• Asia-Fashion-Wholesale.com

Overview

Asia-Fashion-Wholesale.com has a rating of 2.3 stars from 60 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Asia-Fashion-Wholesale.com most frequently mention customer service problems. Asia-Fashion-Wholesale.com ranks 148th among Wholesale sites.

  • Shipping
    5
  • Returns
    3
  • Quality
    5
9
See all photos

What reviewers want you to know

Positive highlights

  • I had to change a size of a certain dress that I ordered, and I found the customer service to be prompt and polite.

Critical highlights

  • I've ordered two pair of shoes from Asia Fashion Wholesale shopping site .
  • And now I'm trying to contact this guy named HILL for clarification but for 2 days I still got no response from him!
How would you rate Asia-Fashion-Wholesale.com?
Top Positive Review

“Very satisfied with my order”

EZRA C.
3/12/17

I ordered 5 bags and 4 pairs of shoes... I order came within one month. Good quality products. The only problem I have with them is that their shipping is very expensive and you still have to pay for customs when you products arrive... they must really review his problem because you ends up spending too much money instead of saving.

Top Critical Review

“I can't contact them and I have not received my order placed months ago. They have taken my money an”

Sharon C.
7/9/19

They will take your money and there is no way of contacting them. Warning! You will be throwing your money away.

Reviews (60)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (13) asia fashion (6) 2 days (5) 3 items (5)
Thumbnail of user sharonc424
1 review
2 helpful votes
July 9th, 2019

They will take your money and there is no way of contacting them. Warning! You will be throwing your money away.

Thumbnail of user lilyp18
1 review
1 helpful vote
March 19th, 2018

I ordered 14 items and their website promised 2-3 days shipping. 12 days passed and nothing was shipped despite 3 emails from me asking them what happened - they never responded. I checked the order again and 11 items were out of stock! So I asked them to cancel the whole order. Again they never responded and shipped 3 items anyway.
There was $109 balance so I submitted refund request, there was an automated email saying they would refund me via PayPal in 1-2 days. 10 days later I've got no refund and all emails or chat attempts were in vain.
They simply took the money. DON'T EVER BUY FROM THEM. I have reported them to PayPal

Thumbnail of user chamzm
1 review
25 helpful votes
November 6th, 2015

I've ordered two pair of shoes from Asia Fashion Wholesale shopping site. They deducted my money but no shipping. After several days asia fashion team told me that they were not reaceiving any money from me. In this online shop we can't order any product without cutting money from us. I've shown them my transaction for prove. But they are not response to my complain. I think this is the most worse Online shopping site ever in this universe.

Thumbnail of user chenx5
Asia-Fashion-Wholesale X. – Asia-Fashion-Wholesale.com Rep

HI Chamz:
Thank you for your message,
I want to extend my sincere apologies for the problems you have experienced. We are here to help you.
As for the issue you have raised.
Would you minding sending us your order number so that we can resolve the issue
Thank you very much for your collaboration.
Asia-Fashion-Wholesale Customer Service.
http://asia-fashion-wholesale.com/

Thumbnail of user leenav
3 reviews
5 helpful votes
February 11th, 2017

I placed an order on 6th Feb - they say shipping in 24 hours but the order is not yet shipped and no reply to my 4 emails. The live chat doesnt work. No one has bothered to reply or update! It shows estimated shipping date as 6 Feb. LIARS CHEATERS SCAMMERS STAY AWAY! I LOST 150 DOLLARS AND HAVE OPENED A PAYPAL DISPUTE TO GET MY MONEY BACK. LIARS!

Thumbnail of user aileenb7
1 review
2 helpful votes
January 27th, 2016

I'm a satisfied customer on my 3 last order with them, but unfortunately that thing changed! On my 4th order and definitely my last transaction with them they make my head boil! Here's the story: In my recent order one of their customer service representative name HILL changed my chosen courier without informing me. Because of that this problem arise, the courier he replaced to my chosen courier asked me to pay for taxes that I am not willing to pay because I already paid a lot for their delivery cost! And on my first 3 orders with the courier I chose that never happened, they delivered my orders on time without paying anything so in this last order I still chose them to deliver my item but because of someone name HILL I have to pay that taxes that is the same cost as my order! And now I'm trying to contact this guy named HILL for clarification but for 2 days I still got no response from him!

Thumbnail of user aashus
1 review
1 helpful vote
January 9th, 2016

Don't waste your money by buying anything from here. I know the price are cheap,, but the fabric and stuff they use to make these cloths and jackets are absolutely ridiculous. It's cheaper then thr price tag. And just don't talk about the size. You can read other reviews regarding the sizes, Overall. You'll waste your money if you buy from this store,

Thumbnail of user chenx5
Asia-Fashion-Wholesale X. – Asia-Fashion-Wholesale.com Rep

Dear Aashu:
Thank you for your message,
I want to extend my sincere apologies for the problem you have experienced, We are here to help you for the issue you have mentioned.
Can you provide us with your order number and details information on your order so as to solve the issue.
Once again we apologize for any inconvenience we may have caused.
Thank you much for you understanding.
Asia-Fashion-Wholesale Customer Service.
http://asia-fashion-wholesale.com/

Thumbnail of user lauran37
1 review
7 helpful votes
June 22nd, 2016

In Romania yesterday and today the site was not working. I make a order 3 days ago and they have my money. I can t verificate the status of order. I don t know if they send me the products. Is a fake site?

