AutoBidMaster LLC

As a customer of the Autobidmaster online auto auction, I had a horrific experience with their customer support. Not only was their English barely comprehensible, but their rudeness and lack of professionalism were beyond belief.

When I tried to ask questions about bidding on and shipping cars overseas, I was met with utter frustration and impatience. The customer support representative seemed completely uninterested in helping me, and their responses were so muddled that I could barely understand them. It was clear that they were not fluent in English, which made the situation even more frustrating and confusing.

As someone who was new to the process of buying cars from overseas, I relied on their customer support for guidance and assistance. However, they were unhelpful and dismissive, treating me as if I was wasting their time. It felt like pulling teeth just to get basic information about the bidding process and the shipping options.

Their lack of professionalism was appalling. Instead of addressing my concerns and questions, the customer support representative spoke to me in a condescending tone, making me feel stupid and inferior. It was an incredibly demeaning experience that left me feeling frustrated and disrespected.

The level of customer service I received was unacceptable. As a paying customer, I expected better treatment and assistance, especially when dealing with complex and unfamiliar processes like bidding and shipping cars overseas. The Autobidmaster online auto auction's customer support was a total letdown, and I would not recommend their services to anyone. Avoid them at all costs if you want a smooth and professional experience!

Really high quality company, responsibly delivered the car right to the house, the prices were quite reasonable and affordable, I recommend it!

So. ABM hijacked my bid. I never intended to use them. Their copart site integration was so crappy they had me login to copart auctions using ABM credentials. Which intetfered with my copart account. So I bid thru them instead of copart. Mistake. To sum up. They misrepresenred all of the lot details. And the fees. Which are ridiculous They own the CLEARVIN history service. Which showed none of the collision, salvage, etc problems... just like ABM. So the deck is stacked. And they play games with ownership docs. Mine were "lost in fedex" for MONTHS. But they cannot provide a tracking #. Another breach. Then the excuse was i didnt give em my license and sign the paperwork. I did. Now 3 months after the sale they present me with a paper that Ive never seen before. Then I find out the engine numbers dont match and it may be a stolen vehicle. And they want me to waive all rights and let em. So instead of a low-cost copart vended clean title low miles normal wear registerable ride... I get a vehicle way over retail, from abm with no title, stolen, odometer who knows?, collision damaged, POS that is only good for being impounded and maybe getting me arrested? Great. Thanks ABM.

I am utterly dissatisfied with my experience as a customer of the AutoBidMaster online auto auction. The level of incompetence and unprofessionalism displayed by the staff is absolutely unacceptable.

From the very beginning, I encountered issues with bidding on vehicles. The website is poorly designed and confusing to navigate, with constant technical glitches that made the process a frustrating ordeal. It's apparent that the platform lacks proper maintenance and updates, leading to a subpar user experience.

Even after winning a vehicle, the problems didn't end there. The vehicle I received was in terrible condition, far worse than what was described in the auction listing. There were numerous undisclosed damages, and the vehicle had serious mechanical issues that were not mentioned. It's clear that the vehicle descriptions were misleading, and the auction failed to accurately represent the condition of the vehicles.

As if that wasn't enough, the shipping process was a disaster. The communication with the shipping department was abysmal, with delayed responses and unhelpful support. The vehicle arrived late, damaged, and the shipping charges were exorbitant. It's evident that the auction's logistics and shipping process are poorly managed, and it caused me unnecessary stress and financial burden.

The lack of professionalism, poor website functionality, inaccurate vehicle descriptions, and disastrous shipping process have left me deeply disappointed and frustrated. As a customer, I expected a smooth and reliable experience, but instead, I was met with constant challenges and issues. I would strongly advise against using AutoBidMaster online auto auction as it has been a complete letdown in every aspect. Save yourself the trouble and look elsewhere for a more reputable and reliable auto auction.

Got the car, 110% satisfied so far, hope to buy my next car through your service soon. Just want you to thank AUTOBIDMASTER TEAM for your support.

شركة سيئة جدا. سيارتي ظلت 7 أشهر بدون ورق ملكية في أمريكا وكنت اتصل بهم أسبوعيا للسؤال عن الوثائق المطلوبة بلا
استجابة منهم وظلوا يصبرونني 7 شهور حتى مللت ويئست من الحصول على الورق وحين حصلوا عليه طلبوا ارضيات حوالي 850 دولار غير 300 دولار كنت دفعتهم قبلها للورق أيضا.

ملحوظة: فلوس الارضيات سحبوها من بطاقتي الإتمانية بدون علمي مع العلم أنهم هم من كانوا السبب في تأخير الحصول على أوراق الملكية من الجمارك الأمريكية وليس أنا. من الواضح أنه لا يوحد أي تنسيق بين موظفيهم.

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