They scammed us at Walmart in North Carolina, giving us a $#*! box and scamming us out our money. Then when we needed to call them back, they won't call us back, they said it's a easy installation but we're missing multiple pieces we needed to install the wifi box, no body came over to put up the other box into the wall, nothing. Don't trust them. And we're still going to get billed for it. I'm going right back to spectrum.