Overview
BannerBuzz has a rating of 4.1 stars from 1,136 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz most frequently mention customer service, great quality and business cards. BannerBuzz ranks 1st among Banners sites.
Instant Feedback
Great experience ordering and quick receipt of banner, thank you
Shipping charges/extra courier fees are very misleading. I prefer an upfront this is what your charged invoice.
Shape options are awesome, the review of design process was swift as was printing and delivery. Price couldn't be beat. Will definitely order from Banner again.
Thank you, Merlin, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I ordered letters for my sign and paid for a paper model, but the quality was poor. Many letters were scratched or damaged, and the paper model was incorrect. I only received a refund for 30% of the total cost, which didn't cover the paper model or all the damaged letters. Despite this, I decided to give them another chance.
I ordered some business cards, but they arrived much later than expected.
Then, I tried to order a glass sticker with an official price of around $6. However, customer service contacted me, saying I needed to pay an additional $17 to complete the order because of some design issues. When I decided to cancel, they responded by offering to make the sticker for just $5 more (?!?). I canceled it anyway and I will never order again from them, I'm always disappointed.
Hi Alessandra, We sincerely regret the inconvenience you experienced with your orders. We value your trust and are committed to making things right. While we regret that we couldn’t meet your expectations this time, we are taking your feedback to heart to enhance our quality control, communication, and overall service. Thank you for bringing this to our attention.
My order got placed, " on hold," four days after the fiasco of the artwork "need approval." 8 emails and three chat sessions to "give approval. Over 20 emails, 4 chat sessions and 2 phone calls to clear hold, only to learn day of delivery, the order was still "on hold."
A 2 hour phone call to cancel order and get a full refund.
Hi Doyle! Thank you for sharing your experience with us. We sincerely apologize for the inconvenience caused by the delays and miscommunication regarding your order. Your feedback is valuable, and we will review our processes to ensure such situations are avoided in the future. If there is anything further we can do to assist or make this right, please don’t hesitate to reach out to our team. Thank you for bringing this to our attention.
I've ordered from Banner Buzz for several years and it was great. This time the cards were just Thrown in the box not shrink wrapped. Not too happy this time especially when we ordered over 5000 cards!
Hi Karenann, we sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Easy to order. Great service. The quality of the banner is amazing! Exceeded expectations. Thank you.
Hey Jennifer! We are delighted to hear that you are pleased with our ordering process and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
3 years ago I chose to try Banner Buzz and I'm so glad I did! I order banners and frames, and have ordered new banners each year since.
The website is super user friendly, and the turnaround time is really quick! Great quality banners! Will continue to use Banner Buzz!
Hey Deanna! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Ordered for the first time and I was very pleased I got lots of compliments.
Hey Blue! Thank you for sharing your experience with us! We’re thrilled your first order was perfect and that it received lots of compliments. It’s always our goal to deliver products that exceed expectations. We hope to assist you with many more orders in the future!
The website was easy to use, the proof was generated quickly, and when I wanted a change that was also done quickly. Shipping was quick and the final product was just what we needed for our event!
Thank you, Breda, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
This banner is beyond my expectations. I hunted online for an affordable quality banner but the prices were crazy out there. I happened upon Banner Buzz and took a chance and WOW am I glad that I did. I purchased a double sided banner for our charity event and it was VERY affordable. Thank you for making a quality product at an affordable price:)
Hey Linda! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
BannerBuzz sent me the banner I first ordered. The artwork approved showed 6 grommets but the banner they sent only had 4. They immediately acknowledged their mistake and sent me a corrected banner quite quickly. Great integrity.
Hey Laurence! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I have ordered several items off here and have yet to be disappointed. I get nervous about the shipping because it does take the full shipping time estimated. But it is worth it, items are packaged great and look amazing.
From ordering to receiving, it was a great experience. My customer was very pleased
Hey Richard! Thank you for your feedback! We’re thrilled to hear that you had a great experience from ordering to receiving your product, and that your customer was pleased. We’re always here to help with any future needs and look forward to working with you again!
Ordered a custom flag and the printing was perfect & super fast
Thank you, Patricia, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Great job as always! Gorgeous print quality at an incredible price. Love working with BannerBuzz!
Thank you, Margo, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
They seemed to be responsive with edits to the proof but even with going back and forth with color clarifications, the blue was nowhere close to what I was expecting.
We are sorry to learn about the inconvenience, Karina! Not to worry—we're here to help. Our team has reached out to you via email regarding the need to verify the error. Please respond at your earliest convenience so we can assist you in achieving the best possible outcome.
A little unclear the requirements for my upload and what the size of the lettering will be before purchase
Very good process. Prior order was perfect. Designer helped me pick the perfect product.
Hey Bryan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very helpful and quick response, order arrived in a timely manner.
Hey Zeta! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
This was our first experience using BannerBuzz and we were very pleased with the service, the product and the quick delivery. We'll use them again and highly reccomend.
Hey Sue! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great job on creating the vinyl banner for our event. Would definitely recommend
Hey Joel! Thank you for your kind feedback! We’re thrilled to hear that you were happy with your vinyl banner for the event. It’s great to know that it met your expectations, and we truly appreciate your recommendation. We look forward to assisting you with future banner needs!
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- Suwanee, GA, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Dennis! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!