Audi Canada

I bought a pre-owned Audi Q5 from an Audi dealer. At purchase I was told this car had one of the best engines and transmissions Audi made. Unfortunately I didn't do more research because their 4 cylinder engines are notoriously terrible. I have put ******* km's on the car since it was purchased from Audi with regular maintenance and now less than two years later the engine is fried and even though it's a common problem with Audi's, Audi Canada says they won't do anything to help because I'm the second owner and it's high mileage (remember I bought it from them!). Also had to replace the air conditioner, Ac joints, and have work done on the transmission. This car has been nothing but problems from the start. I would recommend anyone that is buying to steer as far away as possible from Audi. If you are leasing I'm sure it's different because most of your problems would be covered. But if you are buying used from them BUYER BEWARE. Also, lets not forget that they charged me almost $1000 to 'diagnose' the issue I told them it had because my other mechanic had already done it.

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Audi south gate dealership located at 1235 101 St SW, Edmonton, AB T6X 1A1
I bought a honda car from audi south in June and just after 8 weeks discovered they sold me the car with 1mm on rear brake pads AMVIC FAILED CAR told me by WHEATON HONDA WORKSHOP WHEN MY INDICATED B SERVICES JUST AFTER 8 OF I BOUGHT THE CAR. When I bought the car AUDI DEALERSHIP salesman TIM told me rare breaks are 4 mm. Wheaton honda said the rare calipers are seized and need to be replaced. The total cost of repair we $$ 2590. I was shocked to hear that... i went back to audi. Mr Rob took my car in the workshop, came back and asked to par $ 350 to replace right rare break pad... i told me both side break pads are done at the same time not only one side. He siad we need to order parts and come back after 3 days while i know you can order parts on phone anywhere in Edmonton and it can be delivered in an hour, actually he lied to me another tim. He never ordered any parts for me and repetitively he was saying Wheaton honda lied to you... this is the story the way was cheated and robbed at south gate Audi. I advise people not to deal with Southgate Audi at any cost, they will cheat you one or the other way. I have filed a complaint with AMVIC EDMONTON, waiting for their reply. But all this practice make me extremely sick and disappointed

Garbage car with no warantee... I paid 60k for a faulty car and Audi Canada will not honour their warantee on their faulty engine...

Apparently Audi Canada and VW Group are one in the same. I purchased a 2 year old Audi A4 in 2010, which was Certified Pre-Owned, with an extended warranty, which I paid extra for. I have put the highest grade of gas in this car since I got it, and have had oil changes every 5,000K as my mechanic recommended, NOT every 15,000K as Audi recommends. As soon as the warranty expired, the car started burning oil, since then I've had to replace the head gasket, multiple ball joints, the AC unit, fuel pump, the clutch, had exhaust system issues, and now the transmission needs replacing cause I've lost third gear! On top of regular maintenance, and all at a premium cost of course, because the cost o maintenance and repairs on these vehicles is ridiculous! I was told these cars easily run to 300K, mine is at 223K and now have to decide whether to spend thousands more to replace the tranny, or get nothing for it on a trade in! High end vehicle my $#*!, this is a piece of junk! After reporting this to Audi Canada, they very generously offered me a $ 750.00 credit towards the purchase of a new vehicle, hahaha. A drop in the bucket compared to the $$$$$$$$ I've spent of this piece of crap car! Unless you are very wealthy and have money to burn, think long and hard about purchasing an Audi!

I'll try to make this as short as possible. I purchased a car from Capilano Audi over the phone from Toronto(first mistake). I was happy with everything up until the point that the car was being picked up and was on video call with the salesman where he then decides to tell me "oh by the way there is a scratch on the front bumper and multiple rock chips" that he had said multiple times before I purchased the car that there was no damage to the car and its "perfect". The only reason he told me about it was because the shipping company does their inspection and makes note of any damage, If they didn't I would have received the car and probably had the blame put on the shipping company. They offered to fix the damage and pay for the paint to be touched up... ok fine I was happy that they're at least fixing it. Heres where it gets WORSE, when i received the car I noticed the lower front grill was also cracked which Aaron failed to mention again and when I brought it up to him he completely ignored it... but since they already said they'd fix the paint I decided not to bother them more and i'll just fix that eventually... BUT what I didn't realize was that behind that crack in the lower front grill was a cracked A/C condenser right behind it. When I try bringing it up to them and explain my situation and that i have picture proof that the lower front grill was already cracked and that same rock cracked the condenser because its cracked right behind where the grill is cracked im just told theres "no way because they did their inspections and everything was fine"... but if they did they're inspection properly why did the lower front grill pass inspection when i have proof it was cracked in their possession? I dont know how anyone can trust the sales men or the mechanics working at Capilano Audi when first they tell me they didn't see the scratch or paint chips because the car was dirty (maybe you should wash it before inspecting it?) and then pretty much calling me a liar when I have picture proof the grill was cracked in their possession(i'll attach a clip from a video taken by Aaron at the dealership in Vancouver where if you zoom in you can see the lower grill is cracked) & to top it off Audi canada wont do anything about it and said i have to take it up with the dealership because according to their inspection everything was fine (even tho i sent them the proof). Now im stuck paying $1700 to fix my condenser when it wasn't my fault and wasn't working to begin with. My first experience with Audi has been a nightmare and honestly wish i never left bmw. Learn from my experience and never purchase a car from them without being there to inspect it for yourself even tho you feel confident like i did because you're dealing with Audi.