Quick and easy.however, I called and tried to make sure you had it in stock and could not get anyone to answer the phone...glad for computers...
Marjie
I have ordered last year all was fine all received in timely manner thank you I will check the replacement policy when cover is replaced thank again...
Jacob was very helpful with all the email question I had. I just wish your on-line chat worked. Every time I clicked it, it said no one was free to help.
Great service, so far! Very friendly conversation and the young lady I spoke with really helped me out. I received my pool heater in record time. Great response and delivery time!
If all my online purchases were as quick and easy as B.Y.P.S.S. Life would be a dream.
Your company makes owner pool maintenance affordable and convenient.
Thanks for all your help.
Easy to use. And easy to buy from. After receiving my order the part is damaged. I have sent photos of the damaged part in order to get a return tag. Now I'm waiting for a response to get a replacement part I can use! I EXPECT AN ANSWER BY WEDNESDAY 5/25.
The robotic pool vacuum I ordered was received in perfect shape although the box it arrived in was a bit battered. It works just as describe so far. I am happy with this purchase.
Don't like being forced to create an account just to buy stuff
Get a guest checkout... the fact I give you my money should be enough... don't make spending money with you a hassle
This was very easy and hassle free. Best price i could find anywhere! I can only hope it performs as well as it looks!
Will know by mid June on how well it works.
Product did not show the diameter on line, chat got no answer. Found diameter on another site advertising the same company / product. Overall a great buy once specs were confirmed.
Great and quick delivery that was mentioned in the product details. Website easy to follow and very organized! Filter was as described and fit perfectly :)
First time shopper. So far, so good! Received the product in less than two days. Very pleased with the price, shipping and the product. Would buy from this vendor again!
The first motor I received had a fault and AshleyK in the warehouse gave a quick turnaround with excellent customer service and the motor was in service before the deadline of a very important Birthday Party. Thank You Ashley K.
The best price and service I have ever received from a pool supply vendor online! I will be back and I will be telling my friends Backyard Pools! It really is a supper store! Thank, Teresa
So far so good. I have done a lot of research on pool cleaners...hope I picked a good one! Haven
't had a chance to try it yet. It's gonna be the weekend thing to do.
Not very good, did everything twice.
Tried PayPal, no link to your site on check out. Even though you show it above In check out methods.
Did receive order quick, and in good shape.
Thank you.
I was very pleased with my shopping experience. The order process was easy, the items came quickly, and the parts I ordered are all working well. Thanks, Helen Dorothy
The pool light I ordered arrived not working. The return process has bee slow, but steady. I have no complaints with the service; too bad the product was defective.
Order went smooth. I like the reorder feature in account history. This order just like my last 2 went very well. Super fast delivery, about 48 hours after order.
Record the wrong size; but they immediately shipped the corrected shipment with a return label to send back the incorrect size filters. Great customer service!
BackyardPoolSuperstore has a rating of 4.7 stars from 1,977 reviews, indicating that most customers are generally satisfied with their purchases. BackyardPoolSuperstore ranks 114th among Swimming Pool sites.