business logo of Azzlee

Azzlee

azzlee.com
chic, casual womenAge 26-45, 46-60
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About the Business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Reviews Summary

Azzlee has a rating of 2.6 stars from 10,876 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Azzlee most frequently mention customer service, poor quality and return address. Azzlee ranks 27th among Women's Clothing sites.

service
4,004
value
117
shipping
124
returns
101
quality
348
This company does not typically respond to reviews

Instant Feedback

16,912 reviews
Arizona
1 review
2 helpful votes
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Easy to Order/Difficult sizing
June 15, 2022

Orders came on time and in good condition. Sizes are difficult to get right because they come in S, M, L etc rather than 6, 8, 10, 12 etc. It is not that easy to return Items. You have to get approval for a return by emailing their service dept. I am now waiting to find out how this will work. You do have to pay for the shipping on the returns.

Date of experience: May 16, 2022
Azzlee S. Azzlee Rep
over a year old

Hello, pls contact the servicer at service@azzlee.com for return.

If you want to return, we are happy to accept your return. Different countries have their own return policies and addresses. You are welcome to contact us.

Canada
1 review
0 helpful votes
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I think every piece I bought needs to be washed by hand or a gentle cycle and line dried out of the sunshine. Pictures are very nice, the products not so much. Please include the type of fabric used in each garment, along with washing instructions in the description.

Date of experience: April 4, 2023
Australia
1 review
0 helpful votes
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Sizing are wrong.
May 5, 2023

All but one top did not fit me. I used the sizing chart, and they were all too small.
Still waiting for the offered 50% refund.
Would like to re-order in larger sizes once I received my refund.
Thank you

Date of experience: April 5, 2023
Pennsylvania
1 review
0 helpful votes
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Never received after a month
July 1, 2023

Waiting very impatiently for my order after 4 weeks. It was sitting in New Jersey for a week, they haven't answered my email asking about it. NOT HAPPY. I need these clothes soon for 2 events and should've just gone for an hour's drive to a dress store. :(

Date of experience: June 1, 2023
Florida
1 review
0 helpful votes
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Very, very dissatisfied customer.
July 14, 2023

Do not buy from this company. They told me I would receive my order in 5 to 8 business days. It has been over a month. They do not respond when inquiring about an order. Terrible customer service, never again.

Date of experience: June 14, 2023
Massachusetts
1 review
0 helpful votes
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Comfortable
June 8, 2022

Have worn and washed this top 3 times. Washes great. Hang to dry no dryer! This is a gauzy material. I was a bit worried how it would wash. So far so good! Love the length. Not too long, but long & loose enough to cover a plump belly!

Date of experience: June 8, 2022
Canada
1 review
0 helpful votes
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Very disappointed
July 1, 2023

After paying for Expedited shipping, I received these products on about day 9. Not within the 3-7 days. The overall quality of the fabrics are cheap. The sizing chart is consistent throughout the pieces, and I ordered the same size, yet only one or 2 fit well. I will not be ordering from this company again. Pictures are quite deceiving..

Date of experience: July 1, 2023
Australia
1 review
0 helpful votes
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Misleading information
November 7, 2023

Misleading information relating to internet address. Has.com.au but obviously is not Australian even though postage envelope has Australian address. Items must be returned at own cost to America with no guarantee of refund. They are not I tested in returns

Date of experience: October 8, 2023
Canada
1 review
9 helpful votes
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You take your chances on ordering online.
December 30, 2022

I ordered 4 long sleeved tops. All the same size. What I got were all different sizes and one had a set in stain that is permanent. The shirts took a while to get here and I was happy they finally came as there's no guarantees these days. Sadly only one shirt fit correctly. It's not worth the trouble and expense to try and return the others. Disappointed but not too surprised.

Date of experience: November 30, 2022
Illinois
1 review
0 helpful votes
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Items were cute but material was thin and I needed to return. This brought a whole new set of problems. They want to send you 30% compensation or a gift card. I do not want either because I won't be shopping here again due to the poor customer service!

Date of experience: May 16, 2023
Pennsylvania
1 review
0 helpful votes
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Long delivery time
September 30, 2023

I received my item several weeks after ordering. The top was much too small, and it came too late to return and get a replacement. When I contacted customer service, none of the options were really acceptable. I ended up keeping an item that I cannot wear, while receiving a 30% of original price back on my card. Won't use this site again.

Date of experience: August 31, 2023
Maine
1 review
0 helpful votes
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Round and around
July 4, 2023

The shirts I first ordered was to small and the dress looked silly for my age. Rather than taking them back and sending a larger size and refunding the dress they offered me credit. I wish the fabrics used their clothes were more natural! Too much poly Hard to find 2 pieces I liked. Sorry ordered anything. Started in March, final delivery the end of May

Date of experience: June 4, 2023
North Carolina
1 review
0 helpful votes
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I can't get a response for a RA # as I want to return everything. Pictures on line are cute but sizing is off, and the fabric is horrible, I fell for the scam, if it's too go to be true it is! I'll never order from this site or any site shipping from China again, Fool me once. So I'm out $80. I'm giving the crap clothes away.

Date of experience: May 9, 2023
Canada
1 review
0 helpful votes
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Experience got 1 star only b/c I couldn't chose 0!
November 16, 2023

This was the worst online shopping experience I have ever encountered. Clothes didn't fit (were all too big) and of poor quality! When I tried to deal with return/exchange, it took multiple tries before reaching any kind of resolution. Even though I was not happy with the outcome, a portion of my purchase was to be refunded and after almost 2 months, I am still waiting for it to come through. Absolutely the worst customer service/experience I have ever had. Would definitely take a pass on shopping here!

Date of experience: November 9, 2023
Nevada
1 review
0 helpful votes
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Better luck next time...
June 2, 2022

Ordering, and wait time was as expected. I measured myself before ordering these items, but they were all too tight. I would like to return these items, but haven't done so yet. Ordering clothes online can be very tricky, when exchanging or returning them requires the back and forth with shipping, etc.

Date of experience: May 3, 2022
Ohio
2 reviews
0 helpful votes
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Frustrating
March 9, 2024

First I had trouble placing the order…it didn't want my Discover card, then put my order on hold and processed a second with a different card. After 2 weeks I found out the items were out of stock. Once they finally came in, they were not what I expected and are much too small. And now I have to pay for shipping again to return.

Date of experience: February 28, 2024
Nebraska
1 review
1 helpful vote
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A fabulous find!
May 4, 2023

Was nervous about ordering from an online company at first but took the chance. I'm so glad I did! Love all the items I purchased, They are stylish, lightweight for summer and comfortable. Not to mention very reasonably priced. So glad I found you!

Date of experience: May 4, 2023
California
1 review
0 helpful votes
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Laura
June 21, 2022

I had read some negative reviews, but my experience was only positive. Site was easy to use. Ordering was easy, and received my order of 4 items in about 2 weeks time. Website listed a phone number for customer service if I needed it.

Date of experience: June 21, 2022
Australia
1 review
0 helpful votes
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Happy,but a little pissed off
November 16, 2022

Everything, from ordering, delivery time, 3 out of four items were exactly as described. The 4th one was, I thought perfect too, but on the seam in the back of shirt there is a hole in it, can't be repaired without it looking crap.

Date of experience: November 16, 2022
Missouri
1 review
0 helpful votes
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Shorts cute. Too small. Can't figure out how to get a return request as I understand you have to request a return before you can re-send the item back. I ordered my regular size and I looked at their chart and it should've fit me but they don't. If anybody else orders these size up one or two sizes

Date of experience: July 7, 2023