website thubmnail of Banggood IN
How would you rate Banggood IN?
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Australia
1 review
0 helpful votes
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Refund for faulty item
December 27, 2020

The company was quick to respond and provide a refund.
Very satisfied with their customer service. Thank you

Date of experience: December 25, 2020
Portugal
1 review
0 helpful votes
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Excellent!
December 14, 2020

Excellent website to buy products from China with very good quality and competitive prices.It's one of my favorite choices!

Date of experience: December 14, 2020
Portugal
1 review
0 helpful votes
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Good management
December 14, 2020

I really appreciated my experience in online shopping with banggood.
Very good service and low price.

Date of experience: December 14, 2020
Luxembourg
1 review
0 helpful votes
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Item received but...
December 16, 2020

I have received the camera that does work but it is not discoverable by Skype. Sent video proof and got refunded right away.

Date of experience: December 15, 2020
South Africa
1 review
0 helpful votes
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Horrible Customer Service
December 16, 2020

Their return process is the worst I've ever seen. They dodge most questions or only partially answer them. Bad overall customer experience.

Date of experience: December 15, 2020
Belgium
1 review
0 helpful votes
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Excellent service!
January 5, 2021

Been buying from Banggood for years. Good prices, fast reply, fair service.
If something is wrong, contact support and they will help you out.

Date of experience: January 5, 2021
Spain
1 review
0 helpful votes
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Buen servicio post venta
December 4, 2020

Tras tener un articulo que no funcionaba correctamente me solucionaron el problema rapidamente.
After having an article that did not work correctly they solved the problem for me.

Date of experience: December 3, 2020
California
1 review
0 helpful votes
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Warranty replacement
December 16, 2020

Purchased EACHINE googles from Bangood had problem with operation, Contacted Bangood customer service, after supplying requested information, they replaced unit.

Date of experience: December 15, 2020
California
1 review
0 helpful votes
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Amazing response time
January 8, 2021

No promblems but once i got it they sent me a message just to check if it was to my satisifatory great product

Date of experience: January 7, 2021
Australia
1 review
0 helpful votes
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Excellent service
January 15, 2021

Item damaged after two months. Contact the Banggood and Resend the item under warranty claim within three working days.

Date of experience: January 14, 2021
GB
1 review
0 helpful votes
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Very helpful staff at bangood, my issue was resolved very quick and without any wories.
I recommended anyone to buy from Bangood.

Date of experience: December 14, 2020
France
1 review
0 helpful votes
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Good sercies
January 23, 2021

I had an issue with a product, and this shop was verry reactive, and I will receive a new product.
Very good customer service!

Date of experience: January 22, 2021
Greece
1 review
0 helpful votes
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Good support
December 17, 2020

I had a problem with a broken package but I talked to them via livechat and it was solved with a refund

Date of experience: December 16, 2020
Italy
1 review
0 helpful votes
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Good products
January 5, 2021

You can find same Amazon articles, but cheaper! Moreover, a very good and kind assitance. Recommended

Date of experience: January 5, 2021
Italy
1 review
0 helpful votes
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Ho acquistato un drone che presentava problemi di stabilità, contattato assistenza e in 3 giorni mi hanno proposto la soluzione inviandomi altro modello uguale per una minima cifra per spedizione senza restituire quello guasto che posso tenere per pezzi di ricambio

Date of experience: February 4, 2021
Netherlands
1 review
0 helpful votes
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Order again
December 2, 2020

I order ambilight and they helpt me all the way very good support very understanding i would order again! 10/10

Date of experience: December 2, 2020
Italy
1 review
1 helpful vote
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Excellent post selling
January 7, 2021

Good experience in buyng technologyical items and excellent post-selling very professional Jeremy Lee that resolve my issue quickly

Date of experience: January 7, 2021
Slovenia
1 review
0 helpful votes
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Great site
December 1, 2020

They have everyting on the site, with great coustomer sipport and good quality. The customer support is top of the line!

Date of experience: December 1, 2020
Italy
1 review
0 helpful votes
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Molto soddisfatto
February 26, 2021

Ho acquistato una ricevente r168 radiomaster... purtroppo la ricevente in questione era difettosa... ho contattato il servizio clienti Banggood... e mi hanno chiesto un piccolo video per poter analizzare il problema ho inviato il video e dopo 5 giorni ho ottenuto il rimborso... sono rimasto molto soddisfatto... consiglio a tutti Banggood. Perché è una garanzia!... molto bravi complimenti!

Date of experience: February 25, 2021
Switzerland
1 review
0 helpful votes
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Top service
January 14, 2021

Got shipped a broken Flightcontroller. Customer answerd quik and offerd me a resend. TOP!
Im happy with this solution :)

Date of experience: January 14, 2021

Overview

Banggood IN has a rating of 3.5 stars from 232 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Banggood IN most frequently mention customer service, full refund and defective product. Banggood IN ranks 25th among Marketplace sites.

service
89
value
86
shipping
86
returns
77
quality
83