You don't get lower than this scum of a company to steal from good people during their time of great disparity and mourning. Ordered over $1300 worth of funeral flowers. We never got to keep about $700 worth of funeral flowers including the casket spray to place on top of his casket to celebrate the life of my grandfather. You can see for yourself what we received instead because the "florist" who works out of her mom's house or her mom is the florist (we got the run around) sent us dead flowers.
When I placed the order, they ensured me everything would be OK, flowers would be fresh, last 3 days (the length of our traditional funerals), and be on time. We only received 3 floral arrangements out of 8. My family had to run around the night before the funeral, to Walmart and other grocery stores to find enough flowers to buy to put in vases, so we'd at least have something.
It was a nightmare dealing with this company. Oh boy, the run around they will give you and I spoke to so many people I documented at least 6. They do NOT honor their customer satisfaction statement they have plastered on the top of their website. I filed with the BBB in NJ and they still did not bother to respond or refund any of my family's money.
I have posted reviews on other sites, but avas goes around and gets these reviews taken off so they will seem like a decent company, but from my experience, they are not. They are a take your money and run type of deal.
I've never wished badly for anyone, but I certainly hope karma catches up to this company real soon and shuts its doors. Just find other reviews. They're all similar to mine here.
Included are pictures of what we received so you can see for your self how their quality premium flowers look like.
Such a beautiful arrangement of flowers! I definitely recommend them! Thank you for helping make a special day even more special!
Avasflowers has very good service! I will defiitely use them again! They have very pretty designs and great delivery services!
I placed an order for a funeral plant for a friend's wake/funeral with two days notice to be sent. They called me the day before delivery telling me they couldn't find a florist in that town to deliver to that funeral home and for just $20 more, they would find someone to deliver the order to the funeral home. I told them I wasn't paying $20 more for them to Google a florist and place an order because I could do that! I told them to forget it and refund my money. They told me they had to charge me $18.95 handling fee in order to cancel my order. I told them they are not getting one more cent of my money. I asked to speak to a supervisor and of course, there was "none available" but Eric was authorized to refund my money after 10 business days. I said no, I want my money refunded now and he could give me the cancellation number. He said he could not provide that at this time. Long story short, I "Googled" a florist near the funeral home, placed the order (cheaper) and then proceeded to call my credit card company and placed a formal dispute. DO NOT USE AVAS FLOWERS! THEY'RE A SCAM!
I ordered online a LAVENDER funeral spray with writing on the ribbon, what professional Company would write on the ribbon in black marker TOTALLY DISAPPOINTED
I ordered flowers for Mother's Day. They never came. Waste of $75! Can't get ahold of customer service either!
No support. Order terms never shared. Their phone system is simply a set of notifications to cover their $#*!. COMPLETE SCAM
From the colors to the quality, the flowers were great. Service was also excellent. She received several comments on them.
They flowers and teddy bear were beautiful and very lovely. It put a big smile on a pretty girls face!
Flowers were great. Very pleased with the arrangement and quality. Balloons really helped for the occasion.
When you order from them they actually deliver the flowers for you very quickly nice an easy. I loved the service I would recommend them to anyone!
Items not received, unable to speak to a customer representative. Unable to get any info on order…..
Gorgeous flowers and great service. Would recommend them to other people. So many options and choices of flowers.
We ordered a bouquet for Mothers Day and girl nothing near what we ordered. Totally unhappy and feeling ripped off.
They were able to get what I requested on the day I requested them delivered and the recipient loved it!
Was never delivered! Spent $80. Do not use this company! This company is a scam and do not use. I repeat do not use!
They make guarantees they never intended to honor. They will not even refund you. Your arrangement will be sent 2 weeks later & the don't care.
Beautiful floral arrangement, and arrived when expected! Thank you so much! I will definitely order from Ava's again!
My grandma received her flowers in a perfect timely manor. She absolutely loves them. The website was super easy to use as well.
Answer: It's a scam. Very dishonest company. They advertise with a very detailed picture of their flowers, sizes and pricing. When my daughterv received these flowers they didn't look anything like the picture online. I wish I could attach a photo from my galleria for you to see. The picture tells the true story
Answer: I thought they were a local florist. Bc when I typed in the city and Avas Flowers popped up. They are NOT a local company and they are NOT a florist company per se. The Real business name is Flowers Tech Center, Inc... doing business as Avas flowers. They are out of New Jersey and they contracted florists in your local areas nationwide. They don't make the bouquets and the ones on the website are nowhere near to what you're getting. Which is CRAP! LEFTOVER flowers thrown together LAST minute and supposedly delivered fresh from their warehouse. FRAUD & SCAMMERS! Use your local florists or buy them from your grocery store which would be much better and NOT costly. Save yourself time, money and headaches from rude customer service reps and all you get is the run around and lies.
Answer: Phone tree hell. Very lengthy messages that you have to listen to in order to get the prompts.
AvasFlowers.net has a rating of 1.2 stars from 685 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AvasFlowers.net most frequently mention customer service, next day and local florist. AvasFlowers.net ranks 263rd among Flower Delivery sites.