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AvasFlowers.net

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Wisconsin
8 reviews
35 helpful votes
Follow Bo X.
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You don't get lower than this scum of a company to steal from good people during their time of great disparity and mourning. Ordered over $1300 worth of funeral flowers. We never got to keep about $700 worth of funeral flowers including the casket spray to place on top of his casket to celebrate the life of my grandfather. You can see for yourself what we received instead because the "florist" who works out of her mom's house or her mom is the florist (we got the run around) sent us dead flowers.

When I placed the order, they ensured me everything would be OK, flowers would be fresh, last 3 days (the length of our traditional funerals), and be on time. We only received 3 floral arrangements out of 8. My family had to run around the night before the funeral, to Walmart and other grocery stores to find enough flowers to buy to put in vases, so we'd at least have something.

It was a nightmare dealing with this company. Oh boy, the run around they will give you and I spoke to so many people I documented at least 6. They do NOT honor their customer satisfaction statement they have plastered on the top of their website. I filed with the BBB in NJ and they still did not bother to respond or refund any of my family's money.

I have posted reviews on other sites, but avas goes around and gets these reviews taken off so they will seem like a decent company, but from my experience, they are not. They are a take your money and run type of deal.

I've never wished badly for anyone, but I certainly hope karma catches up to this company real soon and shuts its doors. Just find other reviews. They're all similar to mine here.

Included are pictures of what we received so you can see for your self how their quality premium flowers look like.

Date of experience: May 2, 2017
Washington
1 review
0 helpful votes
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Fast and beautiful
April 27, 2023

Such a beautiful arrangement of flowers! I definitely recommend them! Thank you for helping make a special day even more special!

Date of experience: April 27, 2023
Texas
1 review
0 helpful votes
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Very Good Service!
May 21, 2023

Avasflowers has very good service! I will defiitely use them again! They have very pretty designs and great delivery services!

Date of experience: May 21, 2023
Illinois
1 review
1 helpful vote
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I placed an order for a funeral plant for a friend's wake/funeral with two days notice to be sent. They called me the day before delivery telling me they couldn't find a florist in that town to deliver to that funeral home and for just $20 more, they would find someone to deliver the order to the funeral home. I told them I wasn't paying $20 more for them to Google a florist and place an order because I could do that! I told them to forget it and refund my money. They told me they had to charge me $18.95 handling fee in order to cancel my order. I told them they are not getting one more cent of my money. I asked to speak to a supervisor and of course, there was "none available" but Eric was authorized to refund my money after 10 business days. I said no, I want my money refunded now and he could give me the cancellation number. He said he could not provide that at this time. Long story short, I "Googled" a florist near the funeral home, placed the order (cheaper) and then proceeded to call my credit card company and placed a formal dispute. DO NOT USE AVAS FLOWERS! THEY'RE A SCAM!

Date of experience: June 14, 2018
California
1 review
0 helpful votes
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Do Not Use This Company AVAS FLOWERS
August 10, 2023

I ordered online a LAVENDER funeral spray with writing on the ribbon, what professional Company would write on the ribbon in black marker TOTALLY DISAPPOINTED

Date of experience: August 10, 2023
Canada
1 review
0 helpful votes
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No flowers
May 16, 2023

I ordered flowers for Mother's Day. They never came. Waste of $75! Can't get ahold of customer service either!

Date of experience: May 16, 2023
New York
2 reviews
0 helpful votes
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No support. Order terms never shared. Their phone system is simply a set of notifications to cover their $#*!. COMPLETE SCAM

Date of experience: April 12, 2021
Minnesota
1 review
0 helpful votes
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Beautiful
June 19, 2023

From the colors to the quality, the flowers were great. Service was also excellent. She received several comments on them.

Date of experience: June 18, 2023
Florida
1 review
0 helpful votes
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Very lovely
May 6, 2023

They flowers and teddy bear were beautiful and very lovely. It put a big smile on a pretty girls face!

Date of experience: May 6, 2023
GB
1 review
0 helpful votes
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Birthday Flowers
July 13, 2023

Flowers were great. Very pleased with the arrangement and quality. Balloons really helped for the occasion.

Date of experience: July 12, 2023
Washington
1 review
0 helpful votes
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Amazing service!
August 3, 2023

When you order from them they actually deliver the flowers for you very quickly nice an easy. I loved the service I would recommend them to anyone!

Date of experience: August 3, 2023
Connecticut
1 review
1 helpful vote
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The worst
July 6, 2023

I placed an order for a friend in hospital. The surcharge was outrageous and the delivery was never made.

Date of experience: July 6, 2023
West Virginia
1 review
0 helpful votes
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Items not received, unable to speak to a customer representative. Unable to get any info on order…..

Date of experience: February 15, 2024
Utah
1 review
0 helpful votes
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Beautiful flowers
July 24, 2023

Gorgeous flowers and great service. Would recommend them to other people. So many options and choices of flowers.

Date of experience: July 23, 2023
Georgia
1 review
0 helpful votes
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Bait and switch
May 10, 2020

We ordered a bouquet for Mothers Day and girl nothing near what we ordered. Totally unhappy and feeling ripped off.

Date of experience: May 10, 2020
Illinois
1 review
0 helpful votes
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They were able to get what I requested on the day I requested them delivered and the recipient loved it!

Date of experience: June 9, 2023
Indiana
1 review
0 helpful votes
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Was never delivered! Spent $80. Do not use this company! This company is a scam and do not use. I repeat do not use!

Date of experience: August 31, 2023
Texas
1 review
0 helpful votes
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They make guarantees they never intended to honor. They will not even refund you. Your arrangement will be sent 2 weeks later & the don't care.

Date of experience: January 27, 2019
Kansas
1 review
0 helpful votes
Follow LaTanya S.
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Beautiful floral arrangement, and arrived when expected! Thank you so much! I will definitely order from Ava's again!

Date of experience: April 19, 2023
Oregon
1 review
0 helpful votes
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My grandma received her flowers in a perfect timely manor. She absolutely loves them. The website was super easy to use as well.

Date of experience: July 29, 2023

Overview

AvasFlowers.net has a rating of 1.2 stars from 685 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AvasFlowers.net most frequently mention customer service, next day and local florist. AvasFlowers.net ranks 263rd among Flower Delivery sites.

service
277
value
277
shipping
257
returns
194
quality
251
+272