website thubmnail of Bakingo
How would you rate Bakingo?
grey star
grey star
grey star
grey star
grey star
India
1 review
0 helpful votes
Follow JK J.
Unfollow JK J.
Send Message
Share Review
Report Review

The BEST cakes provider in spoling any type of event. Booked a cake and and after having waited for couple of hours past the scheduled delivery time, status was changed as delivered without actually delivering the item. Its loss of hard earned money and more over loss of precious time of any event that you might plan for. This bakingo.com is untrustworthy and dont waste your time. Also, no proper response and updates from customer service.

Date of experience: December 31, 2022
India
1 review
1 helpful vote
Follow Manish M.
Unfollow Manish M.
Send Message
Share Review
Report Review

The cake delivered to me was damaged during delivery. They delivered through Dunzo. No replacement process. Neither i was asked to check for confirmation if cake has been delivered in correct state. I opened the parcel after some hours hence they denied to replace. Earlier also we had faced same issue, and had thought it is just one of scenario.

Date of experience: July 10, 2022
India
1 review
1 helpful vote
Follow Simran M.
Unfollow Simran M.
Send Message
Share Review
Report Review

Unofficial site
February 14, 2022

My fiance want to give me surprise on valentines day so he ordered morning a gift pack from bakingo but till now I didn't received anything at the end he discussed this with me because now day is going to end. What the meaning of selective same day slot if services are really bad. We are really disappointed with the bakingo app service and i will not order again from this as today my valentines day surprise spoiled already. Very worst service. So unofficial if there is option i will give 0 star rating.

Date of experience: February 14, 2022
India
1 review
0 helpful votes
Follow Pallavi O.
Unfollow Pallavi O.
Send Message
Share Review
Report Review

Worst Service
April 16, 2019

Damaged cake received. Order number *******. My friend ordered cake for us. it was damaged. And the guy amit in chat team was very rude. He replied slightly damaged cake. Its too bad Worst cake ever I had never order from here

Date of experience: April 16, 2019
India
1 review
0 helpful votes
Follow Shray C.
Unfollow Shray C.
Send Message
Share Review
Report Review

Worst Quality Cakes & Customer Service
October 13, 2022

I ordered the blueberry cheesecake cake for a birthday & they send a completely different cake. They refused to acknowledge their mistake, even after sharing pictures. They ruined the day. Please dont order from them

Date of experience: October 13, 2022
India
1 review
0 helpful votes
Follow Prabhjot K.
Unfollow Prabhjot K.
Send Message
Share Review
Report Review

2 stars just for the cake. From past few times delivery was not being made on time. No information on delay or delay reasons are provided until support staff is contacted. Support staff just never replies to one message. Multiple messages or chasers are to be sent. This is the 3rd time of dissatisfaction consecutively that I have written this review.

Date of experience: October 5, 2021
India
1 review
0 helpful votes
Follow Hemender J.
Unfollow Hemender J.
Send Message
Share Review
Report Review

Delicious cake
January 20, 2020

It was my friend who suggested me Bakingo. But, I was very afraid to try from a new bakery as it was my son's birthday party. I didn't want to make any bad decisions. I ordered a butterscotch cake which was very delicious and it was better than what I expected.

Thanks Bakingo

Date of experience: January 20, 2020
Bakingo T. Bakingo Rep
over a year old

Hi Hemender,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo

India
1 review
0 helpful votes
Follow Albert R.
Unfollow Albert R.
Send Message
Share Review
Report Review

Consumer Notice
December 1, 2022

Hello,
This is to inform all the customers that if you are having any health issues because of the cake, you have the full rights to sue the company & bring them into the court. Health & hygiene is a serious issue.
Thank You

Date of experience: December 1, 2022
India
1 review
2 helpful votes
Follow Varita S.
Unfollow Varita S.
Send Message
Share Review
Report Review

They spoiled today my dads birthday. First they sent me wet and watery cake and second time they sent me same cake it was odd and bitter in taste. When I complained they said we baked fresh cake in half an hour they baked fresh cake wow…and they dint even took back or listened to my complaint and they have not even accepted their fault. I told them come and eat ur cake. Then Also. I'll not order any cake from here and worn not to order from bakingo

Date of experience: September 15, 2022
India
1 review
0 helpful votes
Follow Neha v.
Unfollow Neha v.
Send Message
Share Review
Report Review

Bakingo you failed me
October 2, 2019

It was me who suggested bakingo on my mom's birthday and I regret that.
Fruits on fruit cake was too less than what is shown in the picture... Mostly the cake was tried to be filled with apple pieces and the pieces were super small. And even after using finely diced apples, some part were left empty. Grapes pieces were diced in half in picture but in real I think they took half grape and grated it one half grape only. No dragon fruit. Cake was too sweet. The cake looked really cheap. Dont go for this cake people and I'm never gonna suggest bakingo after this event which was turned into an incident by bakingo.
I was feeling all low prices materials were used in cake and even low priced fruits were used in such small qty that the cake top was decided to be left empty by whoever the cake was baked by.

