Ashford has a rating of 4.6 stars from 5,408 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, fast delivery and customer service. Ashford ranks 2nd among Watch sites.
Ashford is my preferred site when buying an Invicta watch. Service is always top notch and the product is always on time... it's usually a day ahead of the tracking time... can't beat that.
All my previous purchases have gone very well. I buy from 2 Invicta stores and Ashford seems to have better prices.
Great Transaction. I was not expecting to see anything on the site of interest, but was pleasantly surprised when I came across this Hamilton. Great watch at a great value.
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Purchase was easy and the price was a steal! I am currently filling my cart with all the designer looks I've pushed off because of price before I found this site!
Ashford's website was easy to navigate and despite them having a large inventory to choose from I was able to find the watch I was looking for quickly and easily. Check out was simple, and I received my watch within a week. 10/10 will be buying my next watch from them as well.
The delivery was incredibly fast, and I was impressed by how well everything was protected. The packaging was secure and ensured that all items arrived in perfect condition. I'm really satisfied with both the speed and the care taken in handling the products.
100% scam site and company. April 4,2025 I bought a watch from ashford.com and nearly a month later (more than 20 business days), I haven't received my watch yet. After sales customer service has responded to my email with " continue to wait ", the tracking system shows no progress. It shows it is still waiting to be picked up at the warehouse by the logistics company. Every time I try to tell aftermarket customer service that package tracking is not updated, they keep telling me, This takes up to 14 working days (excluding weekends and holidays), but after 20 business days, I email them again. But this time they have completely ignored my email and haven't replied to me. Awful company work ethics, only desperate for money and there isn't even a refund page regardless you get your package or not. Only refund available is if you ship it back, but that ain't even an option since I never received my package in the first place.
It's an okay website, I would shop all retail websites for the best prices. Oddly it often comes down to no shipping costs for the consumer that makes me come back as a repeat customer. No free shipping for me on this purchase!
I ordered 6 necklaces, but only received 4. I contacted customer service 3 days ago. However, I haven't got any further follow up email after the first email which confirmed my claim. Hope can solve my issue soon.
Hi,
We sincerely apologize for the issues with your order.
We see that the issue has been resolved, and we appreciate your patience throughout this process.
Thank you for your continued business, and please feel free to reach out if you need further assistance.
Best regards,
Very easy for shopping and good price for a gift to young girls.
I was excited about getting the frames I needed. It was possible that there wasn't enough information to pick the correct size. The style and brand was correct. However the color I wanted wasn't available. Also I was doing because the size was much smaller than what I expected and needed. Hopefully I can get a quick response so that I can return them in a timely manner.
Hi Kiana
Thank you for your feedback, and we truly apologize for the initial frustration and delay in response. We understand how important it is to receive the correct size and color, especially when you’re excited about a purchase.
We’re glad to let you know that the issue has since been taken care of. If there’s anything further we can do to assist or improve your experience, please don’t hesitate to reach out. Your satisfaction is very important to us, and we appreciate your patience.
Best regards,
Couldn't find what I was originally looking for but I found a decent alternative. And the price was fair.
Hopefully is a new item. I received the watched and had to sign. The inconvenience is that if I wasn't there, would I be able to receive the product. The watch was seal and all, it looked kind of new.
It gave errors when trying to place the order with a credit card I used several times on other international purchases. The debit card issued by the same bank did not have any issue, suspicious.
The inner on the earpiece tends to pull my hair when I try to slide my sunglasses to the top of my head. Overall, they look nice and are very comfortable when I'm wearing them.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Have returned watch due to defective operation. Not a good experience as this was a gift and recipient was disappointed as product had to be returned. This cost me time and money to receive return number, repackage and drop off for shipment back to Ashford.
Shopping was easy, pricing is great and shipped quickly. Product arrived as described. Authorized dealer is reassuring. Looking forward to buying more watches from Ashford!
This is my second sturling watch and I have to say, it always finds its way on my wrist over and over again. Great classic style and precision time for affordable price.
Never ordered from here before. Was actually nervous but it was a smooth experience. No issues, watch came when expected and was packaged well. The UPS tracking number was included in the shipping confirmation email. Honestly have no complaints!
Everything went smoothly. Nothing more to say, really. I will likely shop with Ashford again, especially with the low prices they offer that beat the competition.
I had an outstanding experience with this store! The watch I ordered arrived incredibly quickly, and the quality is absolutely amazing. The entire shopping process was smooth,
This is my first time sopping from ashford and I´m really satisfied. Good delivery time and great experience and better prices. I will come back to buy something else soon!
Classy, Clean, Sophisticated and Beautiful Glasses. Excellent Customer Service! Super fast processing and delivery! My first time experience ordering from Ashford was absolutely amazing.
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!
Answer: Good day, I can see this 2 items are not the exact same model. AN has in ther site MODEL: A136AAA-NR-P974NR2. Since they are not the exact same version some differences may be present. Could you let me know if you have more specific question? Would be a pleasure to assist you.
Answer: Dear Jay, Thank you for reaching out. We are very proud to carry a wide collection of Rado Watches at great prices. You can search for the model you like at ashford.com or call us for guidance in case you would want one of our Customer Service Experts to assist you. Let me know if you have any further question. I stay at your service.
Answer: Dear Yasmin, For USA orders we have a 30 day return policy, for pre-owned items 14 days. All items sold by Ashford are 100% genuine and authentic with their original serial numbers intact. Additionally, all items sold by Ashford are brand new, unworn and free of defects, unless they are clearly described as "Certified Pre-Owned." All new Ashford items include original packaging, and care manuals. You can verify this at local watch shops or with serial numbers with the manufacture.
We really appreciate you taking the time to leave us a review, thank you for your kind words!