A Trustworthy company. Never thought that i will be able to buy a used car sitting in Germany but it happened. Website is easy to use and they tell everything upfront.
An excellent company with a wide range of products, reasonable prices and quality service.
The transaction went quickly and efficiently!
I recommend this auction to everyone. Low prices, large selection of cars, quality support on the site. Very easy to choose a car. Very happy with your work!
I am extremely disappointed and angry with Autobidmaster online car auction. After purchasing Toyota Camry SE 2023 from them, I discovered that the vehicle had hidden rear end damages that had been covered up by the seller at auction. When I brought this to the attention of Autobidmaster customer support, they were unresponsive and unhelpful.
To make matters worse, the cost of repairing these damages was estimated to be over $2760, which was a significant amount of money that I simply did not have. I felt completely cheated and betrayed by the dealership, and it is clear that they were aware of these damages and chose to deceive me in order to make a quick sale.
The Autobidmaster's lack of transparency and disregard for their customers' safety is completely unacceptable. I am appalled by their behavior and would strongly advise anyone considering doing business with them to think twice. Autobidmaster clearly do not care about their customers' well-being or satisfaction and are willing to do whatever it takes to make a profit, even if it means deceiving and cheating their customers.
Overall, I am extremely dissatisfied with my experience with Autobidmaster online car auction and would advise anyone looking to buy a car to find a more reputable and trustworthy used auto auction.
As a customer of Autobidmaster online auto auction, I had a truly terrible experience. From start to finish, it was nothing but frustration and disappointment. The website itself was clunky and difficult to navigate, with confusing menus and a lack of clear information about the cars available for auction.
When I did manage to find a car that I was interested in, the bidding process was a nightmare. The site was slow and unresponsive, and it was impossible to tell if my bids were even registering. I lost out on several cars that I was really interested in, despite bidding what I thought was a fair price.
When I finally did manage to win an auction, the car that I received was in much worse condition than I had been led to believe. It was riddled with mechanical problems and had clearly been in a serious accident, despite the listing claiming that it was in "good" condition. It was clear that the auction site had not done their due diligence in inspecting the car, and I was left with a lemon that I couldn't even sell for scrap.
Overall, I would strongly advise anyone considering using Autobidmaster online auto auction to steer clear. The process is frustrating, the website is difficult to use, and the cars themselves are often in much worse condition than advertised. Save yourself the time and hassle and find a different way to buy a used car.
Hello,
Thank you for your feedback.
We checked your account, but do not see any purchase/shipping order.
We will be grateful if you share your AutoBidMaster account details so we can review and assist with the matter that occurred.
Our international team will be glad to help you with any of your requests, which you can submit to our email export@autobidmaster.com
Don't ever use them.Buy from copart instead. I am located overseas (Europe GREECE) which makes things a lot more difficult to buy and manage the shipping.
I bought 6 vehicles for the prices
6550$
8819$
3577$
5550$
4180$
6892$
All went good until I paid them to ship 2 of them in a warehouse they ship with their own company called EASYHAUL and I give the AutoBidMaster clear instructions to call 2-3 days in advance for an appointment to warehouse which they did not and when they tried to deliver obviously the warehouse didn't accept the vehicle and now the autobidmaster send me an invoice and an email that says I get charged 600 for dry run and 25$ each day for storage until I pay and they keep me vehicle hostage and they want me to pay the trucker 600$ fine because THEY DID NOT DO THEIR JOB CORRECTLY I paid them and give them instructions simple and clear they only care about charge your account nothing else run away buy direct from COPART.
In the photos you will see that I have actually purchased 6 vehicles and ordered shipping with them for the 2 the 1 went ok but other not… as you can see they assigned driver for the 16 of the month and delivery for the 17 which could not happen as there was no appointment with the warehouse and as everyone knows the shipping companies are not autobidmaster's or Easyhaul's' backyard to appear whenever they want…
MESSAGE FOR AUTOBIDMASTER
Don't bother to answer I will post every message of our conversation for the transport with dates here.
A good platform, I liked the clear and user-friendly interface, reasonable prices for broker services, and most importantly a wide selection of cars.
Hello,
Thank you for your feedback.
We are happy to hear you were satisfied with our services. We work to make our services even better.
