AskTech SupportReviews 558

I had popups from McAfee saying I had multiple viruses and I couldn't clear those from my computer.
Your technician cleaned everything up and now it is working like it should!

The agent was wonderful knowledgeable and patient
Unfortunately the problem could not be solved because of esoteric circumstances beyond TechSupport's reach

This service popped up when I was online with Hisense TV trying to get a question asked. Shame on them.

Opened app through Google play. Had app auto enroll me with auto subscription for year. Walked me through how to check subscriptions then cancel and request a refund.

Lenovo sent me here, they could have answered. But this guy told me how to get my answer and gave me the right phone number to call. It was a warranty question.

Mr. Jones was very helpful and patient. Especially because I am a novice when it comes to operation. In fact, he should be exonerated for his excellent rapport.

I was having trouble setting up my UBER account. Pierre was patient, efficient, and helpful. He helped me set up my account and taught me how to use it.

I am not good with anything tec and I was helped through every step with a very pleasant experience I couldn't be happier I was not able to do this on my own and can only say thankyou

I was impressed with the kindness and courtesy of the individual that helped address my technical issues with accessing the product. I was happy with the professionalism and customer service that was offered.

Well I received a call supposedly from Windows which turned out to be scam which locked my Windows up. We fixed it ourselves and I do want to be thankful for the help that was tried.

The assistant was courteous and helpful. While issue was not fully resolved he efficiently guided me to next steps, which I truly appreciated.

My service with my IT was exceptional. He was very professional and very knowledgeable. He took time to chat and explain the situation to me. Thank you.

V. Mishra is an excellent employee! He guided me thru a very complicated procedure that finally worked,
I was so lucky to have met him on-line "Just Answer" for Insignia.

The tech knew I was a little stressed over the message I received on my IPhone. He explained the message and told me to delete the questionable email and don't put any of my information in.

I was unaware that Microsoft One Drive storage for all files could be the default option during mass PC to PC data transfers. This trap caused my PC to malfunction for lack of available storage. Tanaya from Just Ask resolved the issue by copying the files from One Drive to my PC risk, removed One Drive, eliminated some unnecessary programs, and tuned the PC.

I was not told about the supplemental $48.00 charge for a membership I did not agree to!
Please remove the $48.00 from my credit card charge.
Thank you, Stephen Holler

Samuel did an excellent job triaging the issue and walking through all potential issues to resolve the issues with microsoft activation that is now failing to recognize after 6 years. We also found a separate way to help address the problem.

Tech support was great, but I was disappointed that Google TV sent me to a wet another website that cost me five dollars to get Google's tech-support phone number then I find out I'm signed up automatically for a year feels like I'm being ripped off surreptitiously I want to cancel just ask Support

I was concerned that my iCloud was about to expire and erase all my emails and pictures. Needed to know how to pay for iCloud. Stephen lead me to the spaces used and the remaining space on my iPhone. I did not need to purchase more space as I had plenty to support my use. He was So patient as I am 74 and not to technically minded. Thank you so much Stephen.

I talked to AskTechSupport for help finding and editing my Manage Account. It was late and I was sleepy, but I wanted to try to tackle it before bedtime. I was assigned a tech support expert who listened to my concerns and patiently walked me through the steps. I was surprised at how easy he made it for me to fix the problem.