business logo of Azzlee

Azzlee

azzlee.com
chic, casual womenAge 26-45, 46-60
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About the Business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Reviews Summary

Azzlee has a rating of 2.6 stars from 10,876 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Azzlee most frequently mention customer service, poor quality and return address. Azzlee ranks 27th among Women's Clothing sites.

service
4,004
value
117
shipping
124
returns
101
quality
348
This company does not typically respond to reviews

Instant Feedback

16,912 reviews
Canada
1 review
0 helpful votes
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Mother's birthday gifts
October 8, 2022

Bought these clothes for my mother's birthday. After a delivery delay, they did arrive in time and she is mostly very pleased with them. Thank you for the good customer service and good quality clothing and styles.

Date of experience: October 8, 2022
Texas
1 review
0 helpful votes
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Clothes are not true to size
June 20, 2023

Clothes run very small! I ordered a Size up from what I normally wear & they are still too small. Customer service will not respond regarding a return despite my numerous attempts to contact them. Very disappointed!

Date of experience: May 21, 2023
Australia
1 review
0 helpful votes
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Recently purchased tops
September 6, 2022

Unfortunately no notification that parcel had been delivered. The plastic parcel which had a tear was left on top of driveway pillar & luckily neighbour retrieved it before was rained on so would look into delivery company.

Date of experience: September 6, 2022
Florida
1 review
0 helpful votes
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Poor quality and terrible customer service
June 9, 2023

The clothes was very poor quality, sizing was extra large on some items and extremely small on others. Tried to return most of my order and no contact back from the customer service department after repeated attempts.

Date of experience: May 10, 2023
Missouri
1 review
0 helpful votes
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Overall Experience
June 8, 2023

It is always a risk to buy on line for someone like me who always feels the material of an item.

I would describe the material content ( cotton, linen, polyester), so one can make an informed opinion

Date of experience: May 9, 2023
New York
1 review
0 helpful votes
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Dress did not fit me properly. Return process is way to involved. I will not order again from Azzlee, not because of the product but because navigating your site is very involved. Never have had to send a tracking number for anything,

Date of experience: May 10, 2024
Iowa
1 review
0 helpful votes
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Shipping TOO long and sizing too small
February 14, 2024

Maybe I should have measured, but I ordered 1 size up from the size I wear in everything else I own and the items were still all too tight. Shipping took weeks to arrive - definitely not as advertised. On a positive note - the clothing is very pretty and I will be keeping as I am losing weight and these articles will be great goal clothing :)

Date of experience: February 7, 2024
Pennsylvania
1 review
0 helpful votes
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Adorable top
June 20, 2023

This top is very sweet and I loved it in the picture. The blouse is not very good quality. It's very thin cotton and I can't think of how it's going to wash up. I also ordered an extra large and it was way too small so I had to exchange it which took four or five weeks the whole transaction took about two months or so, I also got a pair of pants in this order that were just fine. They looked great after machine washing I would order from them again, but it does take a long time to get your order.

Date of experience: May 21, 2023
Colorado
1 review
3 helpful votes
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Sizes Run Very Small
May 4, 2023

I choose a dress and 2 shirts in the sizes I often wear at many other stores. Both were beautiful and exactly like pictures but several sizes smaller than I expected. I'm a plus size person and I can't get away with tight fitting clothes. They arrived as pictured and in a timely manner so I was thankful for that. If you order plus sizes I think ordering at least 2-3 sizes up would help you.

Date of experience: April 4, 2023
Texas
1 review
0 helpful votes
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Cheap and sizing is awful!
February 25, 2024

Ordered hoping for nice comfortable clothes for beach trip. So disappointed when received! Sizes were not accurate and materials were scratchy and cheap feeling. If you are going to sell to the American woman, you need to use American sizing. One particular outfit was a green pair of pants and a printed top, and the two greens were totally different and did not go together.

Date of experience: February 18, 2024
Australia
1 review
0 helpful votes
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Dissatisfaction
October 20, 2023

After waiting 2 weeks I contacted the company enquiring about my order I was then told it was out of stock I had to contact them they were not even polite enough to let me know.I was finally offered a refund which I am still waiting obviously they like holding onto my money.Would have liked the top.but that did not happen.

Date of experience: September 20, 2023
Florida
1 review
5 helpful votes
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Changed my review
July 25, 2022
Updated review

Love the styles but hated the fabric. Everything I ordered was thin and didn't maintain its size once I had them dry cleaned. I ultimately had to give away most of what I purchased because your return policy states we can't clean the items then return them. I suppose that's because you know once you clean them they won't fit any longer. I just think that's bad business practices. I won't be ordering anything from this company again.

Date of experience: June 25, 2022

Love the styles
June 5, 2022
Previous review

Love the styles

Date of experience: June 5, 2022
Minnesota
1 review
0 helpful votes
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Satisfied
May 15, 2024

Regretfully I had to return my purchases however I was greatly surprised with the graciousness of the customer service help I received from them.The response time was quick and efficient,very polite.
Good company to conduct business with.

Date of experience: May 11, 2024
North Carolina
2 reviews
0 helpful votes
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Where are my orders?
May 15, 2024

I ordered three items in two separate orders about 12 days ago. The "tracker" is no help whatsoever in knowing where the items are and when they might get delivered. We are very frustrated by being kept in the dark about the status of our orders.

Date of experience: May 8, 2024
California
2 reviews
2 helpful votes
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Purchase and return
November 10, 2023

Colors in sweater were not the same as photo online. Upon return which I still have not received my money credited back yet is a long process. Quick to take money, slow to return and product was not good color match.

Date of experience: October 11, 2023
Wisconsin
1 review
0 helpful votes
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Seizes are not accurate
February 25, 2023

Not satisfied with this company it is very hard to return. Only have 30 days and I have been emailing back and forth for a week already and still nothing. They want to give me 25 percent back and keep the stuff that doesn't fit!

Date of experience: February 25, 2023
Ohio
1 review
0 helpful votes
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Azzlee shop
June 18, 2023
Updated review

It's good! I love shopping online. However, with clothes you can't depend on the feel of the fabric or how it fits. Which is why I need to return a few items so I will know more about my experience when I finish my return.

Date of experience: May 19, 2023

It's good!
April 28, 2023
Previous review

It's good!

Date of experience: April 28, 2023
Florida
1 review
0 helpful votes
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Green Short Sleeve Cat Printed Blouse
May 22, 2023

I bought this blouse for my 98 year old mother who loves cats. She is tiny with a small frame. The Medium fit her well. She is 4'11 inches and weighs 120 pounds. The blouse is easy to wash, does not wrinkle, and looks awesome.

Date of experience: May 22, 2023
Illinois
1 review
0 helpful votes
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Shoppers should read carefully and allow for color variation.
October 12, 2023
Updated review

It was easy to order. Seemed to take a longer time to arrive than expected. Some colors are not true to pictures presented. Read materials and care instructions carefully. Nothing beats trying a garment on to make sure of the fit.

Date of experience: September 12, 2023

Fairly easy
August 18, 2023
Previous review

Fairly easy

Date of experience: August 18, 2023
New Jersey
1 review
1 helpful vote
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Got the clothes quickly - unable to return
March 3, 2023
Updated review

Got clothes quickly - they did not fit - unable to return them due to their policy that says they must send you instructions - emailed 4 times - no response on how to return these items. I think I will need to contact my credit card company…

Date of experience: February 1, 2023

Easy and quick
January 12, 2023
Previous review

Easy and quick

Date of experience: January 12, 2023