The BEST cakes provider in spoling any type of event. Booked a cake and and after having waited for couple of hours past the scheduled delivery time, status was changed as delivered without actually delivering the item. Its loss of hard earned money and more over loss of precious time of any event that you might plan for. This bakingo.com is untrustworthy and dont waste your time. Also, no proper response and updates from customer service.
The cake delivered to me was damaged during delivery. They delivered through Dunzo. No replacement process. Neither i was asked to check for confirmation if cake has been delivered in correct state. I opened the parcel after some hours hence they denied to replace. Earlier also we had faced same issue, and had thought it is just one of scenario.
My fiance want to give me surprise on valentines day so he ordered morning a gift pack from bakingo but till now I didn't received anything at the end he discussed this with me because now day is going to end. What the meaning of selective same day slot if services are really bad. We are really disappointed with the bakingo app service and i will not order again from this as today my valentines day surprise spoiled already. Very worst service. So unofficial if there is option i will give 0 star rating.
Damaged cake received. Order number *******. My friend ordered cake for us. it was damaged. And the guy amit in chat team was very rude. He replied slightly damaged cake. Its too bad Worst cake ever I had never order from here
I ordered the blueberry cheesecake cake for a birthday & they send a completely different cake. They refused to acknowledge their mistake, even after sharing pictures. They ruined the day. Please dont order from them
2 stars just for the cake. From past few times delivery was not being made on time. No information on delay or delay reasons are provided until support staff is contacted. Support staff just never replies to one message. Multiple messages or chasers are to be sent. This is the 3rd time of dissatisfaction consecutively that I have written this review.
It was my friend who suggested me Bakingo. But, I was very afraid to try from a new bakery as it was my son's birthday party. I didn't want to make any bad decisions. I ordered a butterscotch cake which was very delicious and it was better than what I expected.
Thanks Bakingo
Hello,
This is to inform all the customers that if you are having any health issues because of the cake, you have the full rights to sue the company & bring them into the court. Health & hygiene is a serious issue.
Thank You
They spoiled today my dads birthday. First they sent me wet and watery cake and second time they sent me same cake it was odd and bitter in taste. When I complained they said we baked fresh cake in half an hour they baked fresh cake wow…and they dint even took back or listened to my complaint and they have not even accepted their fault. I told them come and eat ur cake. Then Also. I'll not order any cake from here and worn not to order from bakingo
It was me who suggested bakingo on my mom's birthday and I regret that.
Fruits on fruit cake was too less than what is shown in the picture... Mostly the cake was tried to be filled with apple pieces and the pieces were super small. And even after using finely diced apples, some part were left empty. Grapes pieces were diced in half in picture but in real I think they took half grape and grated it one half grape only. No dragon fruit. Cake was too sweet. The cake looked really cheap. Dont go for this cake people and I'm never gonna suggest bakingo after this event which was turned into an incident by bakingo.
I was feeling all low prices materials were used in cake and even low priced fruits were used in such small qty that the cake top was decided to be left empty by whoever the cake was baked by.
Hi Neha,
We are apologetic for the discomfort caused, however, we would like to inform that, we have had mentioned that, seasonal fruits will be used in the cake as per availability and the cake was prepared accordingly.
Also, the cake was freshly prepared, timely delivered as well as properly garnished. We do not commit about usage of any particular fruit as garnish for mixed fruit cakes.
We appreciate the genuine feedback about the service, however, biased reviews like this demotivate us.
Thanks.
My wife kept waiting for entire day for cake. And finally it didn't arrive in specified time as well... 9 to 9 pm slot... We kept calling entire day as well but we were told that would arrive 9 to 9 only and not sure when... But it didn't reach... ppl eventually left and I am very sad. Never trust now onwards...
We would like to sincerely apologize for any inconvenience this may have caused. We take Customer Satisfaction very seriously.
While placing order, I encountered some technical issues with the coupon code that was shared by Bakingo. I reached out to the customer support and they made sure that I was compensated fully for the coupon code discount, even though the code was giving some technical issues. Thank you Anshu for all your help. Keep it up!
Hi Shruti,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo
I have ordered cake from Bakingo for more than 4-5 times. Ghe cakes was really good and it was also delivered on time... Fully satisfied with the service
Hi Anant,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo
Ordered Ebony And Ivory cake for friends birthday. The cake was so soft, creamy and delicious. Packaging was good too.
Hi,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo
A variety of cakes, brownies, muffins they even have Vegan cake options.
The WhatsApp support team is awesome, they will listen to your requirements and do the needful.
Bring more Vegan options Bakingo!
Yesterday I placed an order. The customer service was supported in a well manner. Suggestion was perfect, Response was just awesome.
There are lot of options for cakes. They also prepare the cakes on requests.
A big thank you to Bakingo.
Thank you soo much! It delivered with safe and it's on time. Thanks for making it memorable. And the Card you have sent. Special thanks for writing:-)on cake like I have sent. Kudos to ur team work. All the best for your future projects.
I am really really happy with Bakingo Cake delivered to me. They did good packaging of the cake and the cake looked exactly the same as it was on the pic while ordering. The surprise gift from their side on the order served like an icing on the cake!
Way to go Bakingo
The freshness in bread and the smoothest cream I have ever have. Once in a life time, you must take this opportunity to taste the most delicious cakes from Bakingo. Cheers to the love they have to their bakery.
Bakingo has a rating of 2.9 stars from 157 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bakingo most frequently mention customer care and worst service. Bakingo ranks 6th among Bakery sites.
Hi Hemender,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo