On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BÆRSkin Hoodie Reviews Summary
BÆRSkin Hoodie has a rating of 2.4 stars from 328 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.
We monitor reviews for authenticity
I submitted measurements that were not quite accurate. Very helpful support staff helped me get the correct size. Coat is ideal for winter. Very warm and lightweight at a good price. And all those pockets. I could not be more pleased
1 year ago I bought the best fleece money can buy. I bought 2 actually, they are my go to when it gets really cold. High quality! I will buy one for my brother.
I gave this to my husband for Christmas and he loves it, all the little pockets were so exciting for him.
After a couple of attempts and not getting the color I wanted and also having one sent in the wrong size I received a couple of replacements. One of the replacements the stitching was incomplete on the inside pocket on the right hand side and I received another replacement for that. Found out yesterday that the left hand pocket stitching is incomplete on the replacement. It is a much smaller error than the other one but it is still low in quality control for these garments. Customer service has been great in providing replacement garments but I'm not gonna bother with trying to get a replacement for this one.
Ok it to 10 days to arrive from the US to the uk, but I now know it's worth the wait, it fits well, and very warm keeps the wind out.
The hood elastic adjusts have become detached from inside the lining but not a big deal.
Hoodie was as described on website, Zipper was sewn a little off line whuch kaes it difficult to use.
Initially incorrect colour was ordered and immediate request to change colour was sent before it had been picked or packed. This could not be corrected BUT Baerskin did resolve the matter after a number of emails and provided correct colour at no extra cost which was very pleasing. That is good customer service.
Hardly wear it the fleece is matted didn't last very long seems to be a cheap product they can do better.
Hello Kevin,
Thank you for taking the time to share your impression with us.
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the material.
The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting. We are sorry that you didn't recognize these features the same way.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
I wear this often. I am outside about 4-6 hrs a day and have not been cold yet. Wind proof and warm. Plenty of pockets and room
There is nothing positive that i can say about this product
Hello Murray,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of quality.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
The jacket is not any warmer than a regular sweatshirt. I would have definitely shipped it back, took about 5 weeks to receive. It is made in China and shipped from there. Shipping returns are not free, would have cost $30.00 to ship it back. I was afraid of not getting a refund it who knows when, wasn't worth what I paid for it. The commercials are not true for Missouri weather, maybe for China.
Hi Mary,
Thank you very much for this feedback!
We are sorry to hear that you didn't find your hoodie warm enough. In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer. We are sorry that you didn't recognize these features the same way.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
Regarding where our hoodies are made, let me just reassure you that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia.
We are an international company, our headquarters are located in the US, but we have offices all around the world, just like our warehouses. We always try to send the products from the warehouse located nearest to you.
Like all companies, we have certain policies when it comes to returning products, but I want to assure you that customer satisfaction is our number one priority, so we always invite them to contact us so we can find the best solution together.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
My husband loves this hoodie! He goes on and on about all the pockets every time he wears it! It's very well made and functionally designed. I gave it only 4 stars because I'm not that fond of the material which isn't as soft as I'd expected, and also because I barely got it in time for Christmas last year and spent weeks anxiously waiting for it.
Don't want to make a fuss about my order's Just wish they'd fit Thanks anyway
Hi Darren,
Thank you very much for sharing your impression with us!
Regarding the hoodie sizing, we would like to remind you of our exchange policy. The customer only needs to contact us 14 days after the date of delivery and we will get back to you quickly with a satisfactory solution.
When it comes to choosing the right size, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
My purchase of Bare skin hoodie was great but it came rather oversized which was a shame!
Hi Keith,
Thank you very much for sharing your thoughts with us!
We are glad you had an overall positive experience shopping with us. We strived to make our offer varied and easy to choose from on the website, and we also prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.
When it comes to hoodie sizing, we would like to remind you of our exchange policy. The customer only needs to contact us 14 days after the date of delivery and we will get back to you quickly with a satisfactory solution. Also, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
I've had many hoodies with many promises of satisfaction that did not happen. This hoodie kept all the promises. Excellent product.
The hood requires a drawstring so hood will stay in place. Left breast pocket too shallow and requires a larger opening. Side pockets could be deeper
Hi Mike,
Thank you so much for sharing your thoughts with us!
I see that you received the first model of the Baerskin Tactical Hoodie. Let me kindly inform you that now it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the design. Check our offer on the website, we would be very glad if you give this latest version a chance.
Thank you for choosing our brand. We hope to see you soon in our online store again.
All the best,
Stephanie
It really keeps the cold weather out. It is a comfortable hoodie. Made to last. I highly recommend.
The advertising suggested wind and water proof - thats probably a bit optimistic. - with that its not as useful as hoped while on boats. But its nice and warm to sit around in for the evenings - so ok - not as advertised tho.
Hi Bo,
Thank you so much for sharing your thoughts with us!
We understand that you expected more protection from the wind when it comes to our hoodie. Let me kindly remind you that it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out. We are sorry that you didn't recognize the quality of these features the same way.
The BÆRSkin Hoodie is reasonably weatherproof which means you get protection from wind and damp weather. We suggest you check our offer on the website because we recently launched Baerskin Rain Jacket which you can wear over the hoodie and it is completely waterproof!
Thank you for choosing our brand. We hope to see you soon in our online store again.
All the best,
Stephanie
I waited over 30 days for delivery of this hoodie. If I'd realized they were shipping from mainland China, I would not have ordered the hoodie. It's like there's no inventory in the US. You have to place your order with no warning of how long it will take and then begin wondering when your order will show up! The hoodie is a decent product, but I won't buy again until fulfillment is corrected.
About the hoodie itself:
A. Material and construction are first rate.
B. Hoodie provides excellent "medium" warmth; not "windstopper" material however.
C. Reverse the front, main zipper pull from left side of garment to right side of garment. That's the convention for men's clothing in North America.
D. Give us a better way to shape the hood by shrinking the volume of hood in back. As it stands now, you can use drawstring to reduce opening for face, but too much material left to "balloon" at back of hood which eventually slides forward to obstruct periphreal vision.
E. Delete the silly visor on the hood! It's too small to provide any shade for the eyes or shield you from rain and it makes the hood look ugly
Hello Stephen,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the design of the hood and the zipper.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the design of the hood which is noticeably smaller now and an American-style zipper which is on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
Regarding where our hoodies are made, let me just reassure you that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia.
We are an international company, our headquarters are located in the US, but we have offices all around the world, just like our warehouses. We always try to send the products from the warehouse located nearest to you.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
I find I still need layers underneath my baer skin hood. Honestly I bought a hoodie at Giant tiger for $ 40 Canadian and it is more temperature sound for our climate. For the price of the baer skin I'd likely not get another. It's nice but not to the quality I was led to believe.
Hi Paul,
Thank you very much for this feedback!
We are sorry to hear that you didn't find your hoodie warm enough. In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer. We are sorry that you didn't recognize these features the same way.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to assist
Thank you for your understanding!
All the best,
Stephanie
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Jackets Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Adrian,
Thank you for contacting us about this case!
We are sorry to hear about your hand pocket. While we take great care in production and quality assurance, we acknowledge that errors can occur, and we take full responsibility. Our manufacturer's guarantee applies to all of our products.
We hope that you have contacted our customer service in the meantime and that everything regarding the exchange was quickly resolved in your favor.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie