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How would you rate Avas Flowers?
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Texas
1 review
1 helpful vote
Follow Elon M.
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Horrible service. Do not pay extra for the "get your ordered delivered before 2pm" because they won't. They didn't even send me an email/text that it was eventually delivered. Customer service wasn't helpful. CARLA, MICHAEL, and ERNEST guaranteed me that my order was going to be delivered but it didn't. Please find another way to deliver flowers to your love ones because you will be dissatisfied and disappointed using Ava's Flowers.

Date of experience: August 25, 2023
New York
1 review
0 helpful votes
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Not happy
April 4, 2023

Ordered flowers for my daughter from their site. Received a email they didn't have it to pick out of the 4 they offered which wasn't even close to what I ordered thinking for the price they will make it look pretty, not very pretty very plain uncolored, very disappointed

Date of experience: April 4, 2023
Australia
2 reviews
1 helpful vote
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I didn't check reviews and too late when I saw the reviews of this Avas Flower scammer. They charged an additional USD25 plus tax fees cost me over USD100 and they are not reachable /contactable due to an international buyer when I'm asking for refund, I ordered flowers for my friend in the USA for her bday. The flower never exist. Disaster. I really hope the local police do something about this scammer. Its about time, one day these scammers face their own karma ripping off people's money.

Date of experience: August 22, 2022
Pennsylvania
1 review
0 helpful votes
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Not happy
May 1, 2022

I thought I was ordering from a mom and pop store. I was totally disappointed. I ordered a medium size centerpiece and a small was delivered. The flowers were for Easter dinner. The flowers came with RED candles. I was refunded the $10 difference between centerpieces but that doesn't lessen my embarrassment when the hostess put the flowers on the dinner table.

Date of experience: May 1, 2022
Florida
1 review
0 helpful votes
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Flower's ordered on Thursday and promised to deliver on Friday or Saturday or Sunday which was Mother's Day by 7:00pm. At 1:30 pm I received a text telling me my order was cancelled and was refunded, very disappointing as by then it was too late to order from another vendor

Date of experience: May 15, 2023
Florida
1 review
0 helpful votes
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Ordered for Christmas for my mom. Was assured delivery would be on 24 December. Recoeved call on 23 December informing me delivery would be on 27th as well as needed to substitute flower arrangement. Buyer beware never again will I attempt to do business with this vompany.

Date of experience: December 23, 2023
Massachusetts
1 review
0 helpful votes
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Ordered on12/22@ 930am for same day delivery. Christmas arrangement fir my daughter. I order the $65 size. Total was $160, I said why, I have free delivery. Final was $108, still too much, but i did it. The flowers chose were beautiful. Received text to call, could not make my delivery. I tried to cancel, they woukd not allow. Told it would be delivered next day. It was by 530pm. Received $30 refund. Flowers came in a vase too small for the flowers, no ribbon, no pretty Christmas decorations as in the picture. Looked like someone went to a supermarket, bought flowers, dropped then in a small glass and delivered. This is a fake company, not family owned, its a scam. I am embarrassed I fell for it. My payment is being disputed. NEVER ORDER FOR THIS SCAM COMPANY.

Date of experience: December 26, 2022
Massachusetts
1 review
0 helpful votes
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Poor quality high prices
October 18, 2023

If you need to get a good arrangement of flowers go to the grocery store, don't waste your money at Avas this arrangements are a joke and the customer service is poor I ordered and they sent me an arrangement of dead flowers and when I called they had a lot of excuses poor quality service is $#*!ty

Date of experience: October 18, 2023
Florida
2 reviews
0 helpful votes
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Misleading advertising, terrible serice
December 25, 2020

I ordered from Avas Flowers because their advertising suggested that they were a local flower shop in Tempe, Arizona. In fact I now know they are brokers, just like FTD or Teleflora. I ordered a very expensive bouquet for delivery by December 24th, for a Christmas present. The phony confirmation they sent for the order stated they would probably deliver on the 23rd of December. Christmas had now come and gone, and they are telling me the delivery is scheduled for the 28th of December. In reviewing their complaint policy, they state in the small print that orders placed with 4 days of a holdiday are not guaranteed, but nowhere in the ordering process is that disclosed. They have ruined a Christmas celebration for my family, and for that, I will recommend that prospective customers look elsewhere for for an honest and professional florist. One star is too generous for these scammers.

Date of experience: December 25, 2020
Ohio
1 review
0 helpful votes
Follow Tina R.
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Disappointed
July 17, 2022

Wish I had read the reviews before I placed my order. Called on Friday to have flowers delivered on Saturday and was told I would get an email after they had been delivered. By Saturday afternoon, when I hadn't heard anything, I called them only to find that my order would not be delivered until Monday. My sister was having her last chemo treatment and we wanted flowers delivered to her on that day only! By then, it was too late to have another florist deliver that day. They offered me $10 off if I would keep the order… Told them that I wouldn't keep the order even if they did it for free. I don't reward bad behavior or bad business.

