business logo of Banggood IN

Banggood INReviews 232

3.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Banggood IN?
grey star
grey star
grey star
grey star
grey star

Banggood IN Reviews Summary

Banggood IN has a rating of 3.5 stars from 232 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Banggood IN most frequently mention customer service, full refund and defective product. Banggood IN ranks 27th among Marketplace sites.

service
89
value
86
shipping
86
returns
77
quality
83

We monitor reviews for authenticity

Portugal
1 review
0 helpful votes
Follow Ricardo D.
Unfollow Ricardo D.
Share Review
Report Review

The items have great quality and its shipping faster, if you have some problem with the product, they respond very quickly and efficiently

Date of experience: January 6, 2021
Greece
1 review
0 helpful votes
Follow Dim T.
Unfollow Dim T.
Share Review
Report Review

Great Cooperation!
January 6, 2021

I bought a mobile phone from there which unfortunatelly i had to return. I contact them and they immidiately told me that they will refund me! I send back the mobile phone and the next day i had the money back in my account!
The communication was excellent and they always replied my emails on time!
Definately i will use them again!

Date of experience: January 6, 2021
New Zealand
1 review
0 helpful votes
Follow riadh a.
Unfollow riadh a.
Share Review
Report Review

I e mailed Banggood to advise on my un satisfaction with the device I bought. Their response was swift asking me to elaborate on my complaint and I did. Their immediate response was to refund me for the purchase without even asking to send back the item. Thank you Banggood. Fair trading organization.

Date of experience: January 5, 2021
Czechia
1 review
0 helpful votes
Follow František T.
Unfollow František T.
Share Review
Report Review

Excellent customer service.
January 6, 2021

I order a lot of goods from Chinese stores. The last shipment of android Xiaomi Mi tv L65M5 from Banggood did not come out as I imagined. The goods came damaged. After reporting the problem to customer service, I was immediately offered a solution. I chose to return the full amount due to the temporary unavailability of goods in the EU. The money was sent back to the account on the same day. I am very satisfied with the after-sales service. The only thing I don't understand is their transport with the German DPD. Goods ordered in a cz warehouse travel all over Germany, back to the Czech Republic perhaps through 5 transhipments.

Date of experience: January 5, 2021
Italy
1 review
0 helpful votes
Follow Andrea B.
Unfollow Andrea B.
Share Review
Report Review

Good products
January 5, 2021

You can find same Amazon articles, but cheaper! Moreover, a very good and kind assitance. Recommended

Date of experience: January 5, 2021
Belgium
1 review
0 helpful votes
Follow Sep B.
Unfollow Sep B.
Share Review
Report Review

Excellent service!
January 5, 2021

Been buying from Banggood for years. Good prices, fast reply, fair service.
If something is wrong, contact support and they will help you out.

Date of experience: January 5, 2021
GB
1 review
0 helpful votes
Follow Tristan A.
Unfollow Tristan A.
Share Review
Report Review

Banggood services
January 5, 2021

Although iv had issues with some products the service team always manage to help and get things sorted wich is surprising, and they actually get back to you wich makes you feel included and understood.

Date of experience: January 5, 2021
Canada
1 review
0 helpful votes
Follow Quinton J.
Unfollow Quinton J.
Share Review
Report Review

Great service
January 4, 2021

I had a small issue but they were quick to get back to me and get it sorted.
I'm a happy customer and would recommend banggood.com.

Date of experience: January 4, 2021
Colombia
1 review
0 helpful votes
Follow Alejo B.
Unfollow Alejo B.
Share Review
Report Review

Serious company
January 4, 2021

Quick and friendly response. Although the product does not work (drone eachineEx4) due to a manufacturing defect they refunded a large part of my money because in my country it is very expensive to return the package to China, I am very satisfied with the customer service. It is the first time that I buy in the app therefore i was afraid but it is clear that they are very serious and fair company.

Date of experience: January 4, 2021
Brazil
1 review
0 helpful votes
Follow Magson S.
Unfollow Magson S.
Share Review
Report Review

Compra
January 4, 2021

Fiz uma compra de um produto, no qual apresentou problemas e a equipe da banggood resolveu com agilidade.

