I ordered for a cake delivery for my sister in india. I wrote wrong address which i came to know after a few hours. I immediately emailed them and they responded within few minutes and helped me update the address. And anytime you order a cake it can be delivered as soon as 2hrs. Loved their service and customer service.
I ordered a chocolate mud cake for my husband. My husband was super happy with it, stating that it tasted like he always wished cakes actually tasted. Best of all, it was unbelievably delicious and timely delivered. Kudos Bakingo.
I had an amazing first-time experience ordering a Birthday cake for my friend from Bakingo. The order was fulfilled at the mentioned time. However, it will be helpful if the preparation time was also mentioned since few cakes took longer time due to the longer making time.
I would say it was great overall. Thank you Bakingo.
They spoiled today my dads birthday. First they sent me wet and watery cake and second time they sent me same cake it was odd and bitter in taste. When I complained they said we baked fresh cake in half an hour they baked fresh cake wow…and they dint even took back or listened to my complaint and they have not even accepted their fault. I told them come and eat ur cake. Then Also. I'll not order any cake from here and worn not to order from bakingo
This is truly an amazing cake website. I was really happy about the cake quality like it was so delicious and damn aromatic and it was delivered on time. We had no issues while dealing with it. Very much trust worthyplease do order on this website #bakingo
Hi Divya,
We would like to sincerely thank you for your appreciation. Your support means a lot to us and we are really grateful to have you as our valued customer.
Looking forward to serve you again soon:)
Cheers! Team Bakingo
I have been ordering my cakes from Bakingo since a long time. They have a huge assortment of fresh and wholesome cakes to choose from. In terms of service and delivery, they are commendable and trustworthy. They also offer cashbacks and discount coupons which is a cherry on the cake (pun intended).
I am surprised to read the negative comments here. I am sorry about their unfortunate experience with Bakingo. So far, my experience has only compelled me to order my cakes from them.
Hi Munmun,
We would like to sincerely thank you for your appreciation. Your support means a lot to us and we are really grateful to have you as our valued customer.
Looking forward to serve you again soon:)
Cheers! Team Bakingo
Bakingo is one of the best site for ordering cakes. Delivery is quick. They have super amazing cakes with lots of varieties of flavour. Cakes are designed very well. Quality and Quantity is superb. Price is affordable. Recommended to friends.
Hi Lucia,
Your review means a lot to us. Thank you for taking out time to send across your kind words. Give us a shout anytime you wish us to serve you.
Warm Regards
Team Bakingo
Amazingly delicious cake. Keep up the good work. Am recommending this to all the family and frnds. I ordered ferroro cake on my husband's birthday and since he love chocolate. The taste was so thorough that he loved the cake. Thank u for making the celebrations even better
Hi,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo
It was my great first time experience. I had a ton of options to choose from. And then, the first time discount gave me great savings. Thank you. My long distance boyfriend loved the Avid Affection and said it was thoughtful. Thanks.
Hey Priyanka,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.
Looking forward to serve you again soon:)
Cheers! - Team Bakingo
The experience with ordering at bakingo was wonderful. The taste and packaging of cakes were excellent. When i contacted ankur at bakingo, he was very helpful and got my cake delivered in time. I am very thankful to ankur for helping me.
It was me who suggested bakingo on my mom's birthday and I regret that.
Fruits on fruit cake was too less than what is shown in the picture... Mostly the cake was tried to be filled with apple pieces and the pieces were super small. And even after using finely diced apples, some part were left empty. Grapes pieces were diced in half in picture but in real I think they took half grape and grated it one half grape only. No dragon fruit. Cake was too sweet. The cake looked really cheap. Dont go for this cake people and I'm never gonna suggest bakingo after this event which was turned into an incident by bakingo.
I was feeling all low prices materials were used in cake and even low priced fruits were used in such small qty that the cake top was decided to be left empty by whoever the cake was baked by.
Hi Neha,
We are apologetic for the discomfort caused, however, we would like to inform that, we have had mentioned that, seasonal fruits will be used in the cake as per availability and the cake was prepared accordingly.
