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ASAP Tickets

Overview

ASAP Tickets has a rating of 4.8 stars from 7,688 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 2nd among Discount Travel sites.

service
1,202
value
395
shipping
199
returns
237
quality
3,335
This company responds to reviews on average within 1 day
+257
How would you rate ASAP Tickets?
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Connecticut
1 review
0 helpful votes
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Excellent Serb is
July 19, 2024

Easy to finish the purchase, agent was very helpful and were able to check and got us the lowest price and as per our requirement

Date of experience: July 9, 2024
Candice J. ASAP Tickets Rep
10 months ago

We are so glad for your satisfaction with our services! Thank you so very much for dealing with us!

South Carolina
2 reviews
0 helpful votes
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Easy because they do they work for me. I just have to wait for them to tell me what they have found and i'm always pleased with the money they save me as well as that crazy time looking on so many and sometimes fake sites for lower prices

Date of experience: October 22, 2021
Florida
1 review
0 helpful votes
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Excellent service
September 11, 2022

Pepito has been very patient and was willing to look for the flights that I want.He listens and give his suggestion when it is not available. Very attentive and accomodating with excellent customer service. This is the second time purchasing my ticket with ASAP.

Date of experience: September 11, 2022
Candice J. ASAP Tickets Rep
over a year old

Hello Naomi!
We're so grateful that you take the time to share your feedback with us. It's our pleasure to serve customers like you.
Pepito will definitely be happy to know about your appreciation.
Have a wonderful day!

Arizona
1 review
0 helpful votes
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Great Company
March 17, 2022

Actually it was my wife who worked with one of your agent by the name of Ackerley. He was very helpful and attentive in assisting my wife in booking a flight. He was very knowledgeable, helpful, friendly and easy to talk to. He was a good listener to what the customers needs are as far as what to know when traveling. Agent was also very accurate. All in all the company is a great one to use. I would recommend this company to others.

Date of experience: March 17, 2022
Florida
1 review
0 helpful votes
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Great job! Capria
December 18, 2021

Capria was amazing. She helped me to find the best airline tickets for a reasonable price and guided me through the entire process. She was very patient and explained everything in detail. I will highly recommend her to my family and friends.

Date of experience: December 18, 2021
California
1 review
0 helpful votes
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Wonderful Agent!
June 1, 2024

I appreciate Ismail for helping us. We gave him a hard time but he was very patient and amiable with us. Thank God for his help he got us a wonderful price on our tickets

Date of experience: May 22, 2024
Candice J. ASAP Tickets Rep
12 months ago

Dear Customer, We wanted to extend our sincere thanks for your glowing review! It brings us immense joy to know that your travel experience with us was enjoyable.

Nevada
1 review
0 helpful votes
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Great savings and best flight options
November 9, 2023

Dorothy was very knowledgeable with her expertise in helping me book my flight to the Philippines and back to Las Vegas. The price was very reasonable and lower than any other competitors in the industry.

Date of experience: November 9, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you for your feedback! We put in the work to keep you and all of our clients happy and hope to see you again. Have a nice day ahead!

Missouri
1 review
1 helpful vote
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ASAP tickets were absolutely no help after our flight was cancelled. Then it was cancelled again because of airline issue and asap was still no help! Kept saying the airline where we first checked in had control of our tickets. NOT helpful!

Date of experience: May 28, 2019
Candice J. ASAP Tickets Rep
over a year old

Thank you for your feedback.
We are sorry to hear about the trouble and inconvenience you had to go through.
The airlines do on occasion change the schedules of flights for various reasons, and the travel agency regrettably cannot control that.
If the schedule change was made by the airline on the day of the flight departure and they took the control of the ticket, the travel agency cannot see the new schedule of the flight on your reservation.
Kindly email us your full name and the confirmation number or ticket number at feedback@asaptickets.com and we will be glad to assist you.

Sincerely,
ASAP Team

New Mexico
1 review
0 helpful votes
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Buying Tickets
December 9, 2020

I am very satisfy with agent Vivek's help in purchasing the ticket. He walked me through the process patiently and made sure I got my e-ticket delivered to my email. I saw this promotion on Facebook, was a little skeptical at the beginning but it was an extremely pleasant experience to get my ticket through this agency. Thanks and many blessings and success in your bussiness.