Date of experience: January 4, 2021
Italy
1 review
0 helpful votes
Follow Pina M.
Unfollow Pina M.
Share Review
Report Review

Great service; I must say that I was skeptical in bangood's after-sales service; But now I have to change my mind as I had some problems during the purchases with the goods, but now after the necessary contacts, everything was fixed by the good Jeremy Lee, which has found the acceptable solutions, and this means that I can continue to buy safely without fear, because I feel guaranteed and this is a good commercial policy that other sellers like AliExpress and Wish who want to compete should also adopt to bangood? But cmq I am happy on bangood and as long as I feel guaranteed I will not be able to change my trusted shop...

Date of experience: January 3, 2021
Greece
2 reviews
1 helpful vote
Follow Theodor T.
Unfollow Theodor T.
Share Review
Report Review

This is really one of the best online stores in EU. This is why it has EU shipping without additional taxes. Also it has good after sales management.

Date of experience: January 2, 2021
Romania
1 review
0 helpful votes
Follow bogdan b.
Unfollow bogdan b.
Share Review
Report Review

Best bang for the buck
January 2, 2021

I have more than 50 orders on bangggod and not a single significant problem ever come up. Yes, there were problem with stock, or missing items but every single one of them was sorted out by the post-purchase team.
I can say i'm fully satisfied. You can find everything you want with affordable prices and good shipping methods

Date of experience: January 2, 2021
Brazil
1 review
0 helpful votes
Follow Adriano O.
Unfollow Adriano O.
Share Review
Report Review

Cell phone refund
January 1, 2021

I come for this comment to talk about the great service I had from bangood, all the staff that attended me was very attentive and resolved my refund very quickly and efficiently, I am very satisfied with the service I had!

Date of experience: December 31, 2020
Chile
1 review
0 helpful votes
Follow luis h.
Unfollow luis h.
Share Review
Report Review

Customer service
December 31, 2020

I had some troubles with a keyboard that i bought, when i contacted them they answer my emails fast (less than 1 day) and gave me very good solutions giving me a refund that we both agree. Great experience, one of the best pages to buy online.

Date of experience: December 31, 2020
Belgium
2 reviews
0 helpful votes
Follow Luc P.
Unfollow Luc P.
Share Review
Report Review

Highly recommanded
December 31, 2020

I recommend Bangood to all those who would still hesitate to order an item, they are really serious,
I give five stars to the service in general, and would give one more if I could for their after-sales service.

Date of experience: December 31, 2020
Greece
1 review
0 helpful votes
Follow Vangelis M.
Unfollow Vangelis M.
Share Review
Report Review

Excellent customer service
December 31, 2020

I had a problem with a product, as it was not working properly.
Bangood refund me for this.
Many thanks!

Date of experience: December 30, 2020
GB
1 review
0 helpful votes
Follow Frank K.
Unfollow Frank K.
Share Review
Report Review

I received a package that had broken open due bad handling in transit, items were missing which I advised Banggood customer services who resolved my problem within 72 hours, this as way beyond my expectations, well done Banggood.

Date of experience: December 30, 2020
Spain
1 review
0 helpful votes
Follow Raquel D.
Unfollow Raquel D.
Share Review
Report Review

Buen servicio
December 30, 2020

He realizado compras en varias ocasiones. Todo ha ido bien. Una vez tuve un problema con un móvil y me lo resolvieron eficazmente tratando con ellos a través del correo electrónico.
Recomiendo esta página por los buenos precios y servicios.

Date of experience: December 30, 2020
Sweden
1 review
0 helpful votes
Follow Miro C.
Unfollow Miro C.
Share Review
Report Review

Fast respond!
December 30, 2020

I bought a rc sound module that did not work properly. After writing a mail to Banggood I got a fast respond and they solved the problem by sending a new item.
I have been customer since time ago and will continue as the service is so good as now.

Date of experience: December 29, 2020