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BÆRSkin Hoodie Reviews Summary
BÆRSkin Hoodie has a rating of 2.4 stars from 1,494 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.
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I somehow got the wrong size. May have been my fault. I contacted the Bearskin people and they would not do anything. It was a time sensitive gift for someone traveling abroad. I asked them to just send the correct size (charge me for it) and I'd return the other. They would not do that until the original one was returned. I have already bought 8 hoodies from them.
This hoodie saved my husband's life! He got stranded in a back road, and the temperature suddenly dropped, common in Canada, and he was not prepared for it, but was wearing this hoodie. This hoodie kept him warm until the tow truck arrived.
Hi Erika,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that your husband is enjoying the warmth of his new hoodie and that he found it useful in a hard situation! Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
First of all I found misleading that the statement regarding the hoodie was "European" design, you never stated it was made in China. I would not have bought it. The hoodies are sized small. The worse part is the zipper it is very difficult to work. Needless to say I am very disappointed.
Hi Philip,
Thank you very much for this feedback!
When it comes to choosing the right size, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help.
We also want to remind you of our exchange policy. It is just needed that the customer contact us within 14 days after the delivery date and we will get back to them with a satisfactory solution.
Regarding where our hoodies are made, let me just reassure you that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia.
We are an international company, our headquarters are located in the US, but we have offices all around the world, just like our warehouses. We always try to send the products from the warehouse located nearest to you.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to assist
Thank you for your understanding!
All the best,
Stephanie
The hooded sweatshirt runs large so if you order one best to order one size smaller.
Hi Clinton,
Thank you so much for sharing your impression with us!
When it comes to choosing the right size, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help.
We also want to remind you of our exchange policy. It is just needed that the customer contact us within 14 days after the delivery date and we will get back to them with a satisfactory solution.
Let me just assure you that our designers made the fit a bit looser because our customers occasionally want to wear another layer of clothing underneath for extra warmth on cold winter days. However, we understand that this kind of cut doesn't work for you and we are sorry about that.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
I really like this hoodie. It's comfy, warm and like the look. Easy to use with a heavier coat in winter and by itself the rest of the year.
Hi Rob,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. That's why we created a cut with nine pockets that is there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Dear Hans,
Thank you for contacting us regarding this case!
I checked your order in the system and found that your package is on its way to you at this point.
Please contact me at stephanie@baerskinhoodie.com for any additional information and I will respond immediately.
Thank you for your patience and understanding!
Kind regards,
Stephanie
Proportions of the jacket with terrible wrote up in the armpits to the point of discomfort. It
Hi Gerrit,
Thank you so much for sharing your impression with us!
When it comes to choosing the right size, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help.
We also want to remind you of our exchange policy. It is just needed that the customer contact us within 14 days after the delivery date and we will get back to them with a satisfactory solution.
Let me just assure you that our designers made the fit a bit looser because our customers occasionally want to wear another layer of clothing underneath for extra warmth on cold winter days. However, we understand that this kind of cut doesn't work for you and we are sorry about that.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
I've been out on some very cold and windy mornings and the Bearskin Hoodie kept the wind out better than I expected.
Hi Doug,
Thank you for your feedback!
I'm thrilled to hear that the BÆRSkin Hoodie stood up to the task and kept the chilly winds at bay.
Your feedback warms our hearts! It's always rewarding to know our products are not only meeting but exceeding expectations. If there's anything else you'd like to share about your experience or if you have further adventures with our hoodie, we'd love to hear more.
Thank you for choosing us to be your companion on those frosty mornings. Here's to staying warm and cozy in the face of winter's chill!
Best,
Stephanie
Enjoy the feel and spacious pockets. Keeps wind at bay.
I have the first iteration of the hoodie. With it had ties for the hoodie like the newest version.
Hi Claude,
Thank you so much for sharing your experience with us!
We are glad that you found our ads and the offer from the website credible based on the quality of the product you received. We've worked hard to make our selection various, but also simple, so customers can easily choose the right color, size, and model for them.
We are also happy to hear that you enjoy the windproof feature of your Baerskin Tactical Hoodie. It has adjustable hood toggles that allow the wearer to draw the hood closer to the face to prevent cold or wind from gushing through. Also, it has an extended storm flap all the way down the length of the front of the jacket, for extra protection from the cold.
Your satisfaction tells us that we have once again managed to reach the high standards of our customers, and for us, there is no better motivation to continue our business in the same manner.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Hello Nigel,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of quality. We strived in production to make this product high quality and for this purpose, we used the best materials and the latest quality sewing techniques. We are sorry to hear that you didn't find the quality of the mentioned features the same way.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
I've owned my Hoodie for about 2 months and have worn it in temperatures ranging from 50 *F down to 19*F and it works great! Highly recommend.
Hi Wes,
Thank you for taking the time to share your experience with the BÆRSkin Hoodie!
I'm absolutely delighted to hear that it has been keeping you comfortable across such a broad range of temperatures.
Your recommendation means the world to us, and we're thrilled to have you as a satisfied customer. If there's anything specific you love about the hoodie or if you have further feedback to share, we'd love to hear more.
Here's to many more cozy moments in your hoodie, no matter the temperature outside!
Best,
Stephanie
I received a green Bearskin 3.0. It has 12 pockets. The fit is excellent. The zippers work extremely well. Took it out for my regular 5am walk even though is was 50 degrees. It got a little warm but fixed that by opening the main zipper which made it very comfortable. This is a superb product!
