Overview
BÆRSkin Hoodie has a rating of 2.5 stars from 1,490 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 2nd among Jackets sites.
This is perfect for me, lots of pockets for gear, heat in wind and rain
This is the warmest hoodie I have ever worn! I freeze and it keeps me very warm!
Hi Paul,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
As long as it's dry and on wind is good. Then it keeps you warm
Hi Joshua,
Thank you so much for sharing your thoughts with us!
We understand that you expected more protection from the wind when it comes to our hoodie. Let me kindly remind you that it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out. We are sorry that you didn't recognize the quality of these features the same way.
The BÆRSkin Hoodie is reasonably weatherproof which means you get protection from wind and damp weather. We suggest you check our offer on the website because we recently launched Baerskin Rain Jacket which you can wear over the hoodie and it is completely waterproof!
Thank you for choosing our brand. We hope to see you soon in our online store again.
All the best,
Stephanie
Great jacket for cold weather on every day and day today when you need it
Hi Herbert,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Very warm and windproof. I wore this on a windy day and never was cold.
Hello Kenneth,
Thank you so much for taking a few moments to share your experience with us!
We are delighted to hear that you are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.
The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.
Your satisfaction tells us that we are on the right track and that we should continue doing business in the same way.
Thanks for shopping with us! We hope to see you again soon in our online store.
All the best,
Stephanie
It's very good and pleased with my purchase and can't wait to get more stuff
Hi Frank,
Thank you so much for sharing your experience with us!
We are glad that you found our ads and the offer from the website credible based on the quality of the product you received. We've worked hard to make our selection various, but also simple, so customers can easily choose the right color, size, and model for them.
Your satisfaction tells us that we have once again managed to reach the high standards of our customers, and for us, there is no better motivation to continue our business in the same manner.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
It's the real deal. True wind stopper and very warm. My new BFF coat in the closet.
Hi Lawrence,
Thank you for your fantastic feedback!
I'm thrilled to hear that your new coat is the real deal, providing true wind-stopping capabilities and keeping you very warm. It's wonderful to know that it has become your new BFF in the closet.
If there's anything else you'd like to share or if you have more feedback, feel free to reach out. We appreciate your support and the opportunity to provide you with a coat that meets your needs.
Thank you for choosing us, and we look forward to continuing to serve you!
Best,
Stephanie
Love this hoodie. The warmest jacket I have ever owned. Soft and lightweight. The hood is great.
Was thin material, not anywhere near the quality is was advertised to be.
No drawstring for hoodie
Hi Rudolf,
Thank you for taking the time to share your feedback with us, and we genuinely appreciate your honest evaluation of our product!
We're sincerely sorry to hear that the material of the hoodie did not meet your expectations, and we understand the importance of delivering on the quality promised.
Your experience is essential to us, and we take concerns about product quality seriously. We want every customer to feel satisfied with their purchase, and we regret that we fell short in this instance.
Rest assured, we would like to investigate and work towards a solution that ensures your satisfaction. Therefore, please feel free to contact our customer support.
We appreciate your openness, and we want you to know that your feedback is invaluable as we continuously strive to improve our products and provide the high quality that our customers expect.
Thank you for bringing this to our attention, and we look forward to the opportunity to address and resolve your concerns!
Best,
Stephanie
My purchase of Bare skin hoodie was great but it came rather oversized which was a shame!
Hi Keith,
Thank you very much for sharing your thoughts with us!
We are glad you had an overall positive experience shopping with us. We strived to make our offer varied and easy to choose from on the website, and we also prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.
When it comes to hoodie sizing, we would like to remind you of our exchange policy. The customer only needs to contact us 14 days after the date of delivery and we will get back to you quickly with a satisfactory solution. Also, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Fantastic experience and worth the wait the team are brilliant in helping with any issues
Hi Aubrey,
Thank you so much for sharing your experience with us!
We are delighted to hear that you are enjoying the quality of your new hoodie. It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.
