• Bakingo

Bakingo

Overview

Bakingo has a rating of 2.91 stars from 154 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bakingo most frequently mention customer care problems. Bakingo ranks 9th among Bakery sites.

  • Service
    63
  • Value
    62
  • Shipping
    64
  • Returns
    49
  • Quality
    61

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
12
48
See all photos

What reviewers want you to know

Positive highlights

  • I came across bakingo while browsing online cake delivery.
  • Beautiful place for surprise for our loved ones with great service and on time delivery...

Critical highlights

No critical highlights yet

How would you rate Bakingo?
Top Positive Review

“Hello”

Bronislava J.
2/22/23

It looks so good and beautiful on the site that I want to buy everything at once)) Their cakes are the tastiest I have ever tasted. Except for my mom's))

Top Critical Review

“Ordered cake for my parents Anniversary and they ruined it.”

V K.
2/18/24

Fruit cake was ordered for my parent's Anniversary. They completely messed it up. When I wrote to customer service they offered me 15% cash points. NO. I don't need that. I send them pics of the delivered cake. I will never use this site again and also warn you to think twice before ordering it.

Reviews (154)

Rating

Timeframe

Other

Reviews that mention popular keywords

cake (49) time delivery (3)
Thumbnail of user gvivekkumar
1 review
0 helpful votes
February 18th, 2024

Fruit cake was ordered for my parent's Anniversary. They completely messed it up. When I wrote to customer service they offered me 15% cash points. NO. I don't need that. I send them pics of the delivered cake. I will never use this site again and also warn you to think twice before ordering it.

Products used:
Cake

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Value
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Thumbnail of user ashutoshb6
1 review
0 helpful votes
September 14th, 2023
Verified purchase

Worst experience I had with bakingo. We ordered the pull up cake with expectation that after the pull up stars with blue liquid will be scattered but actual cake is totally different. Cake taste was also not good and it was not fresh as well. I have to order another cake for my daughter's birthday. Attaching image, you can compare with the website pic which is totally different. They even don't bother about the customer review.

Tip for consumers:
Don't order from. Bakingo

Products used:
Cake

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Thumbnail of user ugneb
1 review
0 helpful votes
February 25th, 2023

Tasty cakes are nothing special. I will never get acquainted with your site, the cakes are tasty, nothing special.

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Thumbnail of user sunilk201
1 review
0 helpful votes
October 23rd, 2023

I bought a cake from bakingo and it's a nightmare for us. From cream to bread everything is gross. Even the local baker can make ******* times better than bakingo. Actually I want to say $#*! cake but I will say tatti cake. This bakery needs to stop making cake and give their time on something else.

Thumbnail of user priyankiin
1 review
0 helpful votes
May 14th, 2023

I ordered cake for my sister yesterday morning but still not delivered, pathetic service, there is no answer to contact number to get status,
Day passes away and cake is still not delivered, not even a update from Bakingo team, no apologies. Also playing with people emotions and respect within their family relations, worst experience.
We should sue them for this kind of unprofessionalism.

Tip for consumers:
Unprofessional behavior of team

Products used:
Ordered cake but never delivered by Bakingo team

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Thumbnail of user rajveer.khanna2112
1 review
0 helpful votes
November 22nd, 2023

I ordered a cake for a milestone birthday party the cake was a bomb cake and such poor service they did not send the thread itself and to please me they told that they will only give a 50% discount on my next order, very disappointed.

Thumbnail of user rajpharmaconsultancy
1 review
0 helpful votes
August 26th, 2023

This is the worst site - Bakingo. After the payment is made - they fail the order & no resolution is provided by Bakingo. What's customer's fault if you run your site & server on a third class platform- and then no refund is processed - nor the order is completed.
Do not fall prey to Bakingo site - bill $#*! site for cakes.
Manish Kr Jain, Delhi

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Thumbnail of user jkj11
1 review
0 helpful votes
December 31st, 2022

The BEST cakes provider in spoling any type of event. Booked a cake and and after having waited for couple of hours past the scheduled delivery time, status was changed as delivered without actually delivering the item. Its loss of hard earned money and more over loss of precious time of any event that you might plan for. This bakingo.com is untrustworthy and dont waste your time. Also, no proper response and updates from customer service.

Thumbnail of user varitas
1 review
2 helpful votes
September 15th, 2022

They spoiled today my dads birthday. First they sent me wet and watery cake and second time they sent me same cake it was odd and bitter in taste. When I complained they said we baked fresh cake in half an hour they baked fresh cake wow…and they dint even took back or listened to my complaint and they have not even accepted their fault. I told them come and eat ur cake. Then Also. I'll not order any cake from here and worn not to order from bakingo

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Thumbnail of user christym398
2 reviews
0 helpful votes
July 31st, 2022

Good place, the only thing is that the waiters don't listen to the end of what you ask or order from them. Sitting at a table and there were not many people, they brought the order without our preferences.

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Thumbnail of user ayushig6
1 review
0 helpful votes
October 27th, 2023

Good taste with bad attitude, I always order corporates cakes from here but this time bakingo staff attitude was so bad even after their mistake. I ordered a customize cake and they committed to deliver the same but they send something different and even after that they said ki kuch nhi ho payega isme.

Service
Thumbnail of user simranm19
1 review
1 helpful vote
February 14th, 2022

My fiance want to give me surprise on valentines day so he ordered morning a gift pack from bakingo but till now I didn't received anything at the end he discussed this with me because now day is going to end. What the meaning of selective same day slot if services are really bad. We are really disappointed with the bakingo app service and i will not order again from this as today my valentines day surprise spoiled already. Very worst service. So unofficial if there is option i will give 0 star rating.

Thumbnail of user nancyr1468
1 review
0 helpful votes
November 25th, 2021

Same as pic and very tasty. Must try! Delivered on time and excellent cake. Delicious, loved it!..

Thumbnail of user manishm42
1 review
1 helpful vote
July 10th, 2022
Verified purchase

The cake delivered to me was damaged during delivery. They delivered through Dunzo. No replacement process. Neither i was asked to check for confirmation if cake has been delivered in correct state. I opened the parcel after some hours hence they denied to replace. Earlier also we had faced same issue, and had thought it is just one of scenario.

Tip for consumers:
Do not order cake from Bakingo

Products used:
NA

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Thumbnail of user jagdeeps22
1 review
1 helpful vote
April 28th, 2022

I have ordered customised cake on my wife's birthday. Instead of making pictures using cream they used third class paper to make pictures. Product is not even worth rs 100. I felt cheated and totally ruined my excitement to surprise my wife. I suggest other customers as well never order customized cakes from bakingo. They will make sure to ruin your happiness.

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Thumbnail of user tulika74687
1 review
0 helpful votes
April 28th, 2023

Trust me you will regret! I have been ordering from this site but unfortunately they end up doing some or the other error intentionally! Sometimes the quality of the flowers are so poor that you feel like throwing them right away and sometimes they send less flower sticks! Never ever try to purchase their hamper as the quality of their cookies and dry cake is extremely bad and stale...whe you complain about the same they will just say sorry for the inconvenience caused and thats it! It very repetitive! Order at your own risk and if you want to spoil your special occasion!

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Thumbnail of user csriharshateja
1 review
0 helpful votes
May 13th, 2023

Placed an order at around 6 and was promised to get it delivered by 9.
Now the time is 11pm and there's still no response.

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Value
Shipping
Thumbnail of user jozenieneb
1 review
0 helpful votes
February 22nd, 2023

It looks so good and beautiful on the site that I want to buy everything at once)) Their cakes are the tastiest I have ever tasted. Except for my mom's))

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Value
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Thumbnail of user gokarnaraj88
1 review
0 helpful votes
July 17th, 2023
Verified purchase

Worst timing haven't delivery at all
Worst timing haven't delivery at all
Worst timing haven't delivery at all
Worst timing haven't delivery at all

Thumbnail of user tarung18
1 review
1 helpful vote
October 8th, 2022
Verified purchase

I did an order from bakingo 1st time. Never received any order and they marked on their site as order delivered. Fraud service.

Never trust

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Thumbnail of user novitas3
1 review
0 helpful votes
May 14th, 2023

The worst website with fake delivery
I ordered cake which was market as delivered but in real it wasn't delivered
If trying to call customer care the call is not being picked and no message reply is given

Fake website
Don't recommend

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Thumbnail of user shrayc
1 review
0 helpful votes
October 13th, 2022
Verified purchase

I ordered the blueberry cheesecake cake for a birthday & they send a completely different cake. They refused to acknowledge their mistake, even after sharing pictures. They ruined the day. Please dont order from them

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Thumbnail of user pmprnjn992
1 review
0 helpful votes
May 1st, 2023

Nowhere name of the birthday person mentioned even after messaging twice. Cake was displaced from position. Overall it ruined my party. No point in ordering a 2.5k rs cake. Poor customer support. They blame third party.

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Thumbnail of user albertr364
1 review
0 helpful votes
December 1st, 2022
Verified purchase

Hello,
This is to inform all the customers that if you are having any health issues because of the cake, you have the full rights to sue the company & bring them into the court. Health & hygiene is a serious issue.
Thank You

Tip for consumers:
Don't Use

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Thumbnail of user mikhilm
1 review
1 helpful vote
February 19th, 2022

Very unprofessional, poor service. There's no tracking system. No one responded on the phone number and email id given on the website. They really need to update their website, their tracking feature ctually dones't show anything.

Products used:
Cake

Service
Value
Shipping
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Quality

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From the business

Bakingo - An online cake delivery portal, offering delicious cakes with free home delivery service. This online cake shop deals in all types of delicious cakes for every occasion. Order cake online for? Same Day Delivery? Midnight Delivery? Within Few...

Company Representative

Thumbnail of user prabhatm1
Bakingo T.
Typically does not respond to reviews

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2.9
154 reviews
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