Overview
AuctionTime.com has a rating of 4.4 stars from 542 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AuctionTime.com most frequently mention great experience, bidding process and quick bid. AuctionTime.com ranks 5th among Auction sites.
Instant Feedback
Bidding through the website was great. Description of the machine was great, until I showed up onsite to take possession of the machine. I think a better description of the machine before bidding would have been necessary in this case. For example, the machine was repainted and is obviously in need of a few fixes in the cab. The bucket is obviously bent, and the worst of all the machine has a WARNING LIGHT on. Hard to miss that.
I parked near the door to load the machine and got my trailer ready. In that amount of time, they had opened the garage door backed out the machine and closed the door. No customer service, no "hey thanks" or " need any help?".
I don't feel like I got ripped off, but I do wish they could have done things better on their end.
I bid on a tractor and won the bid. Bidding was very fair and had time to bid.
Glad to hear!
Great platform, easy to use bids options and filter options. Only issue I've had was I was bidding and in the minute of an online auction it stopped letting bud making me re-authenticate my account. I was bidding on 2 tractors and I lost my #1 pick because of this. But I have to say when I called in they quickly authenticated me and I didn't loose the second tractor with the same auction close time.
We appreciate your feedback!
I had a little trouble getting my account established but made a call and they walked me thru it and after that a great experience. I would definitely use there site again.
We appreciate the feedback, Ronnie!
I understand that auction time wants to keep things fair and try to raise the prices as much as possible to help those selling, as well as boost fees for the site itself. However, I would like to point out that even in a live auction, you are not given a full minute extra every time someone bids. The auctioneer bids until people stop raising, then going once going twice, SOLD. Not lets all stand here for one full minute while people continually raise 100 at a time. In this case it cost me a lot of extra money since the bid went from 1400 to 4200 in the final minute, which was extended again and again, and I do not feel like at a live auction I would have paid the same price. You will very likely not consider this, so likely I am wasting time giving you your "appreciated" feedback, but the buyers fund this entire thing. You think you are working for the sellers because they are technically paying the fees, but the buyers are the ones that are bringing the money to the table that the sellers are using to pay those fees. I understand why you are doing this, and I think it's a fair system, however an extra minute each time is unnecessarily long and would be about 10x the amount of time given at a live auction. As far as the site, you all are the best, everything is clear, I have nothing to offer, it runs smoothly.
Dear Daynon, please give me a call directly.
We don't extend time one minute at a time, but rather 20 seconds or 40 depending on the bid made, so I'm confused with your feedback.
You may reach me directly at 402.304.2035.
Regards,
Kelly
The auction went as expected with no surprises. I did end up buying one of the tractors I was bidding on. I have bought several pieces of equipment via Auction Time over the years and have been pleased with all purchases.
We appreciate your feedback!
The item photographed in the add was different than the item that I received when I got there. I also asked before I went to pick the item up if there was a loading charge and was told no but I got charged $75 for loading. Not Happy. Not satisfied.
Fred, are you speaking about the Mac Don header? In the listing there is a serial number listed. Is it the same as the header? Also in reading the seller's terms and conditions, it clearly states "Loading with Fee will apply". Please take the time to compare the serial numbers. If there is a discrepancy, please contact the complaints department and file a complaint.
It was a very easy, straightforward transaction. Very pleased
Thank you, Kent!
This website was easy to use and so very convenient. Great experience.
Thank you, Francisco! Good to hear.
Smooth. It went smooth. This is my first time bidding on AuctionTime and it was easy. I am happy with my tractor purchase and will be seeking a baler next.
Good to hear!
The whole process from registering and bidding was simple and easy. Like the max bid feature so not having to constantly check site. The alert notification is highly recommended. You set your max bid and if someone else bids higher, your notified immediately.
Thanks, Charles!
It's always been a good experience, everything went well. Hoping the tractor is what the company said.
Thanks Michael!
It went well. Timing is good on the bid count down. Good service as well. I got called 30 minutes before the sale ended to let me know time was running out.
Thanks for the feedback!
We went to Auction Time to sell items and they recommended an auctioneer we went with their recommendation, items were sold and auctioneer got paid. We still have not gotten paid, we had to hire a an attorney to try and collect our money. Auction Time has no liability and they basically don't do anything to help get you paid. With so many great Auctioneers out there, I have no idea why anyone would take a chance on using Auction Time. It has been several months now and they have done nothing to help us collect.
Auction Time recommended an auctioneer that has not paid us for the items that were sold. Be very careful with using Auction Time
This is the second tractor I have purchased on Auction Time. Both were smooth transactions with the tractors being as represented on the auction platform. Each time I was able to speak directly with the seller to ask clarifying questions.
Thanks for the feedback Lance!
Not only is the website difficult to function, but they postpone auctions if bids are to low. Auction was caused for a while and after it came back 15 minutes later, my auction had 2 hours more. My other item was set back 7 days! You can't do that!
Simple and fair process. I like the idea of adding additional time to the bidding process once a last minute bid is submitted.
Great review Anthony. Thank you for the feedback.
Bidding was smooth and efficient. The confirmation step helps to ensure no accidental purchases. The seller's listing was comprehensive and site performance was smooth.
Thank you KD
It was good! I like the quick bidding on your site. It makes bidding on an item much easier. Also like how the favorites are all grouped together
Thanks for the feedback!
Holy Bananas!
I was in a bad service area so my wife was the one "putting up her hand". She said it would have been a lot less stressful if other people were not bidding :)
Thank you for all you do and the service you provide
Thank you for the feedback, Jacob!
Buyers from around the world use AuctionTime.com’s searchable database to find equipment, truck, and trailer for-sale listings 24 hours a day, seven days a week. Bidders can communicate directly with sellers about specific auction pieces or go see the machines in person. Unlike conventional auctions, which typically require assets to be moved and sold at a later time, assets listed on AuctionTime.com are sold as they are, where they are, with online auctions held every Wednesday.
AuctionTime is a service of Sandhills Global, Inc., headquartered in Lincoln, Nebraska, U.S.A. Sandhills is the company behind TractorHouse, Machinery Trader, Truck Paper, MarketBook, CraneTrader, ForestryTrader, LiftsToday, NeedTurfEquipment, Equipmentfacts, and many other platforms, products, and solutions serving buyers and sellers in the construction, agriculture, transportation, and aviation industries.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the feedback Brian!