AsurionReviews 12,609

My screen cracked, so I filed a claim. I opted for home service or whatever's it's called. The gentleman…I forgot his name was over at my place within 20-30 mins and fixed in 5 mins. Very awesome. Thanks

I can't believe I could get a next day appointment. Someone to come to my house? Absolutely amazing. The tech was nice and friendly and answered all my questions. I was so grateful to get my phone working again. This service is gold!

I was amazed at how quickly Asurion came to my aid when I dropped my phone and cracked the screen. The tech. That came to my house to repair it, broke a wire in the phone, and Asurion sent me a new phone within one day. The two techs I spoke with talked me throughthe process of transferring all of my info. From the old phone to the new one. I am happy, happy, happy.

Made an online appointment for the very next day. The tech contacted me in the morning, just to touch base. He also contacted me when he was on the way and when he arrived. Repair was performed flawlessly and in a timely manner. Excellent service, and extremely convenient. They came to my office and performed repairs on site. Overall, I could not be more pleased!

Having the tech come to me was amazing. He was respectful, fast and efficient. He did a wonderful job and I think this was one of many great experiences i've had so far …

Im so Happy my Phone is Fix and Staff was so Sweet to me and did a, Wonderful Blessed time working and finish fixing my Phone. He was the best I truly Appreciate him got my phone working Better.

I'm very pleased with your service and dedication you helped me to the end and the issue was dealt with thank you very much you are the best 👏🙌👍

Repair was easy to set up. The person showed up as scheduled and was professional and very quick in completing the service.

When I dropped my phone, I was unable to open it completely and the screen was dark.
Info could not be transferred to my new phone without being able to get into the old phone.
I brought the old phone in and 4 hours later, it was fixed! David the manager and staff did a wonderful job and saved me a big headache!
Just make sure you have insurance on your devices, because repairs are EXPENSIVE!

My son dropped his phone in the pool. Afterwards, the camera had moisture behind the lenses and the view was foggy. I called ATT who connected me with Asurion. They made the claims process easy and I received the replacement within 24 hours. Much faster than I expected.

David the tech with Asurion has some elite skills. He fixed my phone front and back faster than a jimmy John's sandwich being delivered! Freaky fast!

I am extremely impressed with Asurion customer service and warranty process. Technician Shaun is a valuable asset to your company. He is a knowledgeable and professional person that's committed to his work and the company. Great job Shaun!

My screen was damaged when I recently dropped my phone. AT&T told me that I could take it to U Break I Fix It location near my home for repairs. The entire experience was so fulfilling to know that this would be repaired in an hour, at no cost to me! I highly recommend this facility to anyone who has issues with their own device(s). Thank you AT&T and U Break It I Fix It for making this an experience to remember.

I was a ble to get multiple phone items repaired in a very timely fashion. Nice to have since we seem to be so connected to our phones.

It was quick and simple no hassle at all. And the person was nice and took care of my problems with ease.

My phone is about 5 year's old and after a cracked screen I wasn't ready for a new phone yet. Repair technician came to my place of employment and repaired phone for me. Work's and looks like brand new.