business logo of Azzlee

Azzlee

azzlee.com
chic, casual womenAge 26-45, 46-60
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About the Business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Reviews Summary

Azzlee has a rating of 2.6 stars from 10,876 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Azzlee most frequently mention customer service, poor quality and return address. Azzlee ranks 27th among Women's Clothing sites.

service
4,004
value
117
shipping
124
returns
101
quality
348
This company does not typically respond to reviews

Instant Feedback

16,912 reviews
Missouri
1 review
0 helpful votes
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Disappointed.
January 9, 2023
Updated review

All reviews indicate great quality & amazing customer service! Congratulations! Looking forward to my choices with you for Christmas gifts.
I now have items. This is my fault as I should have read more carefully when you stated that your items were printed. New experience for me.

Date of experience: December 10, 2022

All reviews indicate great quality & amazing customer...
November 11, 2022
Previous review

All reviews indicate great quality & amazing customer service! Congratulations! Looking forward to my choices with you for Christmas gifts.

Date of experience: November 11, 2022
Nevada
2 reviews
0 helpful votes
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Fake Ad again on FB
May 15, 2024

The clothes I received were not as advertised- waxy materials- poor screen printing- I used their size charts and still received poorly made clothing that do not match the sizes I ordered. Return policy is ridiculously difficult to utilize. I'm just giving the clothes to a homeless person. Another FB lesson learned.

Date of experience: May 6, 2024
Iowa
1 review
0 helpful votes
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Disappointed
June 1, 2023
Updated review

Thanks - hope everything fits - requested a refund due to the clothes don't fit - I have lymphoma which causes swelling due to several breast cancer surgeries. I've been working with your service dept waiting for the return address - still waiting - very disappointed in your company and return policies

Date of experience: May 2, 2023

Thanks
April 12, 2023
Previous review

Thanks - hope everything fits

Date of experience: April 12, 2023
California
1 review
0 helpful votes
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Bad experience
June 10, 2023

All the materials I received have poor material and fit. The pictures must have been enhanced to show good quality clothes. The sizes and the fit are also much smaller than expected. Worse than everything is the customer service. I have emailed them numerous times to get a return authorization but they are not responding to them. Their policy also ask for return within 30 days after the receiving the merchandise.! This obviously shows that they don't like to refund the customers, this is what happens when we trust the out of country websites.

Date of experience: May 11, 2023
Virginia
1 review
0 helpful votes
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Worst customer service EVER!
June 28, 2023
Updated review

Items ordered did not fit and I have had zero cooperation from customer service in getting the information needed to make my return. The items were attractive, just as they appeared on the web site, but not true to sizing as far as I could tell. Needing to return them for a refund has turned into a nightmare. If I can get through this transaction, I will not be dealing with this company again.

Date of experience: May 29, 2023

I have found it a bit difficult to get through the...
June 8, 2023
Previous review

I have found it a bit difficult to get through the checkout process.

Date of experience: May 9, 2023
Colorado
1 review
0 helpful votes
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Better Late than Never
June 25, 2023

Pants will be perfect, I think but both blouses are a lot bigger and longer than I thought they'd be. Love the light, loose fabric, but I'm hoping they'll shrink a little in the wash.
Better late than never: I ordered these on June 25 and they finally arrived July 15 after six p.m.

Date of experience: June 25, 2023
Georgia
1 review
1 helpful vote
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Not a huge fan
April 21, 2024

Shirts and pants ordered were not the quality anticipated. The return process practically unacceptable. They required multiple emails with the company trying to offer me discounts to keep my order. After getting exhausted of the process to return, I gave up and accepted the discount. Most items I can't use because they don't fit properly. Most of the clothing ran smaller than usual. Simply put- Poor quality clothing with a Bad return policy. I will not order again.

Date of experience: April 11, 2024
New York
1 review
0 helpful votes
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Some good some not
June 24, 2022

3 of the 6 items I ordered fit. Didn't realize they were hand wash & don't remember if the website said that. We'll see if any shrink. They are pretty. One item was out of stock. The other two are being returned as soon as I receive approval to return. Delivery took quite awhile.

Date of experience: May 25, 2022
New York
1 review
0 helpful votes
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Horrible company
June 9, 2023
Updated review

Customer service non existent! I need to return two for poor quality and size but can't get an answer on how. Was emailed saying do not return unless we send you the address for two weeks with offers on keeping for a percentage of my money back. Just got the return address yesterday after two weeks and it's in queens NY. You have to pay for postage and give a tracking number, won't get return until after quality control. Wish they quality controlled it on its way out. Not worth $25 it was on sale for, maybe $5 not a penny more.