See above not a good product another looked good but was not. My cheap Walmart hoodie was better donated to Salvation Army
Hello Ned,
Thank you for taking the time to share your impression with us!
We are sorry to hear that you didn't find your hoodie warm enough. In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer. We are sorry that you didn't recognize these features the same way.
Let me just kindly remind you that the hood has adjustable toggles which allow the wearer to draw it closer to the face to prevent cold or wind from gushing through. The hood is also designed to be able to wear it over a helmet if necessary, which is useful for some of our customers who enjoy cycling or hiking.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and noticeably smaller hood. Check our offer on the website, we would be very glad if you give this latest version a chance.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Delivery took much longer than expected but received quick reply from Baerskin offering a discount on another order but, unfortunately, Prices have risen beyond my means as a 91 year old.
Hello Rosemary,
Thank you so much for taking a few moments to share your experience with us!
We are delighted to hear that you are enjoying the quality of your new hoodie. It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.
When it comes to the price of our hoodies, it is determined by the price of high-quality materials that we use in production in order to satisfy all the needs of our customers in the best possible way. Our goal is for our product to be durable and to provide many years of enjoyment to everyone who wears it.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. For all other questions, you can contact me at stephanie@baerskinhoodie.com and I will be happy to help you.
All the best,
Stephanie
Hi Lou,
Thank you for your understanding!
Your order has made it to your doorstep earlier than expected! We're overjoyed to hear that our shipping service lived up to your expectations.
Your satisfaction is our priority, and we're thrilled to have been able to get your order to you with such speed. If there's anything specific you loved about the shipping experience or if you have further feedback to share, we'd love to hear more.
Thank you for choosing us, and we hope your new goodies bring a smile to your face!
Best,
Stephanie
Performance of this jacket is as advertised! My husband loves it.
Hi Cheryl,
What fantastic news! I'm absolutely thrilled to hear that the performance of your hoodie has lived up to the expectations and that your husband loves it.
If there's anything specific he enjoys about the hoodie or if you have further feedback to share, we'd love to hear more. Your insights are invaluable as we continue to create products that our customers love.
Thank you for choosing us, and we're delighted to have been a part of creating cozy moments for your husband!
Best,
Stephanie
Have one of your hoodies and I love it. Ordered 3 more as gifts nearly 3 weeks ago. They still have not arrived. Poor performance on delivery.
Hi Ronald,
Thank you for contacting us about this case!
We are sorry that we were not able to answer you earlier. I found your new order in the system and I see that your hoodies are in transit at this point.
For all other details, feel free to write to me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
The hoody is wonderfully warm. Keeps the wind out. The hood is soft around the face. We used the hoody at the beach in November. There was a really strong wind, we stayed nice and warm and could stay a long time outside.
Hi there,
Thank you very much for taking a few moments to share your impressions with us!
We are happy to hear that you enjoy the windproof feature of your Baerskin Tactical Hoodie. It has adjustable hood toggles that allow the wearer to draw the hood closer to the face to prevent cold or wind from gushing through. Also, it has an extended storm flap all the way down the length of the front of the jacket, for extra protection from the cold.
It is very important to us that you had good communication with our customer support team and that everything related to the delivery was resolved in your favor.
Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
I bought this jacket for my husband. He never seemed to have the right coat for all our activities. Now he does! Perfect for our Fall, winter and spring seasons.
Hi Caryn,
What a thoughtful choice! I'm delighted to hear that the hoodie you purchased for your husband has become the perfect all-rounder for your various activities during Fall, Winter, and Spring.
It's fantastic to know that our hoodie is helping him stay cozy and comfortable throughout the seasons. If there's anything specific he loves about the hoodie or if you have further feedback to share, we'd love to hear more.
Thank you for choosing us, and here's to many more shared moments of warmth and coziness in all your adventures!
Best,
Stephanie
Well, it's not only a great looking jacket but it's warm, good attention to details, everything seams to have been put in a specific location for a reason.
Hello,
Thank you for your feedback!
Wow, what a wonderful review! I'm overjoyed to hear that your hoodie not only looks great but also brings warmth and attention to detail that you appreciate.
We apologize for any hiccup in your order, but I'm thrilled that our team promptly addressed the issue and sent you a replacement hoodie at no extra cost. Your satisfaction is our top priority, and we're grateful for your understanding.
If there's anything specific you love about the hoodie or if you have further feedback to share, we'd love to hear more.
Thank you for choosing us, and here's to many more cozy moments in your exceptional hoodie!
Best,
Stephanie
I like the quality, but I still find the velcro straps at the sleeve need a redesign. I was initially drawn to Baerskin by the thumb hole... The package is pretty good, and I think we have three or four garments in regular wear and wash... so - I guess we are converted to the brand...
Hi Jeff,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
When it comes to the velcro straps at the sleeve, rest assured that I will forward your feedback to our design team so they can consider this feature in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
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Hi Dennis,
Thank you so much for sharing your impression with us!
When it comes to choosing the right size, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help.
I checked your case in the system and found that unfortunately, you contacted us too late when the product was already shipped. At that point, it is not possible to stop the shipment, but I see that our agent informed you about our exchange policy. It was just needed for you to contact us within 14 days after the delivery date and we would get back to you with a satisfactory solution.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie