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BÆRSkin Hoodie Reviews Summary
BÆRSkin Hoodie has a rating of 2.4 stars from 1,494 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.
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Ordered the hoodie for a friend who works outdoors all year long, he absolutely loves it. It's comfortable and keeps the cold air out without being too bulky.
Still waiting for an answer from customer service about my order doubt I will ever order again from this company, nor will I reccommend them to anyone
Dear Marjorie,
Thank you for contacting us regarding this!
I checked your case in the system and I see that your hoodie was delivered to your address. However, I couldn't find any of the mentioned emails you sent us. Kindly check the recipient's address, or you can contact me for any kind of assistance at stephanie@baerskinhoodie.com and I will be happy to help you.
Thank you for your understanding!
All the best,
Stephanie
Buying experience was painless. When I start to wear it I will post a comment.
Hi Jeffrey,
Thank you for sharing your thoughts with us!
We are glad you had an overall positive experience shopping with us. We strived to make our offer varied and easy to choose from on the website, and we also prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.
We will be happy to hear your opinion about Baerskin Tactical Hoodie, whenever you would like to share it with us.
We hope you will enjoy our product!
Thank you for choosing our brand. We hope to see you soon in our online store again.
All the best,
Stephanie
I am happy, but it's already a year ago that I have made the purchase. Please stop sending me mail.
Hi Alexander,
Thank you very much for this feedback!
We are delighted to hear that you are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
When it comes to our emails, we send them along with surveys from time to time in order to improve our products and service so that we can even better meet the expectations of our customers in the future. However, I understand your desire not to receive them, and rest assured that I have forwarded your request to the responsible team so that they will deal with it very quickly.
If there is a need for additional assistance, please contact me at stephanie@baerskinhoodie.com and I will gladly help.
Thank you for your understanding!
All the best,
Stephanie
This hoodie look ok. But the sleeves are too long and the zipper zips on the wrong side for men.
It does break the wind good.
Hello Ricky,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period.
When it comes to the positioning of the zipper on our older model of Baerskin Hoodie which you received, we can confirm that this was, in fact, an intended feature of our product. This particularity occurred simply because our hoodie was designed in Europe. The positioning of the zipper on the left side is a marker of all European men's clothing designs.
Please rest assured that this feature is neither a manufacturing defect nor an indication of the fact that the hoodie had been created for a specific gender group. We have recently released a separate version of the hoodie for women, but the placement of the zipper in this version is the same due to the reason stated previously. We apologize for the confusion.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the length of sleeves and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.
Thanks for shopping with us! We hope to see you again soon in our online store.
All the best,
Stephanie
The BAERSkin Hoodie is a comfortable jacket with plenty of storage (pockets). The two areas that kept my rating at 4 stars is from personal experience. All of my other jacket/coats have the zipper pull on the right. The BAERSkin pulls from the left. The jacket is sold as being tactical; every time I take it off the draw strings catch my EDC carry clip and pull it out of my pocket.
Hello Robin,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period.
When it comes to the positioning of the zipper on our older model of Baerskin Hoodie which you received, we can confirm that this was, in fact, an intended feature of our product. This particularity occurred simply because our hoodie was designed in Europe. The positioning of the zipper on the left side is a marker of all European men's clothing designs.
Please rest assured that this feature is neither a manufacturing defect nor an indication of the fact that the hoodie had been created for a specific gender group. We have recently released a separate version of the hoodie for women, but the placement of the zipper in this version is the same due to the reason stated previously. We apologize for the confusion.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.
For all other questions, you can contact me at stephanie@baerskinhoodie.com and I will be happy to help you.
All the best,
Stephanie
Really nice Quality! The Baerskin Hoodie is super warm, has pockets everywhere and overall is the best Fleece I've ever owned!
Hi Leslie,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
This hoodie lives up to its adverts. Plenty of pockets and adjustment and is really warm. I am very happy that I bought it.
Hi Corrie,
Thank you so much for sharing your experience with us!
We are glad that you found our ads and the offer from the website credible based on the quality of the product you received. We've worked hard to make our selection various, but also simple, so customers can easily choose the right color, size, and model for them.
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
Your satisfaction tells us that we have once again managed to reach the high standards of our customers, and for us, there is no better motivation to continue our business in the same manner.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Warmer than you think. Great pockets too! That hood comes in handy when you need it most. Great for disc golf!
Hi Beatty,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Well designed comfortable good length good pockets good appearance what can I say GOOD o yes material is quality too
Hello Milan,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying your new hoodie in terms of the good fit and practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Great value for money fast shipping great service and fast shipping to Australia.
Hi Greg,
Thank you so much for sharing your impression with us!
We are very happy to hear that you are enjoying the quality and design of your new hoodie.
Baerskin Hoodie features a 2-way zip that is designed to open from the bottom of the zip as well as from the top. This type of zip adds extra breathability and better temperature control, as well as easier access to internal pockets.
Fleece is a soft napped insulating fabric. It is very comfortable due to its lightweight and anti-perspiration qualities and allows moisture to evaporate while blocking humidity from the outside.
We are particularly delighted to hear that you are pleased with our customer support and the delivery time, as we have worked hard to improve these services, and we are now seeing the benefits.
Your confirmation gives us a sign that we are on the right track and that we should carry on as before.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
I love the hoodie, took Waaaay too long to arrive, about 2 weeks. That was the only negative experience so far
Hi Keith,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying the good fit and look of your new hoodie. Our goal was to create a model that would be practical, resistant to different weather conditions, but also stylishly effective.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
The main zipper is backwards and should be of very heavy weighgt material. There should be a right side chest pocket as as not wveryone is right handed.
Hello Kenneth,
Thank you so much for taking a few moments to share your experience with us!
Regarding the zipper, I understand you would like it to be made from a different material, and rest assured that I will forward your observation to our design team so that in the future they can consider another material for its manufacture.
However, when it comes to the positioning of the zipper on our older model of Baerskin Hoodie which you received, we can confirm that this was, in fact, an intended feature of our product. This particularity occurred simply because our hoodie was designed in Europe. The positioning of the zipper on the left side is a marker of all European men's clothing designs.
Please rest assured that this feature is neither a manufacturing defect nor an indication of the fact that the hoodie had been created for a specific gender group. We have recently released a separate version of the hoodie for women, but the placement of the zipper in this version is the same due to the reason stated previously. We apologize for the confusion.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the design of the pockets and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.
Thanks for shopping with us! We hope to see you again soon in our online store.
All the best,
Stephanie
Hi Harry,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
It is very important to us that you had good communication with our customer support team and that everything related to the delivery was resolved in your favor.
Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
I am disappointed at the value this hoodie is. A premium priced product should be premium - I have hoodies from mass retailers that are warmer, fit just as well and cost a third of the price.
Hello Garfield,
Thank you so much for taking a few moments to share your experience with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of quality. We strived in production to make this product high quality and for this purpose, we used the best materials and the latest quality sewing techniques. We are sorry to hear that you didn't find the quality of the mentioned features the same way.
When it comes to the price of our hoodies, it is determined by the price of high-quality materials that we use in production in order to satisfy all the needs of our customers in the best possible way. Our goal is for our product to be durable and to provide many years of enjoyment to everyone who wears it.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
I order two large Hoodies for me and my adult son. We are both unhappy with how the hood fits and neither of us has ever worn it.
Hi Sebastian,
Thank you so much for sharing your impression with us!
When it comes to choosing the right size, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help.
We also want to remind you of our exchange policy. It is just needed that the customer contact us within 14 days after the delivery date and we will get back to them with a satisfactory solution.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
Thank you for your understanding!
All the best,
Stephanie
Hi Norman,
Thank you so much for sharing your impression with us!
We are very happy to hear that you are enjoying the quality and design of your new hoodie.
Baerskin Hoodie features a 2-way zip that is designed to open from the bottom of the zip as well as from the top. This type of zip adds extra breathability and better temperature control, as well as easier access to internal pockets.
This fleece is a soft napped insulating fabric. It is very comfortable due to its lightweight and anti-perspiration qualities and allows moisture to evaporate while blocking humidity from the outside.
Your confirmation gives us a sign that we are on the right track and that we should carry on as before.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Great service, super easy to deal with. Ordered wrong size,that was dealt with without any dramas
Hi Mick,
Thank you for sharing your thoughts with us!
We are glad you had an overall positive experience shopping with us. We strived to make our offer varied and easy to choose from on the website, and we also prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.
It is also very important to us that you had good communication with our customer support team and that everything related to the exchange was quickly resolved in your favor.
We are very happy to hear that you are enjoying the warmth of your new hoodie because it is another confirmation that the effort has paid off and that our product meets the high standards of our customers.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
The order was made quickly and delivered quickly. The jacket is very warm and feels great. Within a month one of the pocket zippers started sticking open and not reclosing. I stitched the ends together and it works fairly well now. The front zipper performed well for about 6 months but them it started being a bit of a hassle. The double zipper gets out of line and wont work properly. Overall though I love the warmth and feel of this jacket. Plenty of pockets!
Hi Barbara,
Thank you so much for sharing your impression with us!
We are very happy to hear that you are enjoying the quality and design of your new hoodie.
Baerskin Hoodie features a 2-way zip that is designed to open from the bottom of the zip as well as from the top. This type of zip adds extra breathability and better temperature control, as well as easier access to internal pockets.
This fleece is a soft napped insulating fabric. It is very comfortable due to its lightweight and anti-perspiration qualities and allows moisture to evaporate while blocking humidity from the outside.
We are particularly delighted to hear that you are pleased with the delivery time, as we have worked hard with our shipping partners to accelerate this process, and we are now seeing the benefits.
Regarding your zipper, let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product and we always try to provide a satisfactory solution.
Your confirmation gives us a sign that we are on the right track and that we should carry on as before.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Put the fleece on,tightened the hoody around my face and the tie string broke,haven't been able to repair or replace, disappointed, was really hoping the materials were tougher than what I've experienced.
Hi Roger,
Thank you for contacting us about this case!
We are sorry to hear about your tiestring. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product and we always try to provide a satisfactory solution.
I checked your case in the system and couldn't find any previous communication based on the email you used for the purchase. Kindly check the email address of the recipient.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Chanda,
Thank you for sharing the fantastic news that your friend, who works outdoors year-round, absolutely loves the hoodie!
I'm thrilled to know that it strikes the perfect balance of comfort and functionality for his outdoor endeavors.
If there's anything specific he enjoys about the hoodie or if you have further feedback to share, we'd love to hear more. Your insights help us continue creating products that cater to our customers' needs.
Thank you for choosing us, and here's to your friend staying warm and cozy in every outdoor adventure!
Best,
Stephanie