business logo of ASAP Tickets

ASAP TicketsReviews 8,066

4.8

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+254
How would you rate ASAP Tickets?
grey star
grey star
grey star
grey star
grey star

ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 2nd among Discount Travel sites.

service
1,234
quality
3,454
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
Follow Nabila I.
Unfollow Nabila I.
Share Review
Report Review

Very nice
August 20, 2020

Luck was very helpful and professional. I will recommend her to anyone looking for reservation. I will contact her for future reservation. Thank you

Date of experience: August 20, 2020
California
1 review
0 helpful votes
Follow Wolf M.
Unfollow Wolf M.
Share Review
Report Review

Patience is a virtue
August 20, 2020

In contacted ASAP tickets because earlier this year I purchased tickets for my family. Isay was my agent this time, and although I generally knew my plans, I was not sure about the dates. Isay found me several options, and then I had to change everything. She was very patient and helpful and eventually got me what I needed. I was very pleased with the service and would recommend this to anyone.

Date of experience: August 20, 2020
Texas
1 review
0 helpful votes
Follow Sylvia S.
Unfollow Sylvia S.
Share Review
Report Review

Best Service Ever!
August 20, 2020

I have used the ASAP Tickets website for my international travel several times and I can honestly say that the agents that I had were Awesome! I told them where and when I wanted to travel and the took it from there. My last agent was Sakura and she was excellent! She searched for the flight that I wanted and found me the fastest and least expensive flight to my destination in no time. My layover would have been out of the country and I didn't really want that, so she took the time to find one in the US for me. I recommend this website to everyone. Please ask for Sakura, she is AWESOME!

Date of experience: August 20, 2020
New York
1 review
0 helpful votes
Follow Daniela W.
Unfollow Daniela W.
Share Review
Report Review

Agent Miley
August 20, 2020

Agent Miley is as patient as hours. She is very knowledgeable about flights and travel overall and it gives me a peace of mind. I'm happy Miley is my agent, especially now during the Corona virus crisis.

Date of experience: August 19, 2020
Florida
1 review
2 helpful votes
Follow Randi D.
Unfollow Randi D.
Share Review
Report Review

Refund
August 17, 2020

My Covid related refund has finally arrived. The process wasn't that fast but I am satisfied. Thanks to everyone involved in this.

Date of experience: August 17, 2020
Louisiana
1 review
1 helpful vote
Follow antonio x.
Unfollow antonio x.
Share Review
Report Review

I was browsing online for the best flight ticket from Baton Rouge to Sao Paolo, Beazil., departing September 30,2023, one way.
ASAP quoted $ 948.00 after discount!
With other online companie, same one travel is $ 316.34

Date of experience: August 16, 2020
Candice J. — ASAP Tickets Rep
over a year old

Dear Antonio, please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at feedback@asaptickets.com. Thank you in advance!

Serbia
1 review
5 helpful votes
Follow Danina M.
Unfollow Danina M.
Share Review
Report Review

SCAM! Do not purchase from them!
This is the biggest scam ever! I have been waiting on my refund for 4 months!
I bought a protection plan when purchasing my ticket. They have no decency and culture to reply to my calls and emails.
They are ignoring all forms of communication.
I want my money back!
I even tipped the agent Florence twice!
Don't purchase from them!

Date of experience: August 16, 2020
Candice J. — ASAP Tickets Rep
over a year old

Dear Danina, please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at feedback@asaptickets.com. Thank you in advance!

Ohio
1 review
1 helpful vote
Follow Karin H.
Unfollow Karin H.
Share Review
Report Review

Very unprofessional, not returning calls, busy because they don't want to talk to you. Providing misinformation, credit will be provided 100%, but nothing has happened.

Date of experience: August 15, 2020
Candice J. — ASAP Tickets Rep
over a year old

Dear Karin, please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at feedback@asaptickets.com. Thank you in advance!

New York
1 review
1 helpful vote
Follow esteban r.
Unfollow esteban r.
Share Review
Report Review

Airline tickets
August 14, 2020

The individual was very adamant about getting me the lowest fare price for my travels. He did a great job. Thank you.

Date of experience: August 13, 2020
California
1 review
0 helpful votes
Follow Moises M.
Unfollow Moises M.
Share Review
Report Review

Purchased 3 Tickets to Europe, Flight was cancelled because of restricted travel flights into Germany. Tickets were 3000 dollars, After doing all the leg work with united I was able to get refund back, BUT they sent the refund to ASAP. Because we used a 3rd party. I was told to pay 150.00 per person so they would process my Refund, ( But just another scam) Still waiting, it's been 3 months, no return calls, no return emails. The confirmation number is# MVLL47
Put your self in my shoes, saved money all your life to take a trip to Europe, now you have ASAP screwing you out of the trip and the money!

Also, the agent who responds to this complaint you have my confirmation number don't ask me for more information needed to stall for more time.

