On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BÆRSkin Hoodie Reviews Summary
BÆRSkin Hoodie has a rating of 2.4 stars from 1,494 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.
We monitor reviews for authenticity
Does not keep cold out. Fleece very thin. Looks great, but I'm very disappointed.dies not block wind.
My son loves this hoodie. It's actually the only type of jacket I can get them to wear. It's very stylish and comfortable in the quality is solid, especially the zippers.
Hello Tina,
Thank you very much for this feedback!
We are very happy to hear that your son is enjoying your hoodie in terms of the good fit and practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
We are especially proud of the nine-pocket design, which is there to provide ample storage space for essentials during various activities.
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.
We're sorry to hear that you weren't able to get the discount on the purchase of another hoodie. The second order needs to be made as an upsell, not an independent order, for the additional discount to be applied. If you have any doubts about ordering in the future, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
I bought the grey hoodie for my teenage son, and he absolutely loves it and wears it all the time--which is impressive because teenagers are very fussy. The quality is exceptional, especially the zippers and pockets. The zippers have very solid stitching. The fabric is thick and soft. He is 5-9 and a thin 150 and the medium fits him with enough room to grow. This hoodie has many functional pockets, especially the pockets in the back. I will definitely be purchasing more for my other children.
My son loves it. Hubby bought one too. Says he won't need a winter jacket.
Hi Margaret,
Thank you so much for sharing your impression with us!
We are very happy to hear that your son and husband are enjoying the quality and design of their new hoodie.
It's made from high-quality fleece, great for outdoors as it provides effective protection from the wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with a bungee cord, extended back length - this all provides an extra dose of warmth.
Your confirmation gives us a sign that we are on the right track and that we should carry on as before.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Love the jacket just not the pockets the positioning of the zippers on the side pocket chafed my hands.
Hi Cindy,
Thank you so much for sharing your impression with us!
We are very happy to hear that you are enjoying the quality of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with nine pockets that is there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
When it comes to the positioning of the zippers on the side pockets, rest assured that I will forward your feedback to our design team so they can consider this feature in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.
Your confirmation gives us a sign that we are on the right track and that we should carry on as before.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Ordered 2 years ago. Would not exchange cause I had it a week to long. I also suggest you stop sending the survey. Next time I will not be so nice.
Hi Lauran,
Thank you very much for this feedback!
Like all companies, we have certain policies when it comes to returning and exchanging products, but I want to assure you that customer satisfaction is our number one priority, so we always invite them to contact us so we can find the best solution together.
When it comes to surveys, we send them from time to time in order to improve our products and service so that we can even better meet the expectations of our customers in the future. However, I understand your desire not to respond to surveys, and rest assured that I have forwarded your request to the responsible team so that they will deal with it very quickly.
If there is a need for additional assistance, please contact me at stephanie@baerskinhoodie.com and I will contact you as soon as possible with a proposal on how we can solve everything in your favor.
Thank you for your understanding!
All the best,
Stephanie
This hoodie is unreal!
It's warm but also breathes so you don't get too hot, comfortable and tons of pockets, definitely recommend to anyone
Hello Brett,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying your new hoodie in terms of the good fit and practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
We are especially proud of the nine-pocket design, which is there to provide ample storage space for essentials during various activities.
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.
Baerskin Hoodie features a 2-way zip that is designed to open from the bottom of the zip as well as from the top. This type of a zip adds extra breathability and better temperature control, as well as easier access to internal pockets.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
I live in northern Minnesota and this hoodie you could say is a coat, I where it daily
Hi Wally,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Easy purchase and prompt delivery. Provides enough warmth yet very versatile.
Hi Darren,
Thank you for sharing your thoughts with us!
We are glad you had an overall positive experience shopping with us. We strived to make our offer varied and easy to choose from on the website, and we also prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie because it is another confirmation that the effort has paid off and that our product meets the high standards of our customers.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Nice hoodie, but didn't fit the way I wanted it to fit…. 2XL was "way" too big for me and "I'm 6'4" tall and 250lbs. But aside from that complaint the hoodie is "AWESOME!" Keeps me warm and has a TONE of pockets! Loving this hoodie
Hi Victor,
Thank you very much for sharing your thoughts with us!
When it comes to hoodie sizing, we are glad if you find the item you received good, but we would like to remind you also of our exchange policy. The customer only needs to contact us 14 days after the date of delivery and we will get back to you quickly with a satisfactory solution.