Nancy

Date of experience: December 8, 2020
Massachusetts
1 review
0 helpful votes
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New happy customer
December 21, 2022

Beatle, the agent who helped me was very helpful & patient. She found me a good flight deal & helped me to complete the booking in a reasonably short time. I haven't flown in years so i was grateful for both the fare & the service.

Date of experience: December 21, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear David,
Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.

Idaho
1 review
0 helpful votes
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Successfully Completed Transaction
September 4, 2016

Response time for data related to my request for itineraries and rates was outstanding. Options I asked for were accurately met. Rates were competitive with other ticket sources. My ASAP contact was professional and friendly.

Date of experience: September 2, 2016
GB
1 review
0 helpful votes
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Great tickets - great service
April 29, 2023

I used ASAP tickets for the first time recently and the advisor was very helpful and did everything he could to find me the flights I wanted at a great price. I will definitely use them again to book flight tickets.

Date of experience: April 29, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you for your kind words. We are grateful for your feedback.

Arkansas
1 review
0 helpful votes
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Jadiera was wonderful
February 28, 2024

My husband has not been back to Nigeria for 10 years so booking our trip during important dates was very important to him for the ultimate homecoming experience. Jadiera took every piece of information we gave her and presented us with multiple option ultimately leading to our best deal for our budget and timeline. I'm very grateful to her for her diligence through all of our back and forth.

Date of experience: February 28, 2024
Candice J. ASAP Tickets Rep
over a year old

Thank you for sharing your wonderful experience with Jadiera! We're thrilled to hear that she provided diligent assistance in booking your trip, especially during such an important time for your husband's homecoming to Nigeria after 10 years.

New York
1 review
0 helpful votes
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Bought 2 tickets. The flight was canceled by the airline. We were told we would be getting the money back by the airline.
The airline refunded the tickets to ASAP tickets.
Asap tickets does not want to refund me they claim it was a no show.
They keep on telling me my booking agent will call me back. 2 months later and hasn't happened yet.
A bunch of frauds.

Date of experience: December 15, 2021
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 131207
Please email this ID at feedback@asaptickets.com

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Virginia
1 review
0 helpful votes
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Outstanding service
May 1, 2022

My experience was effortless and I felt all my needs were taken care of. All my followup questions were answered quickly. My agent was cordial and professional. He made sure I was comfortable before I left and I was. I would recommend ASAP to all my family and friends looking for this type of service. Great job!

Date of experience: May 1, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Merlita, thank you so much for taking the time to leave us this amazing review.
We hope that you will continue to choose our services in the future and we will do our best not to disappoint, but to continue to impress you.

California
1 review
0 helpful votes
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Excellent Service
August 20, 2020

I love using ASAP tickets I just tell them where and when I want to go and any specifics like change over airports and night flights and they always deliver with the best pricing. I don't go anywhere else or look for my own flights anymore I don't need to. They save me time ans money and I am always happy with their service.

Date of experience: August 20, 2020
Alabama
1 review
0 helpful votes
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I needed a flight to Dusseldorf, Germany on a specific day. I had researched flights online and found a very convenient flight but was more expensive than I hoped for. I found ASAP and inquired their price. Dayton helped me greatly to find the flight I wanted to a much better price I have seen on other online services.

Date of experience: June 3, 2019
New Jersey
1 review
0 helpful votes
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From the time I told him of my ill health he took it upon himself to make sure I got a deal I will be comfortable with. It's people like him that have kept me returning to ASAP for my travel needs over these years.

Date of experience: March 2, 2022
Ohio
1 review
1 helpful vote
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My first name is Michelle
April 6, 2023

Why did my and my husband's name end up on our tickets with our first and middle names in the First Name window with no name at all in the Middle Name window? The ticket agent told me he was doing this and I asked him not to. Now, I have to send a copy of my passport to you to prove how my name must appear on the airline ticket to match my passport. Why does your ticket agent do this to mess up peoples trips?

Date of experience: March 7, 2023
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 227527
Please email this ID at feedback@asaptickets.com
With your booking confirmation number, and we will get in touch with you.

Thank you in advance.

Nevada
2 reviews
0 helpful votes
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Great customer service and best flight routes!
September 27, 2016

This is the first time I have used ASAP, and it was a great pleasure to speak with the agent I had. He was extremely polite and very accomodating. The flight he booked for me could not be better... Non-stop to Lindon, which was not off offered on any other site. I highly recommend ASAP and am very satisfied.

Date of experience: September 26, 2016