Date of experience: August 12, 2020
Candice J. — ASAP Tickets Rep
over a year old

Dear Moises, your request is in progress. One of our representatives will contact you soon. Be aware that processing time may be slower than usual due to the overwhelming number of cancellations and refunds.

Illinois
1 review
3 helpful votes
Follow Rachel C.
Unfollow Rachel C.
Share Review
Report Review

Awesome service!
August 12, 2020

Couldn't believe how easy and cheap this was. They got with you very fast, saved my ticket price for as long as I needed them too. And I saved about $150 on my airline ticket! I highly recommend using this service I'll never use another ticket site again! They have a customer for life!

Date of experience: August 12, 2020
New Jersey
1 review
2 helpful votes
Follow Lucien M.
Unfollow Lucien M.
Share Review
Report Review

Freya at ASAP tickets
August 10, 2020

Freya was helpful in catering my reservation. She patiently dealt with all my changes and questions.

Date of experience: August 10, 2020
Greece
1 review
4 helpful votes
Follow Gene C.
Unfollow Gene C.
Share Review
Report Review

ASAP Tickets are a den of thieves! Stay away! We booked tickets through them, but the flight was canceled due to the Coronavirus. The airline refunded our money to ASAP, but they refused to return the money to us. They robbed us of $1100. They lied to me, blocked my calls, ignored my emails, and were absolutely insulting and predatory. Stand clear of these con artists! Learn from our mistake.

Date of experience: August 8, 2020
Candice J. — ASAP Tickets Rep
over a year old

Dear Gene, please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at feedback@asaptickets.com. Thank you in advance!

California
1 review
1 helpful vote
Follow Rahib H.
Unfollow Rahib H.
Share Review
Report Review

ATTENTION!
August 7, 2020

ATTENTION READ THIS BEFORE BUYING ANY TICKETS!

I bought 4 tickets from ASAP Ticket Travel Agency from SFO to Saudi Arabia on MAY of 2019. Each tickets was $1100 and I paid a total of $4400 that day, and this company booked the tickets for us on United Airline. The Covid 19 pandemic happened and the GOV banned all the flights from US to any country and our flights got cancelled. We contacted United Airline and they told us, and also send us a copy of the receipt, that they refund the money back to ASAP Tickets Travel Agency. Now that we are contacting ASAP Tickets Travel Agency to refund or exchange the tickets for us, the ASAP Tickets Travel Agency customer services is telling us that they will only pay us $400 for each ticket and we will also not be able to exchange to another date. So guys before buying any tickets from this company make sure to go check another options because they lie to you, and steal money from you.

Date of experience: August 7, 2020
Candice J. — ASAP Tickets Rep
over a year old

Dear Rahib, your request is in progress. One of our representatives will contact you. Be aware that processing time may be slower than usual due to the overwhelming number of cancellations and refunds.

North Carolina
2 reviews
2 helpful votes
Follow Diana O.
Unfollow Diana O.
Share Review
Report Review

Rod$#*! was very helpful and made sure that regardless of the hitches that I had, I got my ticket. I got a great deal and am hoping my flight is gonna be smooth

Date of experience: August 7, 2020
California
1 review
1 helpful vote
Follow DAVID R.
Unfollow DAVID R.
Share Review
Report Review

AWESOME SERVICE
August 7, 2020

I WOULD GO WITH MILDRED AGAIN SHE WAS FRIENDLY, NICE, SMART & HELPFUL I WOULD REFER ANYONE TO HER IN THE FUTURE.

Date of experience: August 6, 2020
Washington
1 review
1 helpful vote
Follow thans c.
Unfollow thans c.
Share Review
Report Review

Good
August 7, 2020

I like the service, i like the service, i like the service, i like the service, i like the service, it is a very bad survey, you should not ask the client to write 100 words minimum, what kind of requirnemt is this?

Date of experience: August 6, 2020
Washington
1 review
1 helpful vote
Follow Zahraa M.
Unfollow Zahraa M.
Share Review
Report Review

Loveeeee
August 7, 2020

It's my second time I book my ticket through them, literally they provided me with the cheapest & best experience, I love how the agencies are sooo sweet and helpful :) will keep dealing with them for sure.

Date of experience: August 6, 2020
Georgia
1 review
1 helpful vote
Follow Rakesh G.
Unfollow Rakesh G.
Share Review
Report Review

Excellent Service
August 7, 2020

Hamad was exceptional. I have never got service like this anywhere else to date. He stayed with me through the whole process and was very good at explaining the process.

Date of experience: August 6, 2020
New York
1 review
0 helpful votes
Follow Lilian I.
Unfollow Lilian I.
Share Review
Report Review

Great service
August 5, 2020

The agent was really patient, great communication skills and he was helpful. I recommend him to anyone that wants great customer's support or services.
-Lilian

Date of experience: August 5, 2020