AskTech SupportReviews 182

Even though I didn't need to speak to the software tech, I resolved a problem myself, but still I'm glad he called.

She was very patient and helpful. I was not sure I was covered by Norton. I am so glad I am covered.

My daughter had recently graduated from college with her degree and wanted to see how she could grow within the company. I had asked her questions they got back to me immediately, and everything was answered in great detail.

Billing issue………………………………………………………………………….………………………………………….

We could not change the Home Location. Josh helped us determine we needed to speak with YouTube support to correct our issue.

This Baby boomer needed help and I'm happy for my experience. Friendly, approachable, appropriately spoken and kind. Thank you

Very confusing, first they told me an answer was going to be five dollars then they told me an answer was going to be one dollar then I connected they told me that I had signed up for a subscription and a $55 charge would be applied to my Discover card. Discover card sent me a a text saying that a $55 charge was charged. Is this fraud and I said yes it is fraud. I do not want to sign up for just answer.

I just need a Log OFF problem fixed and it was 100% completed with advice how to do it.
Then I received Two Charges to my Mastercard -- when No ongoing Charging was agreed to.
No Emails were received at all advising what was to happen.
It was going to be NZ$70 per month which was not justified.

Tamra, the tech was committed to helping me resolve my issue. She continued to call until she finally connected with me. Very personable and pleasant.

My question as to how to I could have my credit file un-frozen was fully answered. The suggestion was, open an online account with all of the three credit bureaus. I did that and it worked well. Now I have full online access to Experian, Equifax and TransUnion. I can view my credit report at any time, freeze or un-freeze my credit file access.

Nathan was very professional and helpful. He not only diagnosed my issue but gave me choices and recommendations for moving forward.

I have a new stackable LG washer dryer. I wanted to know if I could reverse the doors to open on the other side. The Technician look through his books said I cannot. I was quite pleased with his thoroughness and his replies. I'm a little sad I cannot do what I wanna do but that's not his fault

Art walked me through step by step and then explained to me me in simple terms exactly what the problem was.

Waste of time and unexplained billing to my credit card. Unfortunately, couldn't submit with selecting a star. Otherwise, I won't have.

Great, Could understand every word the AMERICAN based technician named Matt said. Just say no to foreign support!

The technician was easy to understand as well as patient with me while he explained what I needed to do to fix my printer. He was an excellent listener as well as sympathetic to my problem.

Steven made us happy with the result. He was patient and very clear & helpful. I would use him again. We now enjoy our tvs much more.

The first person I talked to transferred the call (as he couldn't help me)and this tech was VERY KNOWLEDGEABLE! He took the time and tried all kinds of things and it paid off as he fixed it! I HIGHLY RECOMMEND this person and your company!

Accurate and effective advice, and commendable easy-to-follow outline of charging arrangements.
A completely satisfying and successful interaction