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Autohance

Overview

Autohance has a rating of 4.1 stars from 2,391 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Autohance most frequently mention and best price. Autohance ranks 801st among Auto Parts sites.

service
13
value
13
shipping
13
returns
9
quality
12
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9,668 reviews
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chad j.
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Great buying experience, unbelievable pricing, and courtesy staff. Joe spent countless hours making sure all applications for the products purchased were correct and fit. I have also referred several people who have made several different purchases and they can't believe the knowledge of the product, the courtesy the staff has provided, and the pricing just can't be beat. I will continue to send AutoHance customers and I have already made two more purchases.

Date of experience: July 1, 2016
Texas
1 review
0 helpful votes
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Best price I found on 2 different air intakes. I will continue to order from them and recommend to family and friends.

Date of experience: September 27, 2022
Shawn O.
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Took a bit to get shipping confirmation to track package and box was a little rough (pieces sticking out) when it arrived but nothing was ultimately damaged. All good.
Not autohances problem due to shipper

Date of experience: May 16, 2020
Roger W.
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The box the product was shipped had some damage. I did as much of an inspection as I could w/o unpacking as my truck will not be delivered for several more weeks and I need to move it but it appears undamaged best I can tell. I will know when I go to install and I can comment on the product then.

Date of experience: March 24, 2017
Mark N.
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It was shown as being the polished intake on your website and was the powder coated black when it arrived. That was disappointing. Other than that I'm happy. Unless you would be willing to exchange it for the one that's advertised.

Date of experience: August 29, 2016
Michael S.
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As long as the shipping and delivery are fast then I will be very pleased. Easy website to navigate and had many options at far cheaper prices than other websites. After receiving my first shipment, I realized that I didn't get my whole order. Ordered a kit that included brake pads and rotors and only got the rotors. Customer service was above average, they fixed the situation but just took a little while to get on the phone with somebody. They fixed the whole situation in less than a day and my new shipment with the correct parts came on Tuesday, when they shipped on Friday. They fixed everything fast and it wasn't much of a hassle.

Date of experience: April 5, 2018
D F.
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A+ No complaints!
July 16, 2018

A+ No complaints! I never heard of autohance and this was my first time ordering from there, i ordered front and rear ebc brake pad and rotor kits for my Acura TL! Package came on time customer service is fast and responsive i will purchase again!

Date of experience: July 16, 2018
Ken J.
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The price was right however the order remained unfilled for 5 business days before it got shipped. Then it took an additional 4 business days to get to my place. Like I said price was right however but it took longer than necessary to be received. Buy if you're not in a hurry.

Date of experience: April 30, 2020
Jerome F.
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This experience has been really awesome
May 5, 2018

This experience has been really awesome. Service was on point, quick responses to email with accurate descriptions and solution's to my concerns and the price was great. I'm even super pleasantly surprised with the super fast delivery. Thanks again, great shopping experience 100%

Date of experience: May 5, 2018
Rick A.
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Great communication!
April 20, 2019

Great communication! I was contacted immediately for a accurate ETA on my overnight part. Price was great and customer service was as well. Will definitely be shopping here for all my future car accessories.

Date of experience: April 20, 2019
MILTON H.
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Smooth easy order, we will see how long it takes to get my order. So far so good!

Update, got my parts in a very nicely done parcel in perfect condition. Exactly as they advertised it would be. Highly recommend this company because what you see is what you get. Milton in Stayton Oregon

Date of experience: June 8, 2020
Nicholas P.
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I made a mistake on my order because I ordered a part for another vehicle. Customer service corrected it and got my intake to me in 2 business days once I validated the correction. Excellent communication and Custer service. Makes my abarth sound mean too!

Date of experience: April 13, 2020
Jesse B.
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Overall the experience I had with autohance was straight forward and simple. Not only did they get my exhaust system to me fast, they gave me free shipping and beat the next best price by $200. There was no damage to the packaging and I'm loving my new exhaust system.

Date of experience: July 5, 2020
John L.
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I had too look all over to find out if the exhaust I ordered was direct bolt on or not. It would have been useful info to have under the description. It also would have been nice to know exactly what was in the box and other thing I might need to complete the install, but it worked out fine.

Date of experience: December 8, 2015
Nathan S.
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Quick shipping and great service
March 19, 2016

Quick shipping and great service. The original ones I ordered were back ordered even though the website said in stock, but they called me and very quickly fixed the issue by offering me the next level up system. Very nice and professional on the phone.

Date of experience: March 19, 2016
North Carolina
1 review
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Awesome
September 7, 2022

Glad I decided to finally invest in a stage 2 intake. My package arrived untouched (no kicks) an came with all advertised hardware.

Date of experience: September 6, 2022
Jim K.
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More Product info
June 5, 2018

More Product info. Should be made available without having to request same. Installation Hdw. Was complete but Part # ******* (3/8 - 24 x 4 HHCS) had badly damaged threads and required repair using a machinist's threading die to make the part usable. Plastic thread protectors are highly recommended for packaging and shipment.

Date of experience: June 5, 2018
Cindy H.
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So far so good
November 1, 2018

So far so good. I'll let you know when I receive the tonneau cover. Only reason for 4 rating is because product came damaged. Not Autohance problem. Shipper issue. It has been reshipped and were very easy to deal with. 5 star for Autohance

Date of experience: November 1, 2018
Jon S.
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1
January 7, 2019

1. Should be able to filter front from back brakes Seperately. Item was very slow to ship. I realize it was ordered near holiday but a shipping label wasn't created until I inquired. No acknowledgement or apology, Just a shipping update. (yes acknowledgement & sincere apologies still mean something) Could have been handled better.

Date of experience: January 7, 2019
Mike T.
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I'm happy with my purchase I even made a 2nd order the next day due to the ease and smoothness of everything,However I had a issue with a gasket that I was unsure of it's reliability.I was contacted and instructed to send pics of damage.No one has reached back out to me and let me know that that would not bother or harm performance or it should be replaced.I sent a email back as a follow up and no reply.if it's ok to use and that's normal I'm fine with that I don't know but at least communicate that by phone or email.

Date of experience: January 31, 2019