Date of experience: May 10, 2023

Shopping was easy, I'm hoping delivery and quality...
April 17, 2023
Previous review

Shopping was easy, I'm hoping delivery and quality are as satisfying

Date of experience: April 17, 2023
Australia
1 review
0 helpful votes
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Colours not as in picture
June 24, 2023

Should have realized they were polyester when they didn't state what material was made out of. Would like the colours to be more accurate. Actually looks like it's totally different material. Very disappointed.

Date of experience: May 25, 2023
Georgia
1 review
0 helpful votes
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Very dissatisfied
September 24, 2023
Updated review

Not whole order delivered. Pants not true to size and will have to be thrown away. Will not shop here again. Please check what XL sizing is! Clothing was purchased for a surgery patient. Very unpleasant shopping experience.

Date of experience: August 25, 2023

Beautiful clothing
August 5, 2023
Previous review

Beautiful clothing

Date of experience: August 5, 2023
Australia
1 review
0 helpful votes
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Avoid
November 1, 2023

The tops I received were absolute rubbish, poorly made with cheap flimsy material.
They are not an Australian company, the clothing is from China and even though they claim to have a warehouse here you can't return them to an Australian address so they will offer a partial refund if you keep the clothes saying postage will be too expensive.

Date of experience: October 25, 2023
Oregon
1 review
0 helpful votes
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Azzlee Review
June 20, 2022

Ordering was easy. However, I inadvertently ordered two of the same shirts. Also, I didn't realize that there was an international transaction fee. I will need to return part of this order as some sizes were too small.

Date of experience: June 20, 2022
Kansas
2 reviews
0 helpful votes
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Overall
May 21, 2022

Site easy to use. After sending message company kept in touch as to where my order was. Sent tracking number to me. Merchandise arrived few days earlier then expected. Love all 3 tops and place to order more.

Date of experience: May 21, 2022
Washington
2 reviews
2 helpful votes
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Great items!
June 3, 2023

Rarely have I been as pleased with an order as I am with this one! Customer Service was very personable, prompt and helpful. Shipping was prompt. I LOVE the items! Shorts, long pants, and outfit and shirts. The clothes tended to be a bit larger than I expected, but not enough to keep them from fitting. Quality fabric and construction. The styles are delightful! Up to date and seasonally appropriate! Thank you for a pleasant experience.

Date of experience: June 3, 2023
Canada
1 review
0 helpful votes
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Returning
March 25, 2022

Love these tops. Loved the material but they were all too small they were ordered in my usual size but your sizing is way smaller than normal. So now going thru the slow process of retuning said items.

Date of experience: March 25, 2022
Australia
1 review
1 helpful vote
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Marie
September 15, 2022
Updated review

Extremely disappointed with inferior quality of products. Will not be a return customer.
No swing tags attached to any garments & no invoice included.
Sizing unreliable. Would like refund for tops, but unable to locate a return address.

Date of experience: August 16, 2022

First time customer
July 27, 2022
Previous review

First time customer. Reviews helpful, when choosing sizes.

Date of experience: July 27, 2022
Massachusetts
1 review
0 helpful votes
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Overall disappointment
August 2, 2022

I was very disappointed to see how cheaply made these shirts were made. Very thin material that looked nothing like the pictures or fit the description. Some of them ran small. Also took a long time to arrive.

Date of experience: July 3, 2022
Missouri
1 review
0 helpful votes
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Not a good experience
June 14, 2023

Ordered the blouse to wear to my grandsons wedding reception. It looks cool and filmy, in reality the material looked like medical scrubs material. Not dressy at all. Will be returning, not worth $38 for sure. Very disappointed!

Date of experience: May 15, 2023
Canada
1 review
0 helpful votes
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My order arrived late and when it did come it was all 4 items (2 blouses and 2 pants) all crammed into the smallest plastic bag. Once opened the items were nothing of what the photos online showed which is so disappointing.
But, they advertise great customer service and easy refunds so I immediately emailed them for instructions to return the items. I had to email 3 times before I received a reply and the message was shocking to say the least. They were willing to offer me a 30% refund (of well over $100.00) and I could keep the items. What? I don't want them, I want my money back. Period.
That was well over a week ago that I responded asking for my refund and I've heard nothing back from them.
People…please KNOW that this company does not stand behind their warranty. Go shop somewhere else and save yourself the grief.
A very disappointed first time customer.

Date of experience: April 13, 2023