WORST CUSTOMER SERVICE. DO NOT USE SERVICE. English is their 3rd language and clearly they have no respect for women. When my son called them they were very nice, but when I called they couldn't be bothered with me. They don't answer questions or explain the bizarre paperwork they send out. In order to get anything done you have to speak to management, who are harassed they have to take the time to do the job their employee failed too.
The terms and conditions, when you sign up, says you essentially give up all consumer rights. They are holding my title until I sign a release of liability for a company not associated with my car and they believe they can do that because I gave up all my rights as an American when I signed up with them.
I purchase a car from Copart/Autobidmaster. They presented a car with supposedly a Clean title, on the ClearVin report that they provide also everything is Clean, i took the title to DMV to get it transfer to me, to find out, this car being having a Total loss /Salvage title since 2018. Car also had some type of Fire and all this was Not Disclose to me
I ordered a car on this site. I liked the attitude to me as a customer, helped me decide what to choose. Delivered on time. I will recommend the company to my friends!
I cannot express my anger and frustration with autobidmaster car broker website enough. I recently bid on a car during their live auction and was the highest bidder, however in the moment the price had suddenly skyrocketed, but I checked and on the parent copart website a was a top bidder! Autobidmaster is a fraud!
This discrepancy was so huge that it was clear to me that this website was engaging in fraudulent business practices. It is clear that they are preying on unsuspecting buyers and using shady tactics to manipulate the auction prices and make a quick profit.
When I contacted customer service to inquire about this discrepancy, they were dismissive and unhelpful. They offered no explanation for the huge price difference and instead tried to deflect blame onto me for not being a savvy enough bidder.
I would strongly advise anyone considering bidding and buying from this car auction website to steer clear. They are nothing but scammers and will do whatever it takes to cheat you out of your hard-earned money. Save yourself and go directly to copart without any brokers even they are official.
Hello,
Thank you for your feedback.
We checked your account, but do not see any purchase/shipping order.
We will be grateful if you share your AutoBidMaster account details so we can review and assist with the matter that occurred.
Our international team will be glad to help you with any of your requests, which you can submit to our email export@autobidmaster.com
Good service.Try to use recommend good attitude.Everything done on time in time.Satisfied. Goog like..
Hello,
Thank you for your feedback.
We are happy to hear you were satisfied with our services.
I recently got my salvage Audi car which I was looking for. I was searching for online auctioneers when I found AutoBidMaster LLC. Honestly, this is very good website for online bidding.
My car got totaled and deemed a total loss without my say. I went to this site when it was listed on copart for auction. I signed up for the basic paid tier so that I could put a max bid on the car and then watch the bidding action live and keep bidding if I was outbid as I really wanted my personal vehicle back. So I am the top bidder when live auction starts, awesome. My car comes up for live auction bidding and I get outbid.
What do you think I try to do since I no longer have a bid in and am outbid? I try to manually place a bid on my car to buy it. SHOCKER they DO NOT allow you to do this... apparently their automated system locks you out. I tried to call customer service to resolve this issue and they kept saying it was my fault, and that I should not have put a max bid in. Go ahead and go through their website and try to find a spot that says you cannot keep bidding on a vehicle after that... try. All that can be found is an article stating that you can continue the bidding if you want to check into the live auction... which I did. Customer service kept blaming me for the fault and even lied to me and said they would contact the lot and try to work out a deal to allow me to place a bid. When I confronted a supervisor with this info and requested the call be pulled they denied doing it and kept blaming me.
This company is a joke and will not stand behind their help articles OR what their reps tell you. Because of this company I can no longer get MY personal car back that I had purchased brand new and was the only owner of. I have contacted BBB and other agencies as this is corrupt practice.
I have been using this platform for buying cars at auctions for a long time. Low commission, fast technical support. There were no problems.
The firm really helps people get cars from the U.S. They were very helpful to me personally. I have been using their services for several months now.
Great support on the site, nice prices for brokerage services. Very convenient auction and great selection of cars. I recommend to everyone!
I recently purchased a vehicle from the Autobidmaster online car auction platform, only to discover that it was an absolute nightmare. The car I received was not only broken but had clearly been stripped of its essential parts, including headlights, sensors, and engine components.
