AT&T

My bill is $75 a month. I got jobless. You charged me 60% late fee. That's highly toxic and parasitic for a corporate entity. Especially when you're operating most of your customer service out of a Third World country. I'm all for capitalism. But this is lazy useless capital scum. Your 5G networks is not even actual 5G in a heavily populated area.

I've moved 10 times in the last 6 years. The thing on my list of to do things is contact ATT, you get transferred to someone who barely speaks our language, then you get transferred. It's a nightmare process ( beyond terrible) the personal show and do what's needed ( leave things behind) and leave. I'm doing my best to go to streaming only and leave ATT along with switching I phone service! They stink

When trading in a phone make sure to record it. This company loves to charge you for the old phone you traded in then act like they didn't receive it. So then they can charge you the cost of that phone. At&t are scumbags acting like they are a professional business. I have more screenshots than this but it has gone on for days contacting them trying to get is resolved. Even said fine at one point told them if they send me my old phone back I'll pay for it too. But I'm not paying for a phone I don't have at all.

AT&T It is not a good company to have phone plans through. Gave you $5 and now the next month. They want to raise your bill 99 cents more After having my phone off for pretty much all day losing a few grain Unacceptable I will never buy devices or anything from AT&T Looking for a new server now.

Worst experience ever. Don't use them. Switched from contract to prepaid due to being constantly over charged, lied to and being screwed over. Called to try and get reimbursed for their screw up I got redirected, Transferred and hung up on multiple times. I've never been so angry as I am. Do not use this company unless you have no other choice. They will screw you over every chance they get.

I would rather go prepaid or back to using a phone booth before getting service with this useless company. All they do is drain your bank account. Their service sucks. Can't even get service in their store and if you try to pay your phone bill good luck you're gonna get charged late fees And reactivation fees because they can't magically find you in their system they tried charging me one month $1200 for a phone line and a phone that was already paid off. They made my account go negative and I had to pay overdraft fees and honestly it's easier to get a tooth pulled than to contact anybody in customer service and all they're gonna do is transfer you to another department so you'll be left chasing your tail tell who knows when.

And it's not including all the overdraft fees I had to pay. They did this to me two months in a row. I'd rather use smoke signals, then to get robbed by AT&T I thought the IRS was bad

We bought a new iPhone from ATT. At the time of the sale their wireless was having issues and the estimated time to backup and restore was over 3 hours. The salesman ran my imei number through the system and looked over my phone. He said 'take the new phone home and finish transferring your files. Bring the old phone back within 1 billing cycle and we'll credit your bill $100. When I bought the phone back in 20 days later they refused to honor the trade-in.

My response was childish and regrettably immature. I'll stop by today and apologize for not handling my frustration like an adult.

Horrible for as much as we pay always a damn issue can't go a month without an issue. Seriously don't recommend this service if you have an opportunity go to T-Mobile, Boost promise you will thank me later and you will save money and so much trouble or connection issues shortages down power lines ect.

We were 100% promised $150 cards for each of our 3 phones. We changed our carrier to AT&T. Never received them & been fighting for them for 3 months. Lied to, scammed and duped. After I escalated it up 3 levels I'm being told there were no promotions at that time and they can't give them to me. They absolutely can give them to me! How is that my problem?! The worst company and customer service ever. Total scam! Don't go with AT&T! Im only giving it one star because I have to. They get an F- from me.

By far, this internet is the most frustrating I have ever used. Terrible service your better lighting a fire calling that internet I really don't recommend this for anybody just stay away from this.

They scammed us at Walmart in North Carolina, giving us a $#*! box and scamming us out our money. Then when we needed to call them back, they won't call us back, they said it's a easy installation but we're missing multiple pieces we needed to install the wifi box, no body came over to put up the other box into the wall, nothing. Don't trust them. And we're still going to get billed for it. I'm going right back to spectrum.

Well... if you pay off a piece of hardware... like a phone,. As I did and then request said phone to be unlocked. Well better have your Presidential letter handy. After 2.5 hours the still will not unlock my personal property. I paid this off, its mine. I get it they own the service, not the phone. I've been a customer for over 15 years, not any longer. I don't care who u go with it will not be AT&T any longer.

Was on hold on 4 different lines, 2 lines over two hours. Not helpful, knowledge able, and loyalty to the company don't amount to squat. Every month my bill kept going $100 or more increase. My bill the last two months with fees and jiberish scams has been close too $900. Their competitors like exfinity offers 185 channels 3 cable boxes land line and Internet for $170.70 a month. I'm good on being screwed with no lube from this company they loosing this customer ASAP

Att SUCKS! They haven't received my trade in phone so they billed me $380 and have now turned my service off after I gave tracking num and I'm not paying that for a phone that is in the mail!

I rely on my phone for my work and I chose att because they are supposed to be the best provider...they are definitely the most expensive...this outage today proves how wrong I was...att has yet to even let us know what's going on even as smaller providers have already got their service up and running...I can't make crucial money to pay my bills and I am extremely disappointed in att...I will be switching providers as soon as I can financially...I wouldn't recommend attending to ANYONE!;

We have been customers ever since we had our first cell phone! We raise 6 kids and paid a huge phone bill every month! We r now retired and we still have a huge cell phone bill for just 2 lines. I spoke with a representative today and there was no discount! We have been customers for 20 plus years! This is gonna force me to look elsewhere for service! I just thought it sad that they don't care enough to have plans for older adults that are now in retirement. I'm frustrated and sad!

AT&T increased our bill because they took away the discount you get from Credit Card Auto pay. They want your bank information to do an auto pay from your checking account. Typical bait and switch from our original contract. We agreed to a specific amount and it should be honored. I understand taxes and fees go up, it happens with everything but this discount removal because we won't hand over our bank information is unacceptable!

I have had the worst service ever! I was promised a discount for for nurses I gave them my nursing license number but was refused the discount because I was not with one of preferred employers. But they did not tell me that upon switching service. My bill is full of hidden charges every time I call I get a different excuse. I bought a Apple watch was told only 10 dollars extra per month one month later I get charged in full. Do not sign with this company you will regret it.

Att wireless cellular service is completely a waste of money. They cannot resolve your issue and I'd recommend you shop around. I've been patient, I've called technicians had my phone recycled so many times it's ridiculous. I cannot stand this service.

When I cancelled my account they told me I have no more payments and I'm good to go. Then they charged my account $800 and over free my account on Xmas Eve! How sick are you to do this. First of all my account is cancelled and you still use my card to draw money from my bank that's theft. We have no business relationship. Second of all, why did you tell me I have no payment due? This is evil and sick!

AT&T on Monument Rd in Jacksonville has the best customer service and the most friendly and knowledgeable staff! Great prices will save you so much!

Two thugs in dirty street clothes, driving an unmarked pick-up truck went into my backyard unauthorized and began digging holes all over the place. I yelled at them to get off my property and they just laughed at me, mocked me, and kept digging. They turned out to be AT&T employees who feel perfectly free to trespass anytime they please without notice and who laugh in your face when you tell them to leave.

I've never had a cell service where it has outages for hours on end. I'm switching providers ASAP. N