Date of experience: July 17, 2022
California
1 review
0 helpful votes
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Terrible service / SCAM
February 24, 2022

I placed an order for medium angel plant. To be delivered same day due to a death in the family. I promptly got a receipt with confirmation and order details: They got the recipients name wrong, they got a small plant instead of medium, it would be delivered the next day after I was told it would be the same day. I tried canceling the order literally 10 minutes after placing the order and they said they couldn't cancel it. Buyers beware

Date of experience: February 24, 2022
Texas
1 review
0 helpful votes
Follow Mike E.
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Avas Flowers is an absolute ripoff. They will steal your money and not deliver your flowers. Attempted recovery of money is a waste of time. They will tell you someone will call you and they will not. Total run around.

Date of experience: January 24, 2024
North Carolina
1 review
0 helpful votes
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Horrible
June 28, 2023

I would give them no stars if I had that option. I really wanted to surprise my aunt with a beautiful bouquet of flowers for her bday yesterday. I paid a high service fee and was promised same day delivery, only to have her not receive them. My bday present to her was ruined. When I called Avas Flowers, a rep told me there was a problem with the delivery driver and they would attempt the next day. NO. Refund me please. Very unprofessional. NO contact whatsoever regarding the delayed order and issues. I ordered at 11am, and was promised it would be delivered by 7pm. Do not use them!

Date of experience: June 28, 2023
Sweden
1 review
0 helpful votes
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Don't trust to website!
February 12, 2023

I ordered flowers from avas.it is completely different from the photo that i had selected my flowers from website.i ordered from another country for valentin's day and i wasted time and money and i disappointed with my choice.don't trust to the pictures that avas uploaded in websites!

Date of experience: February 12, 2023
Illinois
1 review
0 helpful votes
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Flower No Show
October 2, 2022

I live in Illinois and order flowers for a wake in Florida. Avas promised to deliver the flowers on 10/02/2022 to the funeral home by 11:00am. The flowers never made it to the funeral home. How disappointing! I paid 133.69

Date of experience: October 2, 2022
Massachusetts
1 review
1 helpful vote
Follow s m.
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Avas are not "local" as they claimed and my order of flowers did not arrive at the funeral as intended. When I phoned and tried to get more information I was constantly put on hold. Eventually the ceremony started WITHOUT my flowers arriving, then they called my cell phone numerous times DURING the funeral. It was a total disaster.

Date of experience: January 4, 2023
Arizona
1 review
0 helpful votes
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Not good business
December 9, 2022

I ordered flowers for a friend who was in the hospital, I picked same day delivery, well the flowers never came and she was sent home. I called and they were nice enough to change the delivery to her address but couldn't explain.wjy they weren't delivered.the day before. Then later in the day I get a text that I need to pick different flowers so I go online to do that and find out they now can't deliver until the next week. I told them that was unacceptable since I paid for same day delivery, after two phone converaations I just asked for my money back and ordered from somewhere else. I thought I'd give them a try since they came up in a search and looked like a decent company, in future I'll stick to those I know. What a shame.

Date of experience: December 9, 2022
Texas
1 review
1 helpful vote
Follow Cherie M.
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Searching for a "local" florist to send a thank you/birthday I found Avas Flowers. On check out, there is a "service fee" that was half the cost of the floral arrangement I ordered. My sister LOVES fresh cut flowers, not so much plants... Avas delivered a plant and NOT what I ordered. Upon some research, it appears that Avas Flowers is not located in Middletown, RI but possibly in NJ (?). A replacement was requested of the arrangement that was ordered... looks like they may want to take the plant back which is fine with me but my sister may "regift" this to someone. It was requested in my complaint to Avas that they call here ASAP if they are going to deliver what was ordered and they will want the plant back. I don't have much faith that Avas Flowers will do the right thing. They will NEVER get my business again (turns out, my sister was also robbed by this company for an arrangement for a memorial service... if I had only known).

Date of experience: November 21, 2023
Kentucky
1 review
3 helpful votes
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WHAT A JOKE!
January 23, 2023

WHAT A JOKE! I wish I had read these reviews before I paid $75. On that so called
"Artist Arrangement" sent to the hospital for a very good friend...A 5 year old could have done better! How embarrassing! I pray others read reviews before wasting your time and money for crap! Take my word for it...how embarrassing and you should be
ASHAMED OF YOURSELVES.GAG GAG SPIT SPIT! Ava florist is A JOKE!

Date of experience: January 23, 2023
Georgia
1 review
0 helpful votes
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Complete let down
September 24, 2023

I gave more than a week's notice on an order of balloons to be delivered to my hotel as a surprise for my daughter's 13th birthday. They called me numerous times while I was on my flight to Florida to tell me they did not have enough balloons to deliver. My flight was at 2 pm and they didn't try to get ahold of me until close to 4 pm. Once I got to the airport I called them back and they continued to put me on long holds. I asked them why they didn't get more balloons if they new they had an order in a week and why they didn't notify me until late in the afternoon so I couldn't make other arrangements. They wanted to deliver them the next day in the morning but this defeated the purpose of the surprise.
I gave them one start because they did give me a full refund but the moment was lost for my daughter.

Date of experience: September 24, 2023

Overview

Avas Flowers has a rating of 1 stars from 665 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Avas Flowers most frequently mention customer service, next day and local florist. Avas Flowers ranks 265th among Flower Delivery sites.

service
452
value
435
shipping
408
returns
322
quality
379
+345