First of all, let me express my outrage at the fact that the Autobidmaster online car auction allowed such a damaged and incomplete vehicle to be listed in the first place. It was evident that little to no inspection or quality control had taken place. How could they justify selling a car that was essentially a shell, missing vital components necessary for its proper functioning? It was a blatant disregard for the customers' trust and a clear indicator of the company's lack of integrity.
To make matters worse, the missing parts were not minor components that could be easily replaced. Autobidmaster included crucial elements like the headlights, sensors, and engine parts. These were not items that could simply be purchased off the shelf; they required specialized knowledge and expertise to source and install. The financial burden of repairing such extensive damage fell squarely on my shoulders, effectively turning my supposedly good deal into a costly nightmare.
What infuriates me the most is the suspicion that these missing parts were likely stolen from the vehicle before it was even listed for auction. It is unfathomable that the online car auction failed to address such a blatant act of theft. Their lack of accountability and failure to conduct proper inspections not only put unsuspecting customers like myself at risk but also enabled criminal behavior to go unchecked.
The customer service I received when I reported the issue was equally appalling. The Autobidmaster representatives were dismissive and unsympathetic, making it clear that they had no intention of taking responsibility for their negligence. I was met with indifference and brushed off with generic responses, leaving me feeling completely disregarded and disrespected as a paying customer.
In conclusion, my experience with the Autobidmaster online car auction was nothing short of a nightmare. The broken car I received, stripped of its essential parts, clearly demonstrated the company's lack of quality control and integrity. The financial burden and inconvenience caused by their negligence are simply unacceptable. I strongly advise anyone considering purchasing a vehicle from the Autobidmaster online car auction to think twice and look elsewhere for a more trustworthy and reputable source.
Hello,
Thank you for your feedback.
The lot number you are referring to was never purchased through Autobimaster. We don’t have it in the system.
Our international team will be glad to help you with any of your requests, which you can submit to our email export@autobidmaster.com
With the help of Autobidmaster bought a cool car – Ford Mustand. Was shipped as is on the auction photos
As a customer of the Autobidmaster online auto auction, I had a horrific experience with their customer support. Not only was their English barely comprehensible, but their rudeness and lack of professionalism were beyond belief.
When I tried to ask questions about bidding on and shipping cars overseas, I was met with utter frustration and impatience. The customer support representative seemed completely uninterested in helping me, and their responses were so muddled that I could barely understand them. It was clear that they were not fluent in English, which made the situation even more frustrating and confusing.
As someone who was new to the process of buying cars from overseas, I relied on their customer support for guidance and assistance. However, they were unhelpful and dismissive, treating me as if I was wasting their time. It felt like pulling teeth just to get basic information about the bidding process and the shipping options.
Their lack of professionalism was appalling. Instead of addressing my concerns and questions, the customer support representative spoke to me in a condescending tone, making me feel stupid and inferior. It was an incredibly demeaning experience that left me feeling frustrated and disrespected.
The level of customer service I received was unacceptable. As a paying customer, I expected better treatment and assistance, especially when dealing with complex and unfamiliar processes like bidding and shipping cars overseas. The Autobidmaster online auto auction's customer support was a total letdown, and I would not recommend their services to anyone. Avoid them at all costs if you want a smooth and professional experience!
Hello Richard,
Thank you for your feedback.
We apologize for any inconvenience or frustration you may have experienced.
We want every member to have the best experience and offer amazing customer support that is available to assist our members every step of the way. Our advanced help center has a wide variety of articles and videos to also help understand each process.
If you would like to use our services, please contact us directly for bidding assistance at +1503-298-4300.
Answer: I haven't needed to use anyone else... they've handled everything since I started flipping cars.
Answer: 100% Scam. Stay far far away from this website. They are thieves.
Answer: Easy... simple, just call the number. They always answer.
AutoBidMaster LLC has a rating of 3.4 stars from 67 reviews, indicating that most customers are generally satisfied with their purchases. AutoBidMaster LLC ranks 181st among Auction sites.
Hello Bob,
Thank you for your feedback.
We checked your account, but do not see any purchase/shipping order.
We will be grateful if you share your AutoBidMaster account details so we can review and assist with the matter occurred.
Our international team will be glad to help you with any your request, which you can submit to our email export@autobidmaster.com.