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Banggood IN has a rating of 3.5 stars from 232 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Banggood IN most frequently mention customer service, full refund and defective product. Banggood IN ranks 27th among Marketplace sites.
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The items have great quality and its shipping faster, if you have some problem with the product, they respond very quickly and efficiently
I bought a mobile phone from there which unfortunatelly i had to return. I contact them and they immidiately told me that they will refund me! I send back the mobile phone and the next day i had the money back in my account!
The communication was excellent and they always replied my emails on time!
Definately i will use them again!
I e mailed Banggood to advise on my un satisfaction with the device I bought. Their response was swift asking me to elaborate on my complaint and I did. Their immediate response was to refund me for the purchase without even asking to send back the item. Thank you Banggood. Fair trading organization.
I order a lot of goods from Chinese stores. The last shipment of android Xiaomi Mi tv L65M5 from Banggood did not come out as I imagined. The goods came damaged. After reporting the problem to customer service, I was immediately offered a solution. I chose to return the full amount due to the temporary unavailability of goods in the EU. The money was sent back to the account on the same day. I am very satisfied with the after-sales service. The only thing I don't understand is their transport with the German DPD. Goods ordered in a cz warehouse travel all over Germany, back to the Czech Republic perhaps through 5 transhipments.
You can find same Amazon articles, but cheaper! Moreover, a very good and kind assitance. Recommended
Been buying from Banggood for years. Good prices, fast reply, fair service.
If something is wrong, contact support and they will help you out.
Although iv had issues with some products the service team always manage to help and get things sorted wich is surprising, and they actually get back to you wich makes you feel included and understood.
I had a small issue but they were quick to get back to me and get it sorted.
I'm a happy customer and would recommend banggood.com.
Quick and friendly response. Although the product does not work (drone eachineEx4) due to a manufacturing defect they refunded a large part of my money because in my country it is very expensive to return the package to China, I am very satisfied with the customer service. It is the first time that I buy in the app therefore i was afraid but it is clear that they are very serious and fair company.
Great service; I must say that I was skeptical in bangood's after-sales service; But now I have to change my mind as I had some problems during the purchases with the goods, but now after the necessary contacts, everything was fixed by the good Jeremy Lee, which has found the acceptable solutions, and this means that I can continue to buy safely without fear, because I feel guaranteed and this is a good commercial policy that other sellers like AliExpress and Wish who want to compete should also adopt to bangood? But cmq I am happy on bangood and as long as I feel guaranteed I will not be able to change my trusted shop...
This is really one of the best online stores in EU. This is why it has EU shipping without additional taxes. Also it has good after sales management.
I have more than 50 orders on bangggod and not a single significant problem ever come up. Yes, there were problem with stock, or missing items but every single one of them was sorted out by the post-purchase team.
I can say i'm fully satisfied. You can find everything you want with affordable prices and good shipping methods
I come for this comment to talk about the great service I had from bangood, all the staff that attended me was very attentive and resolved my refund very quickly and efficiently, I am very satisfied with the service I had!
I had some troubles with a keyboard that i bought, when i contacted them they answer my emails fast (less than 1 day) and gave me very good solutions giving me a refund that we both agree. Great experience, one of the best pages to buy online.
I recommend Bangood to all those who would still hesitate to order an item, they are really serious,
I give five stars to the service in general, and would give one more if I could for their after-sales service.
I had a problem with a product, as it was not working properly.
Bangood refund me for this.
Many thanks!
I received a package that had broken open due bad handling in transit, items were missing which I advised Banggood customer services who resolved my problem within 72 hours, this as way beyond my expectations, well done Banggood.
He realizado compras en varias ocasiones. Todo ha ido bien. Una vez tuve un problema con un móvil y me lo resolvieron eficazmente tratando con ellos a través del correo electrónico.
Recomiendo esta página por los buenos precios y servicios.
I bought a rc sound module that did not work properly. After writing a mail to Banggood I got a fast respond and they solved the problem by sending a new item.
I have been customer since time ago and will continue as the service is so good as now.
Answer: Really easy. Helped a ton, and solved my problem within the week (back and forth to gather info and such).