AvasFlowers.net

TERRIBLE! Paid $70 for autumn mum in chipwood basket w/ bow. Rec'd $7.99 half dead plant in regular plastic pot. No re-delivery or full refund. Offered $19.99. Cust service calls me but asks what my order # is? Transferred 3 times to be told no.

Ordered flowers at 10:30 am to be delivered by 1:00 pm to a local funeral home. Just found out about my fathers death that morning. Paid for expedited service. Flowers delivered the next day at 2:30 pm! No refund! The "Customer Service" associate took great pleasure in me getting upset the cocky little bastard. Having my CC company deal with them. Had I known...

Will not make the terrible mistake of ordering anything from this crappy so called company again.Wish there was a negative star option because that's what the deserve. This review is asking for proof of purchase. Can't give one because they never got delivered.

Ordered a hundred dollar tropical arrangement, with a golden orange orchid, and they sent one small, white orchid plant in a chintzy little pot-something I could have bought at Home Depot for $9.99. Totally furious and heartbroken, as it was to be a cheerful remembrance of good times past, meant to put a smile on the face of my dying brother. They thoughtlessly robbed me of that loving gesture.

Where to begin? Same day delivery ended up being 3 days late. Plus my order looks nothing like 'the similar' I put in my online cart. Plus they tacked on $9.99 for rush order when I didn't select that option. But they did respond to my complaint. I'm told I will be refunded a whopping $12. Yes ladies and gentlemen, I'm hit the jackpot. After getting charged $120 dollars for an arrangement, that I've honestly not seen a worse one. I can't save my money but hopefully can save yours. Save it and use a local florist. In fact I'm going to use only local and ask if they use this avasflowers.net. If they do, I'm leaving the store.

NEGATIVE 5
Me and
Husband sent flowers to my step daughter who lives in another state. All she asked for was for us to send her some flowers to school to make her feel special on her birthday. When she sent the picture of what she got, I was very very disappointed. It looks absolutely nothing like the picture. I read where it said they would try to make it similar but this is not similar. We paid $100 plus for this, a $1 tree looking bear and a card. Soooooo embarrassed. Never ever using these people again. I can't even get in touch with nobody.

Ordered flowers for my wife on the 17th which I never do because it's honestly way too expensive and stupid to buy dead for family members. It took until today for them to get them but only after calling these people three different times. Now that I see the reviews for this company online, I realize why, besides a corporate entity is there to make money not keep their customers happy and this is just another company that proves that point. I will never use them again.

No customer service; don't bother setting up a return call. Delivery was a nightmare, calls, texts, more calls. Awful! In the end, 75$ of flowers left outside without a knock in -10*.
Your return will be a Herculean Task. % of refund is minimal due to excessive charges and fees. Just the WORST experience EVER ordering flowers. Do NOT trust the reviews/rating posted on their site. Shame on you.

Placed an order for delivery, with a rush. 24 hours later, when the order should have already been delivered, received an email that there was an issue. I called and got passed around to three different people, who all had my order info, but asked the same questions over and over. Eventually I got left on hold, and then hung up on. Called back, now I'm irate. They tried to say their delivery people could now not deliver. DO NOT ORDER from Ava's Flowers, not reputable. Still on hold, ok'ed a different arrangement and still they are playing the game. Can't do less than one star, that's a problem.

Ordered the Sunshine arrangement online... Shown with Sunflowers and orange lilies plus other fall like flowers/colors. My daughter received the arrangement in 2 hours which initially I was happy. But wondered how the arrangement was made and delivered in such a short time. It dawned on me the arrangement was already made and in the shop. List price $45.99. After all was said and done...? Service charge?, tax and delivery charge.( it was supposed to be free delivery) the total was $94.00 Very unhappy. Wanted them replaced They offered me $10.00 for my trouble... Never again and I suggest NO ONE use this company. Unfortunately unable to send photos

We were both embarrassed and horrified at the lavender sympathy spray that was sent in our names for our deceased relative in the funeral home. What was supposed to be a medium size spray, contained 9 roses, 7 of them drooping and dying and chrysanthemums that had petals crushed and falling on the floor. I left a message for a supervisor to contact me but have not received any response. I paid $183.47 total for this gross spray. The order number is #*******. Janet J.

I know they say it may not look exactly like what it did online but this wasn't even close. My kids could have put something better together than what I got. Was very disappointed. The delivery response time was fabulous but that's about it. Embarrassing to send those kind of flowers to somebody

Is very sad that a company with so many positive reviews would have not delivery the flowers to my father's funeral, never received a call or an email saying anything about it. When people are going through tough times the last thing we should worry about is some flowers to be delivered on time. Very bad service, I have never leave a bad review even if I didn't like the service but what this company did specially during that day is unacceptable. So unprofessional.

Customer service never picked up. Just a recording.
The supermarket delivered my $95 bouquet. Complete rip off no balloon no card and no florist. Hit the vase or purple flowers as shown. Threw away my money and this was a special person to me.sun moon and star bouquet. This is not the cobalt vase mentioned. I balloon and no card. Very small cluster bouquet. Not $95. And no customer service. Very dissatisfied and disappointed.

This has been the worst floral order experience I've ever had! First, the floral arrangement that they delivered, looked absolutely nothing like what I ordered. The flowers were not even similar and the size was ridiculously small. There were several broken stems. I was so embarrassed. Second, they do not respond to customer service emails. Then, when I called twice, they disconnected the call both times. This company is just out to scam you.