Date of experience: October 2, 2019
Bakingo T. Bakingo Rep
over a year old

Hi Neha,

We are apologetic for the discomfort caused, however, we would like to inform that, we have had mentioned that, seasonal fruits will be used in the cake as per availability and the cake was prepared accordingly.

Also, the cake was freshly prepared, timely delivered as well as properly garnished. We do not commit about usage of any particular fruit as garnish for mixed fruit cakes.

We appreciate the genuine feedback about the service, however, biased reviews like this demotivate us.

Thanks.

GB
1 review
0 helpful votes
Follow piyush m.
Unfollow piyush m.
Send Message
Share Review
Report Review

Worst service
February 15, 2020

My wife kept waiting for entire day for cake. And finally it didn't arrive in specified time as well... 9 to 9 pm slot... We kept calling entire day as well but we were told that would arrive 9 to 9 only and not sure when... But it didn't reach... ppl eventually left and I am very sad. Never trust now onwards...

Date of experience: February 15, 2020
Bakingo T. Bakingo Rep
over a year old

We would like to sincerely apologize for any inconvenience this may have caused. We take Customer Satisfaction very seriously.

India
1 review
0 helpful votes
Follow Shruti S.
Unfollow Shruti S.
Send Message
Share Review
Report Review

While placing order, I encountered some technical issues with the coupon code that was shared by Bakingo. I reached out to the customer support and they made sure that I was compensated fully for the coupon code discount, even though the code was giving some technical issues. Thank you Anshu for all your help. Keep it up!

Date of experience: July 9, 2020
Bakingo T. Bakingo Rep
over a year old

Hi Shruti,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo

India
1 review
0 helpful votes
Follow Anant K.
Unfollow Anant K.
Send Message
Share Review
Report Review

I have ordered cake from Bakingo for more than 4-5 times. Ghe cakes was really good and it was also delivered on time... Fully satisfied with the service

Date of experience: January 21, 2020
Bakingo T. Bakingo Rep
over a year old

Hi Anant,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo

Estonia
1 review
0 helpful votes
Follow Ugne B.
Unfollow Ugne B.
Send Message
Share Review
Report Review

Hi
February 25, 2023

Tasty cakes are nothing special. I will never get acquainted with your site, the cakes are tasty, nothing special.

Date of experience: February 23, 2023
India
7 reviews
0 helpful votes
Follow Mia W.
Unfollow Mia W.
Send Message
Share Review
Report Review

So soft and creamy
December 17, 2020

Ordered Ebony And Ivory cake for friends birthday. The cake was so soft, creamy and delicious. Packaging was good too.

Date of experience: December 17, 2020
Bakingo T. Bakingo Rep
over a year old

Hi,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo

India
1 review
0 helpful votes
Follow Vishesh V.
Unfollow Vishesh V.
Send Message
Share Review
Report Review

Fresh Tasty Cakes | Amazing Backend Support
January 13, 2022

A variety of cakes, brownies, muffins they even have Vegan cake options.
The WhatsApp support team is awesome, they will listen to your requirements and do the needful.
Bring more Vegan options Bakingo!

Date of experience: January 13, 2022
India
2 reviews
0 helpful votes
Follow Gaurav S.
Unfollow Gaurav S.
Send Message
Share Review
Report Review

Yesterday I placed an order. The customer service was supported in a well manner. Suggestion was perfect, Response was just awesome.
There are lot of options for cakes. They also prepare the cakes on requests.

A big thank you to Bakingo.

Date of experience: June 9, 2022
India
1 review
0 helpful votes
Follow Laxmi P.
Unfollow Laxmi P.
Send Message
Share Review
Report Review

Thank you soo much! It delivered with safe and it's on time. Thanks for making it memorable. And the Card you have sent. Special thanks for writing:-)on cake like I have sent. Kudos to ur team work. All the best for your future projects.

Date of experience: March 19, 2022
India
1 review
0 helpful votes
Follow Prem K.
Unfollow Prem K.
Send Message
Share Review
Report Review

Outstanding!
December 10, 2021

I am really really happy with Bakingo Cake delivered to me. They did good packaging of the cake and the cake looked exactly the same as it was on the pic while ordering. The surprise gift from their side on the order served like an icing on the cake!
Way to go Bakingo

Date of experience: December 10, 2021
India
1 review
0 helpful votes
Follow Ragini R.
Unfollow Ragini R.
Send Message
Share Review
Report Review

Delicious Cakes
February 7, 2021

The freshness in bread and the smoothest cream I have ever have. Once in a life time, you must take this opportunity to taste the most delicious cakes from Bakingo. Cheers to the love they have to their bakery.

Date of experience: February 6, 2021

Overview

Bakingo has a rating of 2.9 stars from 157 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bakingo most frequently mention customer care and worst service. Bakingo ranks 6th among Bakery sites.

service
65
value
64
shipping
66
returns
50
quality
63