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About the Business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
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Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 15 days

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16,614 reviews
Michigan
1 review
0 helpful votes
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Awesome
June 13, 2025
Updated review

Hard to get to wish list, fix please. Thank you. This is 2 long

Date of experience: June 3, 2025
Ashford W. โ€” Ashford Rep
1 month ago

We really appreciate you taking the time to leave us a review, thank you for your kind words!


Hard to move around your site
April 25, 2025
Previous review

Hard to move around your site. From wish list to basket

Date of experience: April 15, 2025
Peru
1 review
0 helpful votes
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Case not specified
June 12, 2025

I bought some sunglasses, but i didne find the description of the case. They came in a PU pouch, witch felt cheap

Date of experience: May 15, 2025
Florida
1 review
0 helpful votes
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No stock
June 12, 2025

Ordered sunglasses... payment was processed... got email the sunglasses were out of stock and was refunded... but they are showing online now they are available..

Date of experience: May 26, 2025
Florida
1 review
0 helpful votes
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The best fast delivery.!
June 12, 2025
Updated review

Easy transaction.the best.luv it. Will shop here again.thanks.

Date of experience: June 2, 2025
Ashford W. โ€” Ashford Rep
1 month ago

We really appreciate you taking the time to leave us a review, thank you for your kind words!


The best.better than rest
June 8, 2025
Previous review

The best.better than rest.

Date of experience: May 29, 2025
California
1 review
0 helpful votes
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LOVED THE WATCH
June 12, 2025
Updated review

I'm really enjoying the watch! I just need to adjust a few links to get the perfect fit.

Date of experience: June 2, 2025
Ashford W. โ€” Ashford Rep
1 month ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


I like how it is easy to place an order at first
June 1, 2025
Previous review

I like how it is easy to place an order at first.

Date of experience: May 22, 2025
New Jersey
1 review
0 helpful votes
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Excellent
June 12, 2025

Best watches with great discounts
Customer satisfaction guarantee

Date of experience: June 2, 2025
Ashford W. โ€” Ashford Rep
1 month ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Texas
1 review
0 helpful votes
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Ashford is dependable
June 12, 2025

Product ordered arrived. I received emails about the purchase and delivery. K

Date of experience: June 2, 2025
Ashford W. โ€” Ashford Rep
1 month ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

AE
1 review
0 helpful votes
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Late for the 1st time
June 12, 2025
Updated review

My last order took almost 2 weeks. A week later than the usual.

Date of experience: May 18, 2025

Excellent
April 30, 2025
Previous review

Excellent deals on watches and sunglasses.

Date of experience: April 17, 2025
California
1 review
0 helpful votes
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My favorite sunglasses
June 11, 2025
Updated review

Needed to replace my favorite sunglasses because mine broke and found it in this site and at a reasonable price.

Date of experience: May 14, 2025
Ashford W. โ€” Ashford Rep
1 month ago

Thanks so much for the awesome review! Weโ€™re thrilled to hear youโ€™re happy with your experience.


It was nice and good a good price
June 1, 2025
Previous review

It was nice and good a good price

Date of experience: May 22, 2025
DO
1 review
0 helpful votes
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Great glasses
June 11, 2025
Updated review

Easy shopping, easy shipping, great choice
These costas were much cheaper than purchasing from a big chain store

Date of experience: June 1, 2025
Ashford W. โ€” Ashford Rep
1 month ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Good prices!
May 29, 2025
Previous review

Good prices!

Date of experience: May 19, 2025
Washington
2 reviews
0 helpful votes
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Nice glasses
June 11, 2025
Updated review

Good price and good fit very light on the face. Great deal and purchase

Date of experience: June 1, 2025
Ashford W. โ€” Ashford Rep
1 month ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Good sales and Easy to purchase online
May 29, 2025
Previous review

Great items on sale and easy to navigate and shop in the website

Date of experience: May 19, 2025
Georgia
1 review
0 helpful votes
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Great Seller
June 11, 2025

Have purchased several items from Ashford and have been very satisfied. Items have been as descripbed and shipped quickly. Will shop again at Ashford.

Date of experience: May 3, 2025
Ashford W. โ€” Ashford Rep
1 month ago

We really appreciate you taking the time to leave us a review, thank you for your kind words!

Iraq
1 review
0 helpful votes
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First time with Ashford and it did not disappoint.
June 11, 2025
Updated review

First time with Ashford. A bit of trepidation due to the steep discount. Did some research and was comfortable enough to place an order for Oakley sunglasses. Order process was very smooth including check out and payment processing. Order (placed before 11am) was filled very quickly and shipped on the same business day with tracking number. Item arrived quickly and well packaged. The sunglasses were authentic. My experience was so positive that I ended up placing a second order almost right away and my second experience was as positive as the first. Overall very happy with product and seller. Thanks very much.

Date of experience: June 1, 2025
Ashford W. โ€” Ashford Rep
1 month ago

Thanks so much for the awesome review! Weโ€™re thrilled to hear youโ€™re happy with your experience.


All good so far
June 1, 2025
Previous review

All good so far. Hope the Oakley sunglasses are authentic.

Date of experience: May 22, 2025
Puerto Rico
1 review
0 helpful votes
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Good quality watches
June 11, 2025
Updated review

Website was a bit flaky but it worked finally. They can be packaged better to give a good gifting experience

Date of experience: June 1, 2025
Ashford W. โ€” Ashford Rep
1 month ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Website add to cart was failing to add items sometimes
May 31, 2025
Previous review

Website add to cart was failing to add items sometimes

Date of experience: May 21, 2025
Georgia
1 review
0 helpful votes
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Great find
June 11, 2025
Updated review

I love everything so far I've purchased a watch and sunglasses. Today I'm trying frames! Thank You!

Date of experience: June 1, 2025
Ashford W. โ€” Ashford Rep
1 month ago

Thanks so much for the awesome review! Weโ€™re thrilled to hear youโ€™re happy with your experience.


I am pleased with the prices of everything I purchased
June 6, 2025
Previous review

I am pleased with the prices of everything I purchased.

Date of experience: May 27, 2025
Azerbaijan
1 review
0 helpful votes
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I liked
June 11, 2025

I like this brand and this app is good for shopping ๐Ÿ‘I will buy again and again

Date of experience: June 1, 2025
Ashford W. โ€” Ashford Rep
1 month ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

New York
1 review
0 helpful votes
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Great
June 11, 2025
Updated review

Great service very nice product. I bought one watch for my fiancรฉ birthday and loved it so I am buying one for myself

Date of experience: May 18, 2025
Ashford W. โ€” Ashford Rep
1 month ago

We really appreciate you taking the time to leave us a review, thank you for your kind words!


Very easy to find a nice watch will be buying one right...
May 29, 2025
Previous review

Very easy to find a nice watch will be buying one right after for myself

Date of experience: May 19, 2025
Florida
1 review
0 helpful votes
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Very good
June 11, 2025

Very pleasant experience using shopping with ashford; professional and friendly

Date of experience: June 1, 2025
Ashford W. โ€” Ashford Rep
1 month ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Egypt
1 review
0 helpful votes
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Date of delivery
June 10, 2025

I would be more satisfied if the date of delivery was cleared on the shopping process

Date of experience: June 1, 2025
Ashford W. โ€” Ashford Rep
1 month ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

New York
1 review
0 helpful votes
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Got here super quick. Not so dark of a tint as I thought it would be, perfect for everyday wear ๐Ÿ™๐Ÿพ๐Ÿ™๐Ÿพ๐Ÿ™๐Ÿพ

Date of experience: June 1, 2025
Ashford W. โ€” Ashford Rep
1 month ago

Thanks so much for the awesome review! Weโ€™re thrilled to hear youโ€™re happy with your experience.