Also, the cake was freshly prepared, timely delivered as well as properly garnished. We do not commit about usage of any particular fruit as garnish for mixed fruit cakes.
We appreciate the genuine feedback about the service, however, biased reviews like this demotivate us.
Thanks.
I am glad that I visited your site and have an opportunity to order a delicious bunch of sweetness and the service and delivery of the final surprise was very overwhelming. Lastly I want to thanks ANSHU who have been through my journey from choosing the best taste till the safe delivery.
Thank you
Happy customer
Hi Neha,
We would like to sincerely thank you for your appreciation. Your support means a lot to us and we are really grateful to have you as our valued customer.
Looking forward to serve you again soon:)
Cheers! Team Bakingo
I wanted to order a birthday cake; the address was in Bangalore. However, the order form needed an area information. My target area was not on Bakingo's area list, so I emailed them. They replied within a minute, asking me to place the order with any nearby area and the address. That was prompt indeed!
The recipients were very happy about the cake too -- they simply loved it!
There is one point that I would like to mention: I selected my preferred delivery time between 3pm-5pm, but the cake was delivered earlier (around 14:00). That possibly shows Bakingo's efficiency; however, if you are very particular about the time for some reason, do make a special mention of the fact.
Hi,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo
I am extremely happy with the service of Bakingo. I have been ordering from them for last years for my sons birthday... every time we are happy with the experience... 5 stars for them... keep it up guys
Hi Manojit,
Your review means a lot to us. Thank you for taking out time to send across your kind words. Give us a shout anytime you wish us to serve you.
Warm Regards
Team Bakingo
I couldn't wait till morning to review you guys and hence dropped an offline message yesterday. More than willing to rewrite what I wrote because you deserve it.
I am not a coconut person but my hubby dearest is and so I ordered the coconut cake. Ohhh what a delight. You have a fan girl in me. Thank you for the wonderful bake. I don't see myself waiting for occasions to celebrate this baked sugar. I'll happily make you my routine. Wowww wowww and wowww.
Hi,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo
I am writing to express my disappointment and frustration with the cake I received from your bakery on 12/05/2024. The order number for this delivery was #*******.
Unfortunately, the cake was stale and of poor quality. It was dry, tasteless, and had an unpleasant texture. I was expecting a fresh and delicious cake, especially given the reputation of your bakery.
I had ordered the cake for my mother to celebrate the occasion, and it was a significant disappointment to serve such a low-quality cake to my mother. I have been a loyal customer of Bakingo and have always been satisfied with your products, which makes this experience even more disappointing.
I request that you take immediate action to address this issue. I would appreciate a replacement cake or a full refund, along with a gesture of goodwill for the inconvenience caused.
Please let me know the steps you will take to resolve this issue. I hope to hear from you soon.
Sincerely,
Mohd Abrar Ahmad
Contact *******833
- Order number *******
Perfect packaging. On time. Thanku so much so glad that I choose bakingo. U made my love's day. Thanku so much. Will order again n again for sure. Perfect platform to surprise ur love ons on their special day.
Hi,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo
Best customer support ever... delivered cake was very tasty and delicious. Kudos to team... about the customer support... they are very supportive and polite... I need to make some changes in the order and it was with minimum time..
I have ordered pinata cake for my kid birthday. My order number is *******. It was my big mistake ordering from bakingo. The outlook of the cake is good, but the cake inside is spoiled and worst taste. It completely spoiled the birthday. The cherries used are spoiled one and the cream is sour.
Never expected this from bakingo.
I was looking for a delivery for my relatives living in Delhi. Suddenly I remembered her birthday and then I contacted Bakingo and you know what they just delivered it within 2 Hrs and tye quality of the cake was awesome and I will surely go for it.
Bakingo has a rating of 2.9 stars from 157 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bakingo most frequently mention customer care and worst service. Bakingo ranks 6th among Bakery sites.
Hi Archana,
Thank you so much for a lovely review.It is highly encouraging for us to serve you in a better way.
Looking forward to serve you more often.
Regards
Team Bakingo