BackyardPoolSuperstore

Prices were awesome. DE replacement cartridge was $40 less then everywhere else and it was the same product. My product was shipped the same day I ordered and it came fast. Definitely will look at ordering from here again.

Appears to have the products I'm looking for at the best prices. I purchased a replacement pump for my in-ground pool. Shipping time was fast, communication was clear and price was the best I could find. I am extremely satisfied with BackYard Pool Superstore.

Product was damaged and company said they had no way to replace. The one I got was the last one they had So just issued refund. Having to wait for funds to make way to my bank so I can go somewhere else and purchase product. Was for a customer not personal order. Customer not happy as there product is failing and wanting to get replaced before total lose of use.

This company is now my 'go-to' company for online pool supplies shopping. I had ordered a wrong part (my fault entirely) and they immediately forwarded an RMA, sending the correct part much quicker than expected given the Covid crisis. The entire transaction was hassle-free. Backyard Pool Superstore deserves a five star rating!

Was charged for complete order but an item was on backorder & I wasn't notified about it until I wrote an email questioning the missing item. And that took several days to get back to me with their answer.
Tried calling phone number numerous times too but no-one ever answered the call.

Excellent. Jacob was very helpful in the order placing process. However, it took what I consider an excessive amount of time to ship the items. I don't mean the travel time, I mean the time it took for them to leave the warehouse. Also, I only received tracking information for the power supply. I never knew where the salt cell was until it arrived at my house.

My only complaint is that you have to have the unit shipped to the address on your cc. I work and am not able to be at home to sign for the pump. I had to take a day off to do this.not happy about that

It took 3 days before the tracking number showed any activity. I was not sure it actually shipped so I sent an email and received a prompt response assuring me it had shipped and indeed it was delivered two days later.

Easy. Quick. Fast delivery. / I don't like the return policy for under 30 days, like new: I will be responsible for original and return shipping costs. That is not cool. Under 30 days like new return should be paid for by store. / In this case, not an issue, as the product received is perfect. Thanks. I'll be back!

Very ez website to navigate and the prices are super as well thanks for a great product at a great price. Product arrived and packaged well, setup was easy and by far one of the easiest pool cleaners to use. Cleaned our ingorund with in 2 hours and it was priced about 300.00 cheaper than any pool store in our area. Thanks for great customer service, great prices and great products delivered to the consumer

I've already communicated with your customer service team and forwarded them pictures and serial number info showing the filthy condition your product arrived in. The problem seems to be isolated to that as the sweeper is in the pool and appears to be functioning fine.

I would like to be able to ship to my work as that is where I am a large portion of the day. Deliveries to my home sit outside on the steps in the below freezing elements for most of the day at this time of year.

That sure was easy no hassle checkout, and thanks to google-chrome fast filling out the forms...
Thanks:)
The filters arrived quickly, and my pool is crystal clear.

Thank you for the Awesome filters and the excellent price!

Easy ordering, great prices, fast delivery. Looking forward to seeing more products.

I am ordering strainer lid for a Hayward pool pump. I am not entirely sure I know the pump model. I would have been more comfortable with the order if I knew the dimensions of this product so that I could compare it to the lid I need to replace.

The first time I placed this order it didn't go through. I didn't want to have to put my credit card info in again and didn't want a duplicate order so I didn't know what to do. It was a bit confusing as to whether my first order went through or not.

So Far So good and getting to know the product. I would like to when my Dolphin Primal X3 is on cleaning schedule is on Led 3 will it clean every two days or every other day for a seven day schedule? You can answer by my e-mail *******@att.net

Thank You Antonio C. Roblero