AvasFlowers.net

I called twice to make sure my
Order would be delivered at a specific time and it was never delivered!

Thr plant was beautiful and delivered on time.
Great service and wonderful arrangement.
It made the day a little brighter.

I placed an order this morning and asked for the flowers and candy to be delivered tonight. They told me yes they would have them delivered today after 4:30pm. No communication saying they delivered so I checked online to see why they were not delivered. Now they say Monday and they don't have the flowers needed for that arrangement I chose so they will substitute. No phone call, no text, no email to tell me it wont be delivered today. I called them and all they can say is I'm sorry but we cant deliver today it will be Monday. I didn't pay for flowers to be delivered on a different day. I needed the flowers to be delivered to a family member today. If they need to change a delivery date then they should contact me to see if its ok and let me make the decision. They don't know the situation of why I needed the flowers today and to assume its ok to change the arrangement and delivery date is NOT ok. Never will I use them and I recommend no one orders from them. I canceled my order and went with a better company. #Flowerpatch

Regarding order # ******* I don't have time to call and sit on hold for another hour. On Tuesday September 3 I placed an order on line for a plant $73.00 to be delivered to Faith Baptist Church in Hines Oregon by 11:00 am on Saturday September 7th. I called in at 1:15 on Saturday and spoke to two different representatives and was on hold for almost an hour and no one was able to tell me what happened to my order or why it was not delivered. I said that we were going to be at the church until 3:00 if they could just have it delivered that they could call me and I would come out and get it. That didn't happen and no one could answer as to why it wouldn't be delivered. The only option was to have it delivered to a home address the next day Sunday September 8th
It was not delivered or attempted to be delivered! My husband took over the call and relayed the extreme frustration and disappointment and was told that it would be discounted to a total of $11. Not discounted and refunded $11. This has been the worst experience and customer service I have had. If it was not going to happen a call to let me know would have been appreciated and would have allowed me to make other arrangements and not have to deal with all of this crap while at a funeral.

Website did not work. Phone service was terrible. Turned out to have extra fees. Do not use this company.

The flowers were old and ugly. The stems were like hollow wood. Was a surprise for my mom who just finished cancer treatment

Me and my wife just orderd 2 arraingments to be deliverd today and when we called to see were they were they said that they would be del tomorrow and instead of flowers they would be rosses they i autherized wich i did not. So i said just cancel it they they cant. I said just refund they wer can only give half back when theyn did not del anything. How are they still on the internet, taking advantage of pewople in their time of sorrow. How does the bbb/ag/law enforcement and anyone else looking at these $#*!s.

Really fast delivery good prices and good updates on the order itself definitely will buy from here again

FRAUD! One word that sums it up. I ordered a pastel sympathy bouquet PREMIUM size with banners and card. NOT only did they "not deliver" a bouquet but also LIED about it. They took my money over $200 but delivered NO flowers for my aunty's funeral. The WORST business ever! Don't bother ordering anything from this business. They claimed they delivered it to the funeral home, but the customer service rep (John) said they delivered it to the church. So which is it? And if the bouquet they claimed was delivered to church or funeral home, It was NOT a PREMIUM PASTEL SYMPATHY BASKET FLOWERS, DID NOT HAVE ANY BANNERS OR A CARD ATTACHED TO IT AS ORDERED, but it was PATHETIC looking and looked like someone just threw some LEFTOVER flowers together LAST minute and there you go! The bouquet was PATHETIC looking! If that's the bouquet they claimed it was delivered. You be your own judge! Go on avasflowers.com and look at the photo of a PASTEL SYMPATHY BASKET and compare it to the photo of the sickly looking bouquet they delivered. Attached below. IT'S PITIFUL!

I ordered flowers to my mom for mother's day and no flowers! Very disappointing! Never will I order from here again! Don't waist your money

I paid a little extra on my order and it wasn't even close to being the same as it did in the pictures! Waste of Money! Do not buy from them.

Thanks for your efficient and quick service. The flowers were lovely. They were loved by my aunt and it made her day

Avoid at all costs! Only order if you want an arrangement that doesn't represent the photo, delivered to the WRONG PLACE, and delivered 3 days late. Fraud, they put in their system and emailed my husband on WEDNESDAY 2/14 that the arrangement was delivered but on FRIDAY 2/16, today I was called by a stranger to tell me that my flowers has been abandoned at the wrong place and wanted to know if I still wanted them. I wasn't at work but at home. I later received a call from their "customer service" and he and I spent a good amount of time arguing over the address and the fact that the company falsified delivery information. I had to remind the customer service person that I know the address of my work and I seem to be able to find my way there without any issue and don't arrive 3 days late and to the wrong place.
After I promised that I was going to leave reviews and contact the BBB, he said he would reach out to the sender to make it better.
He called my husband and tried to scam him into another arrangement.
Please avoid this company. Save your money and buy from the guys selling on the streets, they're not trying to scam you like these theives.

Never received mom's 75 th birthday arrangement after confirming with live representative. Birthday gift ruined

It was a gift so I never saw the arrangement but my sister loved them. Daisys are her favorite. Delivery went without a hitch

I have never been more disappointed in a flower delivery company. I ordered flowers for a friend who was going through a tough time. The flowers never arrived, I received a message from Ava's Flowers saying delivery complete. THERE WAS NO DELIVERY. Two days later and the flowers still have not arrived. I spoke to a customer service rep earlier today, they said there was an error and their system marked the flowers delivered so the order was not sent. This person assured me that they will remedy this due to their error, and the flowers would arrive by the end of the day. Just now, I get another text message saying they were delivered, again no delivery…. Again spent 20 minutes off and on hold with yet another rep who claims, there is another error on there end and that there was no delivery. Another issue is that they actually charge an additional $2900 "service fee" on top of your order…. This is in addition to a delver fee. BEWARE, DO NOT COUNT ON THIS COMPANY FOR FLOWERS for a special occasion. They are not local as they advertise. I would give this company zero stars!