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with nine pockets that is there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
I bought a men's Grey hoodie for my husbands birthday. He loved it. I went with a size medium and it fit him perfectly.
Hello Edith,
Thank you very much for this feedback!
We are very happy to hear that your husband is enjoying his new hoodie in terms of the good fit and practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Amazing they do not collect any lint and so many pockets and very warm. Great hood.
Hi George,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
It is also essential to us that you had good communication with our customer support team and that everything related to the exchange was immediately addressed in your favor.
Our goal is to answer clients as soon as possible so that they are always aware of the status of their orders. We want your purchasing experience to be complete satisfaction, from ordering to enjoying the product.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Delivery took a long time.
Not as wind proof as advertised.
It is comfortable to wear, plenty of pockets.
Expensive.
I would have preferred a jacket style.
Hi Eric,
Thank you so much for sharing your thoughts with us!
We are very happy to hear that you are enjoying the comfort of your new hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
We understand that you expected more protection from the wind when it comes to our hoodie. Let me kindly remind you that it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out. We are sorry to hear that you didn't find this feature of the product the same way.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
I was so excited they brought in women's sizes I had to buy a second one!
Hello Carol,
Thank you so much for taking a few moments to share your experience with us!
We are delighted to hear that you are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.
The fact you purchased your second hoodie tells us that you have gained trust in our brand, and for us, there is no better motivation to continue our business in the same manner
Thanks for shopping with us. We hope to see you again soon in our online store.
All the best,
Stephanie
Prompt delivery, sustainably packaged and simply a great garment - does exactly as it says on the tin. Contemplating buying a second one of a different colour.
Hello,
Thank you so much for taking a few moments to share your experience with us!
We are delighted to hear that you are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.
We are also pleased to hear that you are satisfied with the delivery time as we have worked hard with our shipping partners to speed up this process and now we see the results.
Your satisfaction tells us that we are on the right track and that we should continue doing business in the same way.
Thanks for shopping with us. We hope to see you again soon in our online store.
All the best,
Stephanie
I bought one and it is so warm that I went without my winter coat for a while.
Hi Jonathan,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
We are also very glad to hear that you are satisfied with the delivery time because we have worked hard with our shipping partners to speed up this process and now we are seeing results.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Quality lightweight Material. Yet very warm and comfortable
Hi Sandra,
Thank you so much for taking a few moments to share your experience with us!
We are delighted to hear that you are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Still holding up well and it's my go-to hoodie. Very pleased with the overall quality. Zipper was a bit hard to get started when I first got it but broke in nicely and is fine now. The stretch cord for the hood became damaged and is about to break. I'm pretty sure it got caught in the washing machine or something but beyond that it still looks like new.
Hi Greggory,
Thank you so much for taking a few moments to share your experience with us!
We are delighted to hear that you are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period.
We are sorry to hear about your stretch cord on the hood. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product and we always try to provide a satisfactory solution.
We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
I really like the comfort and style of this jacket. It's very unique and I've bought 1 for my son who loves his.And I'm considering buying them for Christmas presents
Hello Sean,
Thank you very much for this feedback!
We are very happy to hear that your son is enjoying his new hoodie in terms of the good fit and design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
We are especially proud of the nine-pocket design, which is there to provide ample storage space for essentials during various activities.
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.
The fact you are considering purchasing a few more hoodies for Christmas presents tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
It was ok. Took forever to arrive. Wasnt as warm as you make it out to be
Hi Vivian,
Thank you very much for this feedback!
We are sorry to hear that you didn't find your hoodie warm enough. In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer. We are sorry that you didn't recognize these features the same way.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to assist
Thank you for your understanding!
All the best,
Stephanie
It keeps me warm in Utah. Love all the pockets. Only complaint is the Velcro around my wrist strap is not heavy duty enough and is always undone. I think I will sew it closed.
Hi Brenda,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
Rest assured that I will forward your feedback regarding the velcro on the wrist to our design team so they can consider its design in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Jackets Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Edward,
Thank you very much for this feedback!
We are sorry to hear that you didn't find your hoodie warm enough. In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
We understand that you expected more protection from the wind. Let me kindly remind you that it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out. We are sorry to hear that you didn't find this feature of the product the same way.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to assist
Thank you for your understanding!
All the best,
Stephanie