ordering, wonderful quality, fast shipping. Easy website to use
Had issues loading my image but I think it was on my end. Super cool way to design my own flag.
Had issues loading my image but I think it was on my end. Super cool way to design my own flag.
Great customer service and their products are of your choice.
Great customer service and their products are of your choice.
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- Suwanee, GA, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Patricia. Thank you for taking the time to review your latest BannerBuzz purchase.
Please accept our apologies if you faced difficulties using our website. Besides providing high quality products, we also want to ensure an easy and intuitive order process.
We have worked hard to make the product pages as informative as possible, with tooltips and example pictures. Nevertheless, we are always looking for ways to improve; if you have specific suggestions on how we can do better, please feel welcome to write to us at feedback@bannerbuzz.com.
We have loaded over 45 of the most commont font styles. If there is a particular font you'd like you can mention it in the notes section and ask for proof using that font. If it's a common font available in the public domain, we'll be happy to redo the artwork using that font. Alternately, you can design your artwork on external design software using any font, and use the UPLOAD ARTWORK button on the starting page instead of going down the DESIGN ONLINE path. Keep in mind that with Lettering, there are size and shape requirements that need to be met for us to be able to individually cut each letter.
As mentioned on our website, even when proof is not requested we may send you one if the artwork is low in resolution or if we have had to make adjustments to your artwork due to aforementioned reasons. The email notification contains a direct link to the proof review page, which allows you to either accept the proof or request changes.
Kindly note that our support team is available 24x7 via our phone and chat helplines for any questions you may have before or after placing your order.