It is very important to us that you had good communication with our customer support team and that everything related to the delivery was resolved in your favor.
Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
A very warm jacket and a nice feeling of the jacket. Delivery and shipping was easy. Plenty of room and pockets to carry around the items you need.
Buying experience was painless. When I start to wear it I will post a comment.
Hi Jeffrey,
Thank you for sharing your thoughts with us!
We are glad you had an overall positive experience shopping with us. We strived to make our offer varied and easy to choose from on the website, and we also prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.
We will be happy to hear your opinion about Baerskin Tactical Hoodie, whenever you would like to share it with us.
We hope you will enjoy our product!
Thank you for choosing our brand. We hope to see you soon in our online store again.
All the best,
Stephanie
Zipper is on the wrong side and that takes some time to get used to
There was a bit of confusion on my part as to how to navigate the purchase. Over all it was great!
Hi Eduardo,
Thank you so much for sharing your experience with us!
We are glad that you found our ads and the offer from the website credible based on the quality of the product you received. We've worked hard to make our selection various, but also simple, so customers can easily choose the right color, size, and model for them.
Your satisfaction tells us that we have once again managed to reach the high standards of our customers, and for us, there is no better motivation to continue our business in the same manner.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Doesn't live up to the advertising blurb and turned out to be a huge disappointment
Hello Mcdowall,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of quality. We strived in production to make this product high quality and for this purpose, we used the best materials and the latest quality sewing techniques. We are sorry to hear that you didn't find the quality of the mentioned features the same way.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
As Tony the Tiger would say It's GREAT. I'm still finding pockets on this hoodie & it is warm and comfortable.
Hi Mike,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
I emailed American Giant that my hoodie zipper had broken. I had owned the hoodie since 2015. I was willing to pay to have the zipper fixed or replaced.
They replied that they would like three photographs of the garment sent to them. One of the model number. One of the batch number or date of production. And a third of the damage. I replied with the three photos requested.
I received a second email stating that they would not repair or replace the zipper. Instead, they would replace the entire garment! Was this a joke? No. Unbelievable in this day and age!
I was not asking for a new garment. I loved the one I already had. I would have been every bit as satisfied to have my original one repaired and pay the bill gladly. They never gave me the option to return my original hoodie instead automatically expediting me a new one. I felt like I had one a lottery!
This is customer service over, above and beyond expectations! They sealed me into their products for life after this action.
Now let me say a few words about the garment itself. In 2015, I had never heard of American Giant. I was reading an online review of clothing and the reviewer went on and on about this hoodie essentially being the best thing since sliced bread. Cloth woven the US. Manufactured in the US. Offices head quartered in my home town of San Francisco. Absolutely the best of the best. It was sounding like a paid endorsement except he emphatically denied it. So...
I overcame my reluctance to spontaneity, went to American Giants web site, looked up the hoodie and almost choked seeing the $90.00 asking. They have got to be kidding! Really? Really! I had never spent that much money on a sweat shirt in my life. Truth is I seldom have the ability to buy the best of anything. But the temptation to own one piece of the best of something was too great and I ordered the garment right there.
What arrived at my home was indeed the heaviest fabric, well constructed, best fitting hoodie that I had ever experienced. This was/is no twenty dollar import from Costco. This was quality unknown to me at the time. And, love at first fitting. It quickly became my go to hoodie for special occasions as I didn't want to damage or stain it being stupid. And, the more I wear it, the better it becomes.
I'm not a paid sponsor. I am an exceptionally impressed customer. Impressed by the quality and craftsmanship and the integrity of a company to stand proudly behind their products.
If anyone reading this is on the fence about buying from American Giant...Jump! Pick your item and just buy it. The price will be forgotten every time you wear it. You can afford the best of somethings and this is one of them. You won't be disappointed.
Fits great, very warm, and looks awesome. Love the spots for the patches too
Hi Hank,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light and breathable, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Cam,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying your new hoodie in terms of the good fit and practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie