We’re in this together! Stay safe with our COVID-19 guide

View
×
This website seems to be closed. Find similar businesses
  • Bookmark

    Direct2Mum

Corporate Values

Overview

Direct2Mum has a consumer rating of 3 stars from 2 reviews indicating that most customers are generally dissatisfied with their purchases. Direct2Mum ranks 67th among Parenting sites.

View ratings trends
3
See all photos
How would you rate Direct2Mum?
Top Positive Review

“Received a babymonitor (on time) but unfortunately...”

Domia C.
10/28/10

Received a babymonitor (on time) but unfortunately the range wasn't what they said it was so we had to return it. It's a shame that one of their customer advisors lied to us and tolad us that the range was 300m but in fact it was much less than that! Luckily the other customer advisor, Gemma, was most helpful and actually let us send it back at their cost due to that first customer advisor lying to us. Gemma also helped us with the refund getting back to me within 3 days.

See positive reviews
Top Critical Review

“They are full time scam”

Xervaish A.
5/9/09

They are full time scam. I placed an order for a baby travel system and moses basket online. Received a confirmation email that it will be delivered in five working days, but did not receive anything in ten days and then called back myself. They say it was not in the stock, but did not bother to contact me. I changed the order and the lady advised that delivery will be in a week? Guess what, nothing... called back again many times, sent email, but no response so far. They are just collecting people's personal details so DO NOT FALL into this TRAP. I am chasing them to take my details OFF their records... Very poor,,,,

See critical reviews

Reviews (2)

Rating

Timeframe

Other

xervaisha
1 review
2 helpful votes
May 9th, 2009

They are full time scam. I placed an order for a baby travel system and moses basket online. Received a confirmation email that it will be delivered in five working days, but did not receive anything in ten days and then called back myself. They say it was not in the stock, but did not bother to contact me. I changed the order and the lady advised that delivery will be in a week? Guess what, nothing... called back again many times, sent email, but no response so far. They are just collecting people's personal details so DO NOT FALL into this TRAP. I am chasing them to take my details OFF their records... Very poor,,,,

annaj11
Anna J. – Direct2Mum Rep

Bambino Direct is now under the operation of Buy It Direct. Taken over in 2010 we have dramatically changed our operations and now have a successful business. Any problems or quires please don't hesitate to get in touch. Regards Bambino Direct.

domiac
3 reviews
3 helpful votes
October 28th, 2010

Received a babymonitor (on time) but unfortunately the range wasn't what they said it was so we had to return it. It's a shame that one of their customer advisors lied to us and tolad us that the range was 300m but in fact it was much less than that! Luckily the other customer advisor, Gemma, was most helpful and actually let us send it back at their cost due to that first customer advisor lying to us. Gemma also helped us with the refund getting back to me within 3 days.

Q&A (0)

Questions? Get answers from the Direct2Mum staff and other customers.

Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Sitejabber for Business

Gain trust and grow your business with customer reviews

About the business

Wide range of the latest baby products at your fingertips. We stock all nursery items for you and your baby's needs. Fast free delivery for products over? 50.

Company Representative

annaj11
Anna J.

How do I know I can trust these reviews about Direct2Mum?

  • Sitejabber’s sole mission is to increase online transparency for consumers and businesses
  • Sitejabber has helped over 100M consumers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Direct2Mum?