Be careful with at&t it is not below to do under handed and shady business practices. They don't care for the time they waste. They take all your information down send out a sim card that can't be activated. Most there agents are rude as hell. Think twice before u try to do business they are crooks. I have recordings, email, the package they sent out, and "sim card" in my Possession. The phone below is the numbers for At&t. I was told they could do a call back. I declined 5 mins the customer service agent just hung up on me.