Thumbnail of user diedn
1 review
4 helpful votes
February 2nd, 2016

I Order almost $4000 for 180 item 23 of them was completely damaged when I revived them poor poor customer service don't try this website ever and ever

Thumbnail of user sairamk
1 review
1 helpful vote
September 27th, 2016

This website has cheated me like anything. I have bought 6 pieces and made payment 5600/- rupees including shipping charges.

When the delivery came to home they are asking to pay 1700/- rupees extra for customs. Which I rejected to pay. Then I contacted the support and was discussing about customs amount, which I am not willing to pay. But some how they told that I need to pay to get the products.

When I finally agreed to pay the customs amount also and called the courier team back, they told that they have destroyed the items as they got the instructions from company (website team).

Don't ever ever buy any thing from this website... Please there are plenty of other websites to buy. Don't ever buy from this.

Thumbnail of user michellew70
1 review
9 helpful votes
July 5th, 2015

Asia Fashion is not so great. Wrong size send.

BUT LOOK OUT FOR WWW.FASHION71.NET.
This one got many horrible review identifying them as scam. You can order and receive completely different items and totally under value. I know the price was too good to be true.
I end up having to contact paypal to stop payment!

Thumbnail of user randyb34
1 review
15 helpful votes
January 29th, 2015

It has been 3 months plus 1 week since I placed an order with AFW, and I never received any portion of my order. The delivery-tracking website shows that the package has been setting in the wrong country, in fact the wrong continent, for over 2 months, but 'Daisy,' the dingbat who replies to all my e-mails wants ME to track it down! Throughout the world, packages can only be tracked by the sender. What a ditz! They are only trying to keep my money and deliver nothing! DO NOT USE ASIA-FASHION-WHOLESALE unless you like to throw your money away! They are scammers!

Thumbnail of user joeb219
1 review
2 helpful votes
May 3rd, 2016

I lost $ 107.45 doing business with these CLOWNS!

Thumbnail of user keerthik
1 review
14 helpful votes
May 27th, 2015

I ordered 8 tops of XL size but i got very small size
And after asking them they are answering me that those are free size! WTF i dn't understand is how can they be free size actually those are very very small size i think no adult can wear that whether they are soo thin
Very bad experience with this site
Waste of 5000$ and still i did'nt get any responce

Thumbnail of user manasij
1 review
10 helpful votes
February 4th, 2016

Fake website... i ordered stuff worth rs5000 and they haven't yet delivered the same.

Thumbnail of user richc25
1 review
9 helpful votes
October 22nd, 2014

Save your MONEY use another wholesaler, I placed two orders totaling 500USD never received anything, just emails telling me I need to pay additional 300USD under the table to receive my orders, these emails where from Asia Fashion customer service
Total waste of time and money. Leaving it to PayPal to sort out now... Never again!

Thumbnail of user ftygf
3 reviews
4 helpful votes
January 13th, 2016

I PAY FOR MY ORDER 2 MONTHS AND A HALF AGO, AND THERE IS NO TRACKING INFO UPDATE FOR 2 MONTHS. I TOLD THEM TO GIVE ME BACK MY MONEY THEY DOES NOT RESPOND TO EMAILS ANYMORE.

Thumbnail of user chenx5
Asia-Fashion-Wholesale X. – Asia-Fashion-Wholesale.com Rep

Dear FTYG:
Thank you for your message,
I want to extend my sincere apologies for the problem you have experienced, We are here to help you for the issue you have mentioned.
Can you provide us with your order number and details information on your order so as to solve the issue.
Once again we apologize for any inconvenience we may have caused.
Thank you much for you understanding.
Asia-Fashion-Wholesale Customer Service.
http://asia-fashion-wholesale.com/

Thumbnail of user tianaj
6 reviews
37 helpful votes
February 24th, 2014

International shipping is too pricey.

They were having a sale, and I ordered a jumper for $8. I went through the process of buying my item, only to then come across the shipping expense—$48! How is this even remotely fair for customers? They have cheap clothing, but the end amount isn't cheap when you include the ridiculous shipping rate. How can they ask customers to pay more for shipping than the actual product? The jumper was only $8, but I had to pay $40 to ship? No way.

It would have been fine if it was the other way around, it'd have made more sense, and it'd be worth my money. What they do, is like going to a bakery and asking for a $3 pie and then having to pay triple that for them to put in a paper bag.

Thumbnail of user shreyaa
1 review
12 helpful votes
April 25th, 2015

Very pathetic site... The price shown there cstm added n quality so poor PL PL PL dont ever buy frm this site.

Thumbnail of user seemat3
1 review
0 helpful votes
December 9th, 2015

I have ordered one sweater and denim shirt on this site. I didn't received this parcel. When i approached to their customer care, they said its been dispatched and they can't help to track it... No support from Customer care, Pathetic service

Thumbnail of user chenx5
Asia-Fashion-Wholesale X. – Asia-Fashion-Wholesale.com Rep

HI seema:
Thank you for your message,
I want to extend my sincere apologies for the problems you have experienced. We are here to help you.
As for the issue you have raised.
Would you minding sending us your order number so that we can resolve the issue
Thank you very much for your collaboration.
Asia-Fashion-Wholesale Customer Service.
http://asia-fashion-wholesale.com/

Thumbnail of user imangryt
1 review
1 helpful vote
February 1st, 2016

USELESS PATHETIC WEBSITE GIVING FAKE TRACKING #S. CUSTOMER SERVICE CRAP BAD ATTITUDE AND NO MANNER SPECIALLY HILL. I GOT CONFUSED MY ORDER TRACKING NUMBER THEY GAVE ME 2 FAKE TRACKING# AND WHEN YOU CONTACT THE CS THEY ARE ALL WASHING THEIR HAND AND LET YOU TRANSFER TO OTHER CS. I'VE COMPLAINT MY ORDER IT TOOK 2 MONTHS AND NO ONE BOTHER TO REPLY ME. PLUS THEY TOLD ME THEY GOING TO REFUND IN 48HRS AND UNTIL NOW NOTHING HAPPEN. I SUGGEST TO AVOID THIS WEBSITE. USELESS MORONS WHO ARE ONLY AFTER MONEY. IF YOU WANT TO BE THEIR RESELLER OR DROPSHIPPER IT IS BETTER TO LOOK ANOTHER WEBSITE OR YOU WILL EXPERIENCE WHAT I HAD. SO MUCH TROUBLE THEY GAVE TO ME, I HAVE 5 DROPSHIP ORDER WHICH IS HANGING. TO ASIA FASHION MANGEMENT OWNER OF WEBSITE ITS BETTER TO DEACTIVATE YOUR WEBSITE THAN GIVING SO MUCH TROUBLE, TO ALL CUSTOMER SERVICE YOU ARE ALL CRAP!

Thumbnail of user sandrak19
1 review
10 helpful votes
December 5th, 2014

THEY ARE LIAR AND THEY ARE VERY STUPID THEY WANT ME TO ACCEPT THE ITEMS WHICH IS NOT MY ORDER AND I PAID TAXES AND I PAID EXPENSIVE SHIPPING FEE THEN EVERY TIME I CONTACT THE CUSTOMER SERVICE THEY DID NOT ANSWER AND SUDDENLY CLOSED THE MOMENT I ASKED THEM AND I WANT THE SHIPPING WAS VERY DELAYED IT TAKES 3 WEEKS BEFORE I RECEIVED THE CRAP ITEMS ONLY 2PCS ARE GOOD BUT THE REST IS LIKE DAMAGE OLD STUFF THEY ARE SCAM SO BEWARE

Thumbnail of user rahulk8
2 reviews
6 helpful votes
November 10th, 2014

Poor Quality products and size of some items is too small, some adult cloths are so small that may fit to 4-5 yrs old kids.

I orderd items two times first time they send two defective small products out of 15 items, this time i ordered 10 items and all are useless, looks like cheap road side dirty products.

Stay away from them.

Thumbnail of user pinkip
1 review
4 helpful votes
October 6th, 2015

Shipping price is too high... they must give the facility of of OCD... if they are true on their part...

Thumbnail of user lykar
4 reviews
20 helpful votes
November 15th, 2013

You know David Y, costumer manager of asia-fashion-wholesale.com, you received a lots of bad feedbacks from your site, do something to make your service become excellent. Its not a joke that clients are wasting their money for nothing. They work hard for that money but unfortunately it easy for asia-fashion to get their money and do nothing. Do you have a heart? And if yes! Close your site! As soon as possible or make it better. For those costumers, who paid for your products, we have right to get what we are expected. Good service in short.

Thumbnail of user ritap6
1 review
4 helpful votes
March 11th, 2014

Poor quality products and non existent customer service. Recommend stay away.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Asia-Fashion-Wholesale.com is an online store founded on 2008. We mainly focus on Korean and Japanese women fashion and we aimed at providing a wide range of trendy products and one-stop service worldwide.

Company Representative

Thumbnail of user chenx5
Asia-Fashion-Wholesale X.

How do I know I can trust these reviews about Asia-Fashion-Wholesale.com?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Asia-Fashion-Wholesale.com?