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AskTech SupportReviews 182

4.6

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AskTech Support Reviews Summary

AskTech Support has a rating of 4.6 stars from 182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AskTech Support most frequently mention and great experience.

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Florida
1 review
0 helpful votes
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Excellent tech help on my iphone
July 2, 2025

I was having trouble adding a payment method for my iCloud payment that was expiring; and he was able to help me resolve that quickly and without any additional trouble.

Date of experience: June 22, 2025
New York
1 review
0 helpful votes
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My phone *******256
July 1, 2025

I had trouble because my card was used and they blocked but I called AT&T and they were very helpful with my problem all is fixed now and thank you for your assistance

Date of experience: June 21, 2025
Virginia
1 review
0 helpful votes
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Worth the money
July 1, 2025

Wish I had their knowledge. Easy issue to fix if I had known Adobe just issued a corrupt update. That's why I don't pay for their professional products. They have literally no way for a consumer to reach out to them regarding Acrobat Reader. They just cost me $55. But again worth paying for their professional products troubleshooting.

Date of experience: June 21, 2025
Australia
1 review
0 helpful votes
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Email blocked
July 1, 2025

I had received an email from Total Storage, advising me that I would not be able to send or receive emails unless I purchased extra storage. I contacted AskTech and was given instructions on how to rectify the issue. The instructions were clear and informative. I did as suggested and the issue was solved. Promp, polite and professional. This was my first experience with AskTech and, on this experience, I would highly recommend giving the a try.

Date of experience: June 20, 2025
California
1 review
0 helpful votes
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Scam problems
June 30, 2025

I had a problem where a scam came up on my computer that looked very authentic as though it were really HP contacting me, but I was suspicious so I contacted HP and they referred me to your group and that young lady really helped me get it off of my computer and to helpprevent me from getting any more in the future. I appreciate that help. I don't know what else you want me to say other than I was satisfied. However But it's with my printer from HP so I'm looking to you or someone to help me resolve that thanks again.

Date of experience: June 20, 2025
Missouri
1 review
0 helpful votes
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Fix was requested and provided
June 30, 2025

Fixed. The answer I needed was well said and very clear. I am happy either way the information given and am glad to recommend them for help.

Date of experience: June 20, 2025
Pennsylvania
1 review
0 helpful votes
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Incredibly helpful
June 29, 2025

He explained why I should get one TV over the other TV something I never would've known on my own. He went over extended warranties and why they are worth it and when you should buy them and when you shouldn't buy them, he was a really nice guy really easy to talk to. He explained to me why I should buy a new TV instead of trying to fix my current TV. And he wasn't one of those guys that just say I should buy a new TV. He actually asked me for the model number of my TV. He went in and found out that they're not even selling the parts any longer for my TV. In other words, I couldn't get it fixed, just a really knowledgeable, good guy.

Date of experience: June 19, 2025
Florida
1 review
0 helpful votes
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Review of EPSON 837 problems
June 28, 2025

Questions were answered well. I've made notes and copies of our conversation and will apply them. Thanhs.

Date of experience: June 18, 2025
Missouri
1 review
0 helpful votes
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Need to order a new SIM card
June 28, 2025

Jared was very helpful and knowledgeable. The SIM card from my friend, Billy's, phone is not compatible with the new phone, so we need to have a new SIM card sent

Date of experience: June 18, 2025
California
1 review
0 helpful votes
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Review for assistance on July 17,2025
June 28, 2025

Matt did an outstanding job! This is a great service for senior citizens like myself (74) who are not as tech savvy.

Date of experience: June 17, 2025
Virginia
1 review
0 helpful votes
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Best of the best
June 26, 2025

I am working thru health challenges. Paul was kind. Explained all as he was helping me with an issue. Great service!

Date of experience: June 16, 2025
Texas
1 review
0 helpful votes
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Wonderful work
June 25, 2025

Very good she was really helpful and a sweetheart she solved my problem very quickly and you have a sweetheart of a technician

Date of experience: June 15, 2025
Illinois
1 review
0 helpful votes
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Tech Richard
June 25, 2025

Richard knew what I wanted and he knew how to get me started on the process of programing my DirecTv remote. I had no idea how to begin.

Date of experience: June 15, 2025
Florida
1 review
0 helpful votes
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Help phone problems
June 24, 2025

He was very courteous and continued to check if I needed anything else.
He made sure I had a check to ensure I had it working properly and no problems.

Date of experience: June 14, 2025
New Jersey
1 review
0 helpful votes
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Problem solving it is best
June 23, 2025

The representative, presumably an overseas technician, was extraordinarily helpful, easy to understand, and most importantly successful in solving my problem

Date of experience: June 13, 2025
California
1 review
0 helpful votes
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Relieved the instant stress
June 23, 2025

Wasn't able to login to an email and David was cool and collected and told me something that I needed to know and that I should've known but failed in my stress to realize and do. Thanks Dave

Date of experience: June 13, 2025
Pennsylvania
1 review
0 helpful votes
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My experience with my helper, Jermane
June 23, 2025

Jermane was patient and knowledgeable and she knew exactly how to address my problem. I couldn't ask for a better helper!

Date of experience: June 13, 2025
Illinois
1 review
0 helpful votes
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Great service
June 22, 2025

The technician listened to what the problem was and in just a few minutes had it fixed. The technician was very polite and made sure we were happy with the results.

Date of experience: June 11, 2025
Ohio
1 review
0 helpful votes
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Great Help
June 22, 2025

It took him less than 5 minutes to resolve my issue. I hope all issues can be resolved for everyone.

Date of experience: June 12, 2025
Kentucky
1 review
0 helpful votes
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I was taken for a scam
June 21, 2025

They requested payment of $1 but took more than $1 and never called
They requested payment of $1 but took more than $1 and never called

Date of experience: June 11, 2025