BackyardPoolSuperstore

My only complaint is that you have to have the unit shipped to the address on your cc. I work and am not able to be at home to sign for the pump. I had to take a day off to do this.not happy about that

It took 3 days before the tracking number showed any activity. I was not sure it actually shipped so I sent an email and received a prompt response assuring me it had shipped and indeed it was delivered two days later.

Easy. Quick. Fast delivery. / I don't like the return policy for under 30 days, like new: I will be responsible for original and return shipping costs. That is not cool. Under 30 days like new return should be paid for by store. / In this case, not an issue, as the product received is perfect. Thanks. I'll be back!

Very ez website to navigate and the prices are super as well thanks for a great product at a great price. Product arrived and packaged well, setup was easy and by far one of the easiest pool cleaners to use. Cleaned our ingorund with in 2 hours and it was priced about 300.00 cheaper than any pool store in our area. Thanks for great customer service, great prices and great products delivered to the consumer

I've already communicated with your customer service team and forwarded them pictures and serial number info showing the filthy condition your product arrived in. The problem seems to be isolated to that as the sweeper is in the pool and appears to be functioning fine.

I would like to be able to ship to my work as that is where I am a large portion of the day. Deliveries to my home sit outside on the steps in the below freezing elements for most of the day at this time of year.

That sure was easy no hassle checkout, and thanks to google-chrome fast filling out the forms...
Thanks:)
The filters arrived quickly, and my pool is crystal clear.

Thank you for the Awesome filters and the excellent price!

Easy ordering, great prices, fast delivery. Looking forward to seeing more products.

I am ordering strainer lid for a Hayward pool pump. I am not entirely sure I know the pump model. I would have been more comfortable with the order if I knew the dimensions of this product so that I could compare it to the lid I need to replace.

The first time I placed this order it didn't go through. I didn't want to have to put my credit card info in again and didn't want a duplicate order so I didn't know what to do. It was a bit confusing as to whether my first order went through or not.

So Far So good and getting to know the product. I would like to when my Dolphin Primal X3 is on cleaning schedule is on Led 3 will it clean every two days or every other day for a seven day schedule? You can answer by my e-mail *******@att.net

Thank You Antonio C. Roblero

Your store did not price match one I found $45.00 less at another pool supply company online, as well as not honoring the price stated on the internet of $399.99, and therefore canceled my original order.

This was really easy to order and we looked at the return policy and was happy with that so we had a great experience so far. We received our order in a timely manner and we have it hooked up and is doing great.

Overall experience was fast, simple and I am very glad I ordered from you. The shipment came very quickly and I appreciate that. I need to return a part that I did not need, so perhaps I will be back to let you know how that went.

You have a problem with shopping cart. After I logged out of my account and later revisited website, my shopping cart was not saved. I received two emails days later showing my two shopping carts but the two did not merge together. It was a hassle.

Price was right and website was easy to use. Item was supposed to have free shipping. When delivery truck arrived I had to pay 82.00 COD to take delivery. It was still a reasonable price but unexpected.