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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
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Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 7 days

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17,946 reviews

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California
1 review
0 helpful votes
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Just as described.
September 10, 2025
Updated review

Beautiful colors of the crystals on the sunglasses. Arrived fairly quickly packaged beautifully I would order again from this site.

Date of experience: August 31, 2025
Ashford W. Ashford Rep
3 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Easy to navigate
August 27, 2025
Previous review

Easy to navigate.

Date of experience: August 17, 2025
GB
1 review
0 helpful votes
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Very quick delivery
September 10, 2025

I'm in the UK, the item arrived within 3 days. Very good indeed

Date of experience: August 31, 2025
Ashford W. Ashford Rep
3 months ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.

Washington
1 review
0 helpful votes
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Great buy
September 10, 2025

N/A I like the sunglasses and the shipping is fast! The glasses are in a box and very well protected!

Date of experience: August 31, 2025
Ashford W. Ashford Rep
3 months ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.

Washington
1 review
0 helpful votes
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No issue
September 10, 2025

No issues faced in my time ordering. Fast timely service, will buy again

Date of experience: August 31, 2025
Ashford W. Ashford Rep
3 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Illinois
1 review
0 helpful votes
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Great Service!
September 10, 2025

Really couldn't be happier as a consumer. Thank you for the easy purchasing process and look forward tk the next purchase. 😀

Date of experience: August 31, 2025
Ashford W. Ashford Rep
3 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Azerbaijan
1 review
0 helpful votes
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Bir sözl la
September 10, 2025
Updated review

Mn razı qaldım hr ks tövsiy edirm.Yen d buna bnzr alacam

Date of experience: August 31, 2025
Ashford W. Ashford Rep
3 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


I liked
June 11, 2025
Previous review

I like this brand and this app is good for shopping 👍I will buy again and again

Date of experience: June 1, 2025
Texas
1 review
0 helpful votes
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Damaged
September 10, 2025

The box came damaged and the watch had scratched and stains. Wanted to return it but I had gotten that watch as a gift without gift receipt

Date of experience: August 31, 2025
Ashford W. Ashford Rep
3 months ago

Thank you for your feedback. We’d love the opportunity to resolve this—please contact us at customerservice@ashford.com

Singapore
1 review
0 helpful votes
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Excellent
September 10, 2025
Updated review

Excellent service, fast shipping and delivery. Items are worth buying, the quality and the follow up is awesome. Highly recommended.

Date of experience: August 31, 2025
Ashford W. Ashford Rep
3 months ago

We really appreciate you taking the time to leave us a review, thank you for your kind words!


Great Shopping Experience
August 31, 2025
Previous review

Great Shopping Experience

Date of experience: August 21, 2025
Florida
1 review
0 helpful votes
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Great
September 10, 2025

Really great experience and I definitely will buy again thank you

Date of experience: August 31, 2025
Ashford W. Ashford Rep
3 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Ohio
1 review
0 helpful votes
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Everything as promised
September 10, 2025
Updated review

This was easy and best of all I got a Luminox watch at a great price!

Date of experience: August 31, 2025
Ashford W. Ashford Rep
3 months ago

We really appreciate you taking the time to leave us a review, thank you for your kind words!


Good prices and easy to find what you are looking for
August 30, 2025
Previous review

Good prices and easy to find what you are looking for.

Date of experience: August 20, 2025
Illinois
1 review
0 helpful votes
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What a experience!
September 10, 2025

Fast easy ordering and delivery, pleasantly surprised after receiving the package.

Date of experience: August 31, 2025
Ashford W. Ashford Rep
3 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Jamaica
1 review
0 helpful votes
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My first order, will shop again
September 10, 2025

Simple, fast and got what I wanted. The experience was great and there was many choices of products.

Date of experience: August 31, 2025
Ashford W. Ashford Rep
3 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

New York
1 review
0 helpful votes
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Beautiful
September 10, 2025

Fabulous transaction from start to finish beautiful watch quality great quick transaction

Date of experience: August 31, 2025
Ashford W. Ashford Rep
3 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Georgia
1 review
0 helpful votes
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.
September 10, 2025
Updated review

… … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … …

Date of experience: August 31, 2025
Ashford W. Ashford Rep
3 months ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.


Fast and easy
August 28, 2025
Previous review

Fast and easy

Date of experience: August 18, 2025
Arizona
1 review
0 helpful votes
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Good
September 9, 2025

Difficult to understand the lens tint and if they were going to be dark enough, description of the lens color was not helpful, I had to do a Google search for the exsct model.

Date of experience: August 30, 2025
Florida
1 review
0 helpful votes
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My packaged was delivered faster than expected and well packed.

Date of experience: August 30, 2025
Ashford W. Ashford Rep
3 months ago

We really appreciate you taking the time to leave us a review, thank you for your kind words!


So far so good
August 30, 2025
Previous review

So far so good. I wait until my purchase delivered

Date of experience: August 20, 2025
Texas
1 review
0 helpful votes
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Mavado
September 9, 2025

Great experience! Nice purchase at a great price and received within a week!

Date of experience: August 30, 2025
Ashford W. Ashford Rep
3 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

New York
1 review
0 helpful votes
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Great Experience
September 9, 2025

I was brought to this page because they had the product I wanted in stock and I'm so happy with my purchase. The item quality is top tier and the delivery was surprisingly fast. I would purchase from here again!

Date of experience: August 30, 2025
Ashford W. Ashford Rep
3 months ago

We really appreciate you taking the time to leave us a review, thank you for your kind words!

Norway
1 review
0 helpful votes
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It was a smooth experience.
September 8, 2025

The Ashford team was helpful with all the questions and they shipped it very quickly.

Date of experience: August 30, 2025
Ashford W. Ashford Rep
3 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Texas
1 review
0 helpful votes
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The best!
September 8, 2025
Updated review

Great overall experience with Ashford. Great deal on a watch I was thinking about sometime ago.

Date of experience: August 29, 2025
Ashford W. Ashford Rep
3 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Great prices and quality service!
August 23, 2025
Previous review

Never had a bad experience and I've purchased multiple watches.

Date of